Business Commons^™

Examining The Relationships Between Employee Engagement, Job Satisfaction, Job Burnout, And Turnover Intention Of Student Services Employees In Higher Education, Susan Grove

Human Resource Development Theses and Dissertations

The purpose of this study was to examine the relationships between engagement, job satisfaction, job burnout, and turnover intention as provided by higher education student services employees. This study addressed the gap in the literature: the lack of information regarding the experiences, attitudes, and perceptions of student services employees and examined the relationships among employee engagement, job satisfaction, job burnout, turnover intention by analyzing the responses received from members of the electronically mailed (e-mail) survey that contains a combination of three main survey instruments to review employee engagement, job burnout, job satisfaction, and turnover intention.

Six research hypotheses for the …

A Quantitative Examination Of The Relationship Between Project Management Training And Project Management Self-Efficacy Among Faculty/Staff In Higher Education, Alan W. Stanfield

Doctoral Dissertations and Projects

Project management techniques are common within a number of construction related industries, however, higher education is not a field to which the practices of project management are routinely applied. Although multiple factors could lead to the lack of project management application in higher education, this study focused on faculty/staff self-efficacy and project work experience. The purpose was to determine if self-efficacy and project work experience contribute to the lack of project management techniques applied in higher education. The study was based upon Bandura’s theory of self-efficacy and how project work experience may affect faculty/staff venturing into applying project management techniques. …

Making ‘The Ask’ To Internal Stakeholders: The Influence Of Organizational Identification On University Faculty And Staff Giving, Lora Haley Ashley

Masters Theses & Specialist Projects

The purpose of this study was to explore faculty/staff identification with their employing university and how that, in turn, may influence their decision to financially support the institution, or not. This study employed a case study approach and a mixed methods research design utilizing both qualitative and quantitative data. An online survey using Cheney’s (1982) Organizational Identification Questionnaire measured faculty/staff members’ identification with the organization and with their specific departments. The survey also collected data on faculty/staff past charitable giving. Following the survey, qualitative focus groups and interviews were conducted with faculty/staff members to explore what factors contributed to their …

Employee Perceptions Of Succession Planning Within Higher Education: A Qualitative Case Study, Matthew Swanson

Doctoral Dissertations and Projects

Higher education institutions provide programs and services in support of personal, professional, and community development. The positive impact of higher education is threatened by the imminent departures of experienced employees responsible for implementing institutional programs and services. Research suggests succession planning assists organizations in responding to the potential departures of experienced employees while successfully serving stakeholders, yet a majority of higher education institutions do not possess adequate succession planning programs. Employee perceptions are essential to developing and evaluating programs, however, there is currently a lack of available insight into employee perceptions pertaining to succession planning within the field of higher …

Looking At Innovation Dialogically: Teaching Communication And (Social) Change In The Innovation Engineering Program At The University Of Maine, Mark J. Congdon Jr.

Electronic Theses and Dissertations

Higher education institutions face two concurrent demands: preparing students for the job-market, while also developing informed and engaged citizens (Frey & Palmer, 2014; Gould, 2003). How universities reconcile these demands varies. The Innovation Engineering program (IE) at the University of Maine strives to both, “change the world by enabling innovation” (concern for social issues) and educate entrepreneurs (students) whose innovations reach markets quicker and at a decreased risk (capitalist orientation) (Hall, 2013; Kelly, 2014). The program uses a systems approach to innovation by teaching tools and methods for creating, communicating, and commercializing meaningfully unique ideas. Processes and contexts are important …

The Accidental Academic: Reflections On 50 Years In Academic Collective Bargaining, William Connellan

Journal of Collective Bargaining in the Academy

Little did I know that when I started a career as a newspaper reporter that I would have a 50-year academic career with academic labor relations as a central part.

Competencies And Strategies Utilized By Higher Education Leaders During Planned Change, Dawn Aziz

Wayne State University Dissertations

In a mixed methods study designed to explore the competencies and strategies utilized by self-described successful leaders of public, four-year U. S. institutions, this study confirmed that there was little difference among academic and non-academic leaders in their approach to successful change beyond that found in terms of non-academic preference for resilience and an academic preference for personal learning. Both leaders (N=47) showed high agreement for the nine proposed competencies, five of which were statistically higher in perceived importance (personal learning, resilience, emotional engagement/creating a safe space, networking/coalition building, and project management). Adapting Bolman and Deal’s four frames (2013) as …

Students' Perceived Value Of The Community College Experience: A Mixed Methods Study, Robin A. Duncan

Antioch University Full-Text Dissertations & Theses

The purpose of this study was to explore students’ perceived value of their community college experience and its relationship to other factors often related to student persistence in college, namely satisfaction, academic quality, service quality, and engagement. The research was guided by three focused questions: How do students describe and define perceived value of community college; what components emerge from exploratory factor analysis of items designed to measure perceived value; and how, if at all, is a student’s perception of the value of a community college experience different from related measures such as satisfaction, engagement, or quality? Data were collected …