Business Commons^™

Tourism And Crisis: Comparing The Impacts Of Covid-19 And Natural Disasters On The Hajj And Umrah Industry, Udin Supriadi Dr, Mohammad Rindu Fajar Islamy Mr, Ahmad Fuadin Mr, Muhammad A. Rahkman Mr

International Journal of Religious Tourism and Pilgrimage

This study aims to compare the impact of the Covid-19 Pandemic and Natural Disasters on the Hajj and Umrah industries. This pilgrimage substantially contributes to foreign exchange earnings; therefore, the negative potential caused by disasters must be a significant concern for policymakers in this sector. In recent years, religious-based tourism, especially the hajj and umrah (the out-of-season pilgrimage to Mecca), has experienced significant rise of demand worldwide. To explore the impact of various disasters on this industry, using the purposive sampling method, semi-structured interviews were conducted with travel agents in Bandung over the course of two months. The findings from …

Kitchen Invasion: Restaurants’ Business Model Innovations During The Covid-19 Crisis, Jaewoo Jung

Doctoral Dissertations

My dissertation explores how and why firms facing the same exogenous threats react differently, leading to different business model innovation (BMI) processes. I examine BMI in a context that has been hard-hit by COVID-19 pandemic restrictions—the restaurant industry. Employing a mixed-method research design, I conducted a longitudinal, inductive comparative case study of 17 restaurateurs in the same geographic region to explore how they have responded to the pandemic and how their BMI unfolded over time. To generalize my understanding of these processes, I then analyzed large-scale media data about the restaurant industry using topic modeling. In this quantitative analysis, I …

The Effects Of Csr Reputation And Csr Crisis Response Strategy On Investor Judgments, Clarence Goh

Research Collection School Of Accountancy

I use a controlled experiment to examine, in the context of CSR crises, whether investors’ investment judgments are influenced by a firm’s CSR reputation and CSR crisis response strategy. I find that for good CSR reputation firms, the use of a rebuild or deny crisis response strategy does not lead to improvements in investment judgments. However, for bad CSR reputation firms, the use of a deny response strategy leads to improvements in investment judgments while the use of a rebuild strategy does not.

Out Of Crisis, Learnings Shape Future Grantmaking, Stacie S. Cherner

The Foundation Review

Like other philanthropic organizations during the early weeks of the COVID-19 pandemic, the Jim Joseph Foundation took steps to loosen grant requirements, support CEOs and leadership teams, and provide funding for emergencies and innovations.

The foundation, which strives to bring consistent expertise with evaluation and research in untroubled times and whose mission is to foster effective Jewish learning experiences for young Jews, has a unique perspective when reflecting on learning. So another area that required flexibility was in the re-examination of learning plans to take advantage of the “forced experimentation” imposed by the pandemic lockdown.

In March 2020, the foundation …

Psychological Profile Of The Leader And Investment Decision Practice Of The Small And Medium-Sized Enterprise (Sme) In The Context Of The Covid-19 Crisis In Ivory Coast, Bassife Ouattara

The Journal of Entrepreneurial Finance

This article examines the different investment decision practices of the leader of small and medium-sized enterprises (SMEs) during the COVID-19 health crisis and highlights the influence of the leader's psychological profile on these practices. Thus, primary data was collected from the interview guide and questionnaires submitted to 112 executives. The results obtained through the tests indicate the existence of a direct link (significant influence) between certain psychological profiles of the leader and investment decision-making practices in times of crisis.

Going Virtual: Addressing The Challenges Faced By Organizational Leaders When Employees Transition To Virtual Environments In Times Of Crisis, Mary Susan Johnson

Doctoral Dissertations and Projects

In response to the COVID-19 pandemic, colleges and universities across the world moved their operations online. While a great deal of focus was placed on the value of teaching and learning during a crisis period, very little attention was paid to the other side of higher education institutions—the business side. Suddenly these institutions and their operational staff were forced to discover new ways to perform tasks that had always been completed in person. The leaders of these organizations faced the added challenge of ensuring that their workforce remained engaged and motivated while working in the midst of stressful, even chaotic …

Human Resource Strategy In Times Of Disruption, April R. Kinchen

Doctoral Dissertations and Projects

This study sought to obtain knowledge relating to human resources during crisis and disruption. To obtain a deeper understanding of the material, I conducted a qualitative case study using a structured interview process, an anonymous survey process for triangulation. The interview process comprised 15 interviews to achieve saturation, as well as 135 survey respondents. During the participant interview process, I obtained the data to attribute to the current body of research regarding human resources during times of crisis and disruption. Interview participants comprised of individual contributors, people leaders, and human resource professionals. Participants felt strongly that open communication, infrastructure, and …

Pandemic Responses: What They Reveal About Crisis Management, Decision-Making, And Shared Governance, Daniel J. Julius

Journal of Collective Bargaining in the Academy

Colleges and universities have, by and large, responded well, one might say, very effectively as organizations, to the pandemic. This observation may come as a surprise because some would vehemently disagree. Surprising also because in many academic environments, decision-making around managing crises, let alone implementation of solutions, is slow, politicized, and often driven by personal or constituent agendas. Responding to internal or external challenges, implementing strategic plans or effectuating decisions proactively, particularly at the system or institutional level, is difficult. I believe this less than sanguine view is commonly held, and research on decision making in academic organizations over the …

Cognitive Offloading Strategies And Decrements In Learning: Lessons From Aviation And Aerospace Crises, D. Christopher Kayes, Jeewhan Yoon

Journal of Human Performance in Extreme Environments

Examples from aviation and aerospace illustrate the potential consequences that emerge when organizations replace learning from experience with technology, a process referred to as a cognitive offloading strategy (COS). Examples include the Air France Flight 447 crash involving an Airbus 330-203 and the Lion Air Flight 610 crash involving a Boeing 737 Max. From the perspective of human performance in extreme environments, COS represents an underexplored source of organizational vulnerability which presents a particular challenge for learning in organizations. Decrements in learning result from COS because COS creates gaps in procedural knowledge and deprives operators of opportunities to learn in …

Covid-19’S Impact On Financial Markets In Spain, Billy Fleurima

CISLA Senior Integrative Projects

Late December 2019, emerged what would be recognized as the world’s worst global pandemic since the Spanish Flu. In a 23 month period, roughly 4 million people have died. Everyone’s life has now forever been changed as we move to a virtual world. Remote learning and remote work have dominated both 2020 and 2021. Surprisingly, markets in the United States flourished, dominated by a relatively new trend: Special Purpose Acquisition Companies or SPAC. Across the globe, as countries enforce strict lockdown restrictions, major trends start to emerge worldwide such as a global dearth of semiconductor chips, rise in inflation and …

Money, Medals, And Championships: Politically Driven Conspiracy Of Silence, Model Development; Implications To Diversity And Inclusion., Ania Izabela Rynerzewska

Association of Marketing Theory and Practice Proceedings 2022

Athletic organizational image and reputation management often require careful consideration of values shared and enacted to create a flawless image with which many fans identify and often admire. However, under the cover of perfect brand image covered with medals, championship and glory, there is often a hidden world of abuse and active participation in silencing the victims to protect the image. This paper analyzes relatively recent cases of two sex scandals in sports: Jerry Sandusky case and Larry Nassar case. Both individuals held higher positions within their organizations’ network of supporters who participated in a conspiracy of silence. This paper …