Open Access. Powered by Scholars. Published by Universities.®

Business Commons

Open Access. Powered by Scholars. Published by Universities.®

Business logistics

Cleveland State University

Publication Year

Articles 1 - 6 of 6

Full-Text Articles in Business

Order Acceptance To Increase Shop-Floor Profitability, Salil Menon Jan 2014

Order Acceptance To Increase Shop-Floor Profitability, Salil Menon

ETD Archive

Managers of manufacturing and service facilities often face situations where incoming demand exceeds available capacity. In such situations a firm can accept, reject or renegotiate the order in order to match the demand and supply. Order acceptance research studies this decision, both at the firm and supply chain level, in order to help the firm select orders that meet their business objectives. Prior research has focused on developing order acceptance models for diverse business situations. This thesis builds upon prior research by incorporating rejection techniques in the development of order acceptance models. A tunable two-step order acceptance model consisting of …


Exploring The Influence Of Collaborative Capabilities On Focal Firm Product Outcomes ;The Mediating Role Of Supplier Capabilities, Kenneth D. Hall Jan 2013

Exploring The Influence Of Collaborative Capabilities On Focal Firm Product Outcomes ;The Mediating Role Of Supplier Capabilities, Kenneth D. Hall

ETD Archive

As markets become more turbulent, dynamic, and competitive, and as customers become more sophisticated and demanding, the scope of capabilities and resources needed to meet customer needs, wants, and desires are less likely to be found in any one firm. Instead, firms must develop strong collaborative capabilities. Though the benefits of interfirm collaboration for focal firms (the firms responsible for the final offering) and suppliers are reasonably well understood, effectiveness and efficiency in collaboration remain elusive for many firms. It is likely that the collaborative capabilities of both focal firms and key suppliers contribute to effective collaboration, and that the …


Towards A Theory Of Services Supply Chain Management, John D. Smith Jan 2013

Towards A Theory Of Services Supply Chain Management, John D. Smith

ETD Archive

Much research has been performed to develop the supply chain management construct for manufacturing goods producing firms. However, the service sector continues to grow its dominance in the percentage of GDP in high, middle and low income countries, and with it, a corresponding growth in the percentage of purchasing spend across the globe. While research continues in the manufacturing supply chain arena, much work is yet to be done to understand the differences for services. The objectives of this research project were threefold: 1) to analyze the services supply chain management construct in order to determine how it differs from …


Decision-Making Uncertainty, Need For Cognitive Closure, And Supply Chain Performance, Yeonyeob Lee Jan 2011

Decision-Making Uncertainty, Need For Cognitive Closure, And Supply Chain Performance, Yeonyeob Lee

ETD Archive

Most firms must acquire materials or services from their suppliers. They use these materials or services, add value to them, and sell them to others. Supply disruptions, commonly known as the bullwhip effect, have been a major challenge facing supply chain firms. Although previous research of operational or structural causes of supply disruptions or supply disruption risk created by situational factors and buyer perceptions and associated impacts on supply chain performance has been conducted, it has not linked the relationship of decision-making uncertainty and need for cognitive closure (NFCC) with impacts on SCP. This study identifies and enhances the current …


Effectiveness And Efficiency Of Knowledge Transfer In Supplier Development: Key Antecedents And Buyer-Supplier Outcomes, Chanda M. Sichinsambwe Jan 2011

Effectiveness And Efficiency Of Knowledge Transfer In Supplier Development: Key Antecedents And Buyer-Supplier Outcomes, Chanda M. Sichinsambwe

ETD Archive

There is strong evidence that U.S. organizations are increasingly implementing supplier development programs to help their suppliers improve quality, enhance delivery performance, reduce costs, and in turn improve their own supply chain performance. However, many of these supplier development programs are not successful. This study argues that an understanding of the knowledge transfer process should play a central role in understanding improvements in buyer-supplier performance resulting from supplier development activities. Building on the extant supplier development literature and relevant knowledge transfer literature, this study investigates key antecedents and performance outcomes of knowledge transfer in a supplier development context. Specifically, the …


Collaborative Planning Forecasting Replenishment (Cpfr);Successful Implementation Attributes, Robert G. Stoll Jan 2010

Collaborative Planning Forecasting Replenishment (Cpfr);Successful Implementation Attributes, Robert G. Stoll

ETD Archive

This dissertation paper offers a theoretical and empirical explanation for why interfirm collaborations form yet fail, and further suggests how firms might manage them for a more positive outcome. The main focus of this dissertation was to research and investigate the implementation issues in the early stages of CPFR. The crux of the argument is that firms enter into collaborative relationships because these are expected to yield superior results relative to alternate organizational forms in certain situations, offering potentially synergistic combinations of complementary resources and capabilities, yet such relationships are frequently prone to failure. Since CPFR implementations are a recent …