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Andrews University

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Contribuicao Do Bpm (Business Process Management) Nas Operacoes Da Cadeia De Suprimentos De Uma Organizacao Sem Fins Lucrativos, Claudio Valdir Knoener Jan 2016

Contribuicao Do Bpm (Business Process Management) Nas Operacoes Da Cadeia De Suprimentos De Uma Organizacao Sem Fins Lucrativos, Claudio Valdir Knoener

Master's Theses

Purpose

There are many activities that depend on an organization in order to provide conditions for an excellent service. In the present study, there was deepening and exploiting processes and sub processes involving the sector's supply West Paulista Association of the Seventh-day Adventist Church organization, considering the importance of offering supply service to internal customers seeking continuity of work and scope the organization's objectives. The research objective was to present possibilities for improvement in the development of processes and sub processes mentioned by the interviewees' perceptions and their contributions.

Method

Through data collection through qualitative research aimed to identify the …