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Full-Text Articles in Business
Effects Of Employee Personality On The Relationships Between Experienced Incivility, Emotional Exhaustion, And Perpetrated Incivility, Jennifer L. Welbourne, Gerardo A. Miranda, Ashwini Gangadharan
Effects Of Employee Personality On The Relationships Between Experienced Incivility, Emotional Exhaustion, And Perpetrated Incivility, Jennifer L. Welbourne, Gerardo A. Miranda, Ashwini Gangadharan
Management Faculty Publications and Presentations
Workplace incivility refers to low-intensity negative behaviors that violate workplace norms of respect. Incivility is known to be a type of stressor in the workplace, with recent research drawing attention to how it may differentially affect employees with varying personality traits. Drawing from a stressor–strain theoretical framework, we examined the moderating effects of four of the Big Five personality traits (agreeableness, conscientiousness, neuroticism, and extraversion) on the relationship between individuals’ experienced incivility and their subsequent emotional exhaustion and perpetrated incivility toward others in the organization. Results from a 2-wave survey of 252 working adults indicate that personality traits moderated the …
Finding Calm In The Storm: A Daily Investigation Of How Trait Mindfulness Buffers Against Paranoid Cognition And Emotional Exhaustion Following Perceived Discrimination At Work, Christian Thoroughgood, Katina Sawyer, Jennica R. Webster
Finding Calm In The Storm: A Daily Investigation Of How Trait Mindfulness Buffers Against Paranoid Cognition And Emotional Exhaustion Following Perceived Discrimination At Work, Christian Thoroughgood, Katina Sawyer, Jennica R. Webster
Management Faculty Research and Publications
Although much is known about the harmful effects of perceived discrimination on employees’ psychological wellbeing, surprisingly few studies have examined why some individuals with stigmatized identities are able to rise above and overcome the effects of prejudicial work events. To address this gap in the literature, we integrate existing theory and research on workplace discrimination, mindfulness, and paranoid cognition to develop and test a dynamic, within-person moderated mediation model that explains why some employees are able to interrupt the process through which perceptions of discrimination lead to emotional exhaustion the next workday. Specifically, an experience sampling study conducted over two …