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2018

UMass Global

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Articles 1 - 12 of 12

Full-Text Articles in Business

Merger And Acquisition Integration: Exploring Uncertainty From The Perspective Of The Middle Manager, Joseph J. Pazmany Dec 2018

Merger And Acquisition Integration: Exploring Uncertainty From The Perspective Of The Middle Manager, Joseph J. Pazmany

Dissertations

Purpose. The purpose of this qualitative study was to explore middle managers’ perceptions about how organizations managed job-related, structural, and strategic uncertainty during a merger and acquisition (M&A) integration process. Furthermore, this research investigated what strategies middle managers perceived effective and ineffective for managing uncertainty and recommendations for managing uncertainty during future integrations.

Methodology. This qualitative study utilized a phenomenological research design that collected data through open-ended interviews. Fifteen middle managers participated in the study and were asked 12 questions that explored their perceptions about managing uncertainty during an M&A integration.

Findings. Overall, participants perceived strategic uncertainty …


A Study Of The Global Job Satisfaction And Motivators Of Job Satisfaction Among Long-Tenured Protestant Pastors In Southern California, Ron Armstrong Oct 2018

A Study Of The Global Job Satisfaction And Motivators Of Job Satisfaction Among Long-Tenured Protestant Pastors In Southern California, Ron Armstrong

Dissertations

Purpose: The purposes of this study were to determine the global job satisfaction of long-tenured Protestant pastors in southern California; to determine what are the facets of job satisfaction that motivate them to remain in their job; to discover what personal characteristics they perceive to have contributed to their long tenure.

Methodology: This study utilizes an explanatory, mixed method design. It is explanatory because it utilizes quantitative methods first, then seeks to better understand those results through qualitative methods (McMillan & Schumacher, 2010).

Findings: The subject pastors are very satisfied with their jobs; report high global job satisfaction; substantially higher …


Leader Impact On Vision/Mission, Patricia Davis Aug 2018

Leader Impact On Vision/Mission, Patricia Davis

Dissertations

The purpose of this phenomenological study was to identify and describe the lived experiences of how a subsequent human social services nonprofit leader navigates, negotiates, and/or modifies the original vision/mission of the founding leader. Subsequent leaders for this study included leaders in place after the founding leader moved on. In the world of nonprofit organizations, leadership changes are as common as in the for-profit field but hold additional challenges regarding what drives the organization. For profit businesses bottom line is profit, and nonprofit organizations have a bottom line of changed lives, two very different reasons for being in business. The …


Career Coaching: A Study Of Veterans Health Administration (Vha) Leaders', Jerelyn Dugas Aug 2018

Career Coaching: A Study Of Veterans Health Administration (Vha) Leaders', Jerelyn Dugas

Dissertations

Purpose: The purpose of this qualitative multiple case study was to explore and describe the impact of career coaching on the career performance growth and retention as perceived by healthcare’s emerging leaders who participated in selected coaching program institutes for a minimum of 1 year at VHA hospitals in Southern California.

Methodology: The researcher selected a qualitative multiple case study to explore and describe VHA leaders’ perceived impact of coaching on their career performance growth and retention. Further, the researcher conducted semi-structured, interviews with 15 participants to gain a better understanding of the lived experiences of the participants at the …


Exploring The Quality Of The Leader-Follower Relationship And Its Effect On Followers’ Organizational Citizenship Behaviors In A Public-Service Organization, Kristina Zaragoza Jul 2018

Exploring The Quality Of The Leader-Follower Relationship And Its Effect On Followers’ Organizational Citizenship Behaviors In A Public-Service Organization, Kristina Zaragoza

Dissertations

Purpose: The purpose of this sequential, explanatory mixed-methods study was to identify and describe to what extent the quality of the leader-follower relationship, as perceived by followers, affects followers’ organizational citizenship behaviors in a public-service organization.

Methodology: A sequential mixed-methods study was the chosen design for this study. The first phase consisted of quantitative research in the form of a survey questionnaire that measured followers’ organizational citizenship behaviors. The researcher then conducted semistructured, face-to-face interviews that measured the quality of the leader-follower relationship.

Findings: Followers engage in organizational citizenship behaviors at a moderate to high level. Followers willingly assist co-workers …


A Quantitative Correlational Study Between Transformational Leadership Behavior And Job Satisfaction Among California Card Room Casino Employees, Lydell H. Hall May 2018

A Quantitative Correlational Study Between Transformational Leadership Behavior And Job Satisfaction Among California Card Room Casino Employees, Lydell H. Hall

Dissertations

Purpose: This study had two purposes. The first purpose was to determine if there is a correlation between transformational leadership behavior exhibited by the leadership team and job satisfaction among California card room casino employees. The second purpose of this study was to determine if there is a correlation between transformational, transactional, or laissez-faire leadership styles exhibited by the leadership team and job satisfaction among California card room casino employees.

Methodology: This quantitative, non-experimental, correlational study involved utilizing two Likert-type scale survey instruments to measure leadership styles and employee job satisfaction. Data was collected from 127 card room casino employees …


Military Leaders’ Perceived Importance Of Emotional Intelligence Characteristics When Leading Organizational Change, Wayne Roseberry May 2018

Military Leaders’ Perceived Importance Of Emotional Intelligence Characteristics When Leading Organizational Change, Wayne Roseberry

Dissertations

Purpose: The purpose of this descriptive, qualitative case study was to identify and describe exemplary military senior leaders’ perceived importance of emotional intelligence (EI) characteristics when leading organizational change. The study explicitly addressed the behavioral characteristics of U.S. Marine leaders associated with the EI framework for emotional competencies using Goleman, Boyatzis, and McKee’s (2002) four EI components: self-awareness, self-management, social awareness, and relationship management competencies.

Methodology: A qualitative multiple-case study method was appropriate for this research due to its focus on analyzing the 12 exemplary senior leaders’ perceived importance of EI characteristics to lead change. The qualitative instrument included an …


The Leadership Role Of Management Accountants As It Contributes To Innovation And Entrepreneurship In Start-Up Businesses In Southern California, Paula Edwards May 2018

The Leadership Role Of Management Accountants As It Contributes To Innovation And Entrepreneurship In Start-Up Businesses In Southern California, Paula Edwards

Dissertations

Purpose: The purpose of this qualitative study was to understand and describe the leadership role of managerial accountants as it contributes to innovation in start-up businesses in Southern California.

Methodology: The methodology used to understand and describe the leadership role of managerial accountants as it contributes to the innovation and entrepreneurship in start-up businesses in Southern California was a qualitative study. The study participants included 12 entrepreneurs who had started a business in the last five years, had utilized a management accountant on a part-time, full-time or consultant basis and are located in the San Diego, Orange, or Los …


Middle Managers Working Beyond Senior Management’S Expectations: A Phenomenological Study Of The Managed Healthcare Industry In Southern California, Gerald Dugas Apr 2018

Middle Managers Working Beyond Senior Management’S Expectations: A Phenomenological Study Of The Managed Healthcare Industry In Southern California, Gerald Dugas

Dissertations

Purpose. The purpose of this qualitative study was to explore how middle managers and senior managers working in the managed healthcare industry in southern California perceive what factors motivated middle managers to work beyond senior management’s expectations.

Methodology. A qualitative phenomenology study was chosen because it allowed the researcher to acquire a firm understanding of the nature of everyday lived experiences. This methodology was used to capture the meaning of experiences that motivated middle managers to work beyond expectations. The researcher conducted semi-structured, face-to-face interviews to gain a deeper understanding of the lived experience of the participants. Participants …


Conversational Leadership: A Leadership Approach For Nonprofit Executive Directors, Qiana O'Leary Apr 2018

Conversational Leadership: A Leadership Approach For Nonprofit Executive Directors, Qiana O'Leary

Dissertations

Purpose. The purpose of this phenomenological research study was to describe the behaviors that exemplary nonprofit executive directors practice to lead through conversation using Groysberg and Slind’s (2012b) four elements of conversational leadership (intimacy, interactivity, inclusion, and intentionality).

Methodology. The qualitative phenomenological method was decided by a group of 12 thematic researchers to study conversational leadership practices based on four variables: intimacy, interactivity, inclusion, and intentionality. This method was selected to investigate the experiences, perceptions, and decisions of the participants to help identify the patterns of conversational leadership practitioners. The population for this study was nonprofit executive directors in …


Examining Generational Differences In The Workplace: Employee Engagement Practices And Their Impact On Retention Of Different Generations Of Human Resources Employees In Higher Education, Lamija Basic Mar 2018

Examining Generational Differences In The Workplace: Employee Engagement Practices And Their Impact On Retention Of Different Generations Of Human Resources Employees In Higher Education, Lamija Basic

Dissertations

Purpose: The purpose of this quantitative study was to identify the employee engagement practices that Baby Boomer, Generation X, and Millennial human resources (HR) employees in four-year private institutions of higher education (IHEs) in southern California perceive as most important to their retention. The secondary purpose of the study was to determine the similarities and differences between the engagement practices considered most important for retention by Millennial HR employees compared to Baby Boomer and Generation X employees in IHEs.

Methodology: A quantitative descriptive, nonexperimental research design was selected for this study. The population included three generations of HR professionals working …


Rocky Journey Toward Effective Lgbt Leadership: A Qualitative Case Study Research Of The Perceptions Of Openly Gay Male Leaders In High-Level Leadership Positions, Javier Valdovinos Mar 2018

Rocky Journey Toward Effective Lgbt Leadership: A Qualitative Case Study Research Of The Perceptions Of Openly Gay Male Leaders In High-Level Leadership Positions, Javier Valdovinos

Dissertations

Purpose: The purpose of this qualitative ethnographic case study was to explore and discover the perceptions of California gay male leaders in high-level leadership positions, specifically in regard to the types of support they received and the types of barriers they encountered along their leadership journey to attain a high-level leadership position.

Findings: Data collection and analysis resulted in six major findings in the ascent or journey to leadership of the 12 selected participants: (a) self-acceptance and personal determination, (b) networking support, (c) education and leadership skills, (d) family and friends, (e) internalized homophobia, and (f) social prejudice and …