Business Commons^™

Can You Get A Ticket? Adaptive Railway Booking Strategies By Customer Value, Jiana-Fu Wang, Ren-Huei Huang

Journal of Public Transportation

This paper integrates a customer segmentation method with a discrete event simulation model to bridge the gap between identifying customer behaviors and using this knowledge to respond to customers and make the best use of resources. Three strategies are proposed and examined to improve the operation efficiency of a ticket-booking system. Their objective is to assist high-value customers in obtaining the tickets they want and/or reduce cancellations and failure-to-pays from low-value customers. Our simulation results demonstrate that the high-value, customer-friendly strategy beats all in assisting high-value customers and simultaneously improves railway operation performance. Additionally, the indirect, low-value customer abandonment strategy …

Investigating The Effect Of Gasoline Prices On Transit Ridership And Unobserved Heterogeneity, Hojin Jung, Gun Jea Yu, Kyoung-Min Kwon

Journal of Public Transportation

Based on a unique scanner panel data set on debit and credit card transactions, we examined the effect of gasoline prices on individual choices between private vehicle use and public transit ridership. The unique feature of our data allowed us to address possible heterogeneity in the effect of gasoline prices and to explicitly incorporate the link between private vehicle use and public transit ridership. A series of empirical analyses reveal that there is significant heterogeneity in the effect of gasoline prices on fuel consumption and that financial constraints and commitment to vehicle use determine individual sensitivities to the price of …

Corporate Governance In Indian Banks Post Subprime Crisis, Sunaina Kanojia, Sawaliya Priya

Journal of Global Business Insights

This paper attempts to unearth quality of corporate governance practices of Indian Banking sector and highlight whether the corporate governance practices of listed public and private sector banks are symmetric post subprime crisis. The study examines that whether the key corporate governance factors like capital adequacy ratio, board size, number of independent directors and CEO duality affects the performance of banks. In addition to this, the paper goes on to find the essence of shareholding by non-executive directors and the regularity of directors in attending the board meetings. Further, for the perusal of corporate governance practices followed in the Indian …

A Study Of Transformational Leadership, Strategic Flexibility, And Firm Performance: The Moderating Role Of Environmental Dynamism, Weining Li, Jingyu Zhan, Yuan Lu

Journal of Global Business Insights

The relationship between leadership behavior and firm performance has always been a focus of academic research. This study offers a theoretical model that examines strategic flexibility as an intermediate mechanism in the relationship between transformational leadership and firm performance. On the basis of the dynamic environment in China, we tested environmental dynamism as a moderator in this relationship, empirically validated our hypotheses. We conducted questionnaire surveys of the senior managers of 328 companies located mainly in Beijing, Shanghai, and Guangdong, and received 210 valid samples. The results show that strategic flexibility has a fully mediating role in the relationship between …

Editorial: Volume 1 - Issue 2, Cihan Cobanoglu, Serdar Ongan

Journal of Global Business Insights

The National Academies defines interdisciplinary research as “a mode of research by teams or individuals that integrates information, data, techniques, tools, perspectives, concepts, and/or theories from two or more disciplines or bodies of specialized knowledge to advance fundamental understanding or to solve problems whose solutions are beyond the scope of a single discipline or area of research practice.” The fields of business and economics are very suitable for interdisciplinary research. For this reason, we decided to develop and publish an international double blind peer reviewed journal - International Interdisciplinary Business- Economics Advancement (IIBA) Journal - to feature business and economics …

Restoring The Relevance: Conceptualizing A Collaboration Model For Business Schools, Obed R. Syed, Rosmini Omar

Journal of Global Business Insights

There are growing debates on practicality of academic services offered by business schools. Recent studies suggest business schools to collaborate with stakeholders to restore the relevance. However, there is eclipse in the literature with reference to collaboration models that generally maps the linkage of business schools with stakeholders. Potential stakeholders of business schools in this study are discussed in two broad segments, namely, primary and secondary stakeholders. Primary stakeholders are students and alumni, and secondary stakeholders are business organizations, non-business organizations and academic institutions. To understand and specify needs and expectations of stakeholders, business schools first need definite mission and …

Storytelling In Destination Brand Communication: A Qualitative Analysis, Mehmet C. Yavuz, Muzaffer Sumbul, Nuket E. Ergec, Cetin I. Derdiyok

Journal of Global Business Insights

Stories help consumers to make sense of the product and/or services in marketing and branding. Especially in tourism, storytelling is an effective channel for destination brand communication. Stories are powerful because they turn myths into tangible consumer experience creators; they provide insights and encourage learning. Tourists have always needed myths-stories with attractive plots and characters to make sense of the tourism destination. So it’s important to have portfolio of attractive, positive stories and effective storytelling channels in destination brand communication for any destination brand. In this paper, certain stories derived from a formerly conducted research about a city destination were …

Marketing Strategies For Boutique Hotels: The Case Of Istanbul, Füsun I. Dincer, Mithat Z. Dincer, Zehra B. Avunduk

Journal of Global Business Insights

With the advent of the internet, the rapid development of highly sophisticated information and communication technology (ICT) has had a paramount impact on both consumers and tourism enterprises in the 21^stcentury. The fiercely competitive environment of the global tourism market has inevitably encouraged hotel operators to invest more in the latest information technologies (ITs), to give prospective tourists access to lodging information, vacation experiences, and comments about the destinations shared on Social Media (SM) or websites. As a result, hotels, and particularly Boutique Hotel (BH) operators need to closely follow rising tourism trends and harness the newest communication …

Proceedings Of The International Interdisciplinary Business And Economics Conference: Volume 6, Cihan Cobanoglu, Serdar Ongan

University of South Florida (USF) - M3 Publishing

This is the sixth volume of the International Interdisciplinary Business and Economics Conference Proceedings Series.

ISSN: 2372-5885

Much Ado About… Everything: The Plight Of Southern European Economies From A National Competitiveness Perspective, Rui V. Da Silva, Natalia Teixeira

Journal of Global Business Insights

This paper identifies what are understood to be key drivers of country competitiveness. These are the institutional and structural conditions in an economy that are linked with the attainment of sustainable national competitive advantages through the creation of societal conditions that lead to a collective spirit of healthy competition at the heart of which lay competent organizations. The verification of these institutional and economic conditions of national competitiveness implies the development of a profound understanding of international markets and their aesthetic idiosyncrasies, with clear consequences to the promotion of exported goods and services of high aggregated value and the stimulation …

Editorial: Volume 1 - Issue 1, Cihan Cobanoglu, Serdar Ongan

Journal of Global Business Insights

The National Academies defines interdisciplinary research as “a mode of research by teams or individuals that integrates information, data, techniques, tools, perspectives, concepts, and/or theories from two or more disciplines or bodies of specialized knowledge to advance fundamental understanding or to solve problems whose solutions are beyond the scope of a single discipline or area of research practice.” The fields of business and economics are very suitable for interdisciplinary research. For this reason, we decided to develop and publish an international double blind peer reviewed journal - International Interdisciplinary Business- Economics Advancement (IIBA) Journal - to feature business and economics …

A Conceptual Framework To Explain The Impact Of Visitors’ Previous Experiences On Customer Satisfaction, Suleyman N. Oz, Ali Ihtiyar, Fauziah S. Ahmad, Faizan Ali

Journal of Global Business Insights

The article presents a comprehensive and conceptual framework on key factors of intercultural interaction influencing customer satisfaction, which is one of the most important indicators of tourism industry in Malaysia. The theory-based path model of constructs and their possible interrelationships will be proposed such that the future analysis would be based on structural equation modeling approach or related statistical methods. In other words, this study anticipates to propose an applicable technique to empirically examine the inter relationships of intercultural communication competence, interaction comfort, inter-role congruence, perceived cultural distance, previous experience and satisfaction. It is basically a literature reviews on the …

Furthering The Debate On Globalization’S Origins: New Evidence, Edward P. Leffler

Journal of Global Business Insights

Throughout recorded human history there have been small shifts in how humans have interacted with each other. The ancient empires of the Far East, Near East, and Europe emerged from the city and city-states, tribe and communities began to trade with each other, written language allowed for the transference of knowledge between cultures and across the span of time. Of these monumental shifts there have been few. The most recent of these event thresholds is Globalization. Globalization is here, for our benefit or loss, and has begun to affect every part of our society: from the goods we consume, to …

Factors Affecting Medical Tourism Destination Selection: A Malaysian Perspective, Jeetesh Kumar, Kashif Hussian

Journal of Global Business Insights

The study aims to assess the factors for medical tourism destination selection from medical tourist’s perspective and to determine the satisfaction level of medical tourists in Malaysia. Field survey was conducted with the structured questionnaire to medical tourists admitted at 11 public and private hospitals in Kuala Lumpur region during September and October, 2013. A non-probability convenience sampling technique was used and 72 response were collected. Geography of Malaysia was found to be an important factor having direct and positive impact on patient’s destinations selection and satisfaction level. Results also confirms that Malaysia is famous destination for Indonesians as a …

Leading University Education Policy In China, Daniel H. L. Lam

Journal of Global Business Insights

Outcomes-based teaching and learning and criterion-referenced assessment have been implemented in many universities in Hong Kong. Recently these were adopted by a university in China. This paper is based on a qualitative research to explore if the policy implementation is producing the desirable results for the students and the lecturer, and to assess the learning outcomes with respect to Bloom’s Taxonomy. The exploratory results indicate that the policy implementation generated positive impact to students’ learning outcomes.

Random Number Simulations Reveal How Random Noise Affects The Measurements And Graphical Portrayals Of Self-Assessed Competency, Edward Nuhfer, Christopher Cogan, Steven Fleisher, Eric Gaze, Karl Wirth

Numeracy

Self-assessment measures of competency are blends of an authentic self-assessment signal that researchers seek to measure and random disorder or "noise" that accompanies that signal. In this study, we use random number simulations to explore how random noise affects critical aspects of self-assessment investigations: reliability, correlation, critical sample size, and the graphical representations of self-assessment data. We show that graphical conventions common in the self-assessment literature introduce artifacts that invite misinterpretation. Troublesome conventions include: (y minus x) vs. (x) scatterplots; (y minus x) vs. (x) column graphs aggregated as quantiles; line …