Business Commons^™

Japanese Business Communication In The Covid Crisis: A Study Of Horenso And Its Implications, Kanji Kitamura

School of Business: Faculty Publications and Other Works

Horenso is a widely known concept in Japan yet under-researched system of communication specific to the nation. It refers to a continual and collaborative communication process that involves frequent status updates for consultative decision-making. This study explores its significance in the context of Japanese business and its implications that may help gain insights for future use. The aim of this research is to envisage Japanese style communication in the post-COVID era by investigating their current practice during the pandemic. This chapter will begin with a review of relevant concepts and position horenso as an attribute of the wider context of …

Putting The Social In Social Media: How Human Connection Triggers Engagement, Stephanie Adomavicius

Proceedings of the New York State Communication Association

Social media has become the preferred channel of information and has altered patterns of interaction and connection. As a result, society now revolves around a two-way form of communication with constant dialogue and instant responses. Public relations practitioners have had to adapt and change their strategy in order to keep up with the times, and because of this, engagement is now considered to be a measurement of success.

In terms of social media, engagement is how users interact with content and participate in online conversations. This study will uncover what causes people to engage on social media and identify the …

Adapting To A Health Crisis: A Case Study Of A Real Estate Brokerage Team’S Crisis Communication And Management, Brielle Labonte

Honors Program Theses and Projects

The Covid-19 crisis was a foreign crisis to societies worldwide. Since its introduction in December 2019, businesses had to adapt to major societal changes, as new restrictions were implemented on societal functions worldwide. The real estate industry, in particular, experienced significant changes in the market, as well as their overall practices of business. This study will use qualitative research, specifically a case study approach, to study how the Lori Seavey Realty Team of North Attleboro Massachusetts, mitigated the COVID-19 pandemic through the lens of the Situational Crisis Communication Theory (SCCT). The significance of this thesis in the field of communications …

Wabi-Sabi As A Way Of Life In The Japanese Employment System: Multilateral Connections, Relativity, And Duality, Kanji Kitamura

School of Business: Faculty Publications and Other Works

Wabi-sabi is a Japanese concept traditionally described as a type of beauty that conveys the philosophical values of imperfection, incompleteness, and impermanence. Going beyond the traditional interpretation of the concept, this chapter attempts to discover wabi-sabi as a way of life in Japanese corporate settings. This chapter first revisits the concept of wabi-sabi and the system of lifetime employment, positioning them as intrinsically linked systems. To contextualize employment practice, it examines the tool of a job description and the system of job rotation as attributes of employment practice. The findings reveal the existence of wabi-sabi as a way of life …