Business Commons^™

Retail Analytics And Optimization For Store-Wide Shelf-Space Management, Tulay Flamand

Doctoral Dissertations

A major constituent of modern-time economies, retailing is a vibrant business sector that is marked by high competition, tight profit margins, novel business strategies in online and in-store environments, and demanding consumers. Driven by massive volumes of point-of-sale data, retail analytics has become instrumental for unveiling better managerial practices. Our research falls under the umbrella of retail shelf space management. In self-service outlets, shelf space constitutes a scarce resource and its management is central to ensuring an attractive shopping experience and a profitable business. We investigate how, under a given store layout, the allocation of product categories can be optimized …

Service Improvement And Cost Reduction For Airlines: Optimal Policies For Managing Arrival And Departure Operations Under Uncertainty, Heng Chen

Doctoral Dissertations

Annual U.S. air travel demand has been growing steadily by 4-5% over the last decade, and it is estimated that the demand will nearly double in the next twenty years. It has also been estimated by the International Civil Aviation Organization that global demand for commercial aircraft will increase at an average annual rate of 4.1% by 2034 (IATA, 2014). However, airport expansions and aviation infrastructure upgrades have not kept pace with the increase in air traffic demand, as only 3% of all the new airport projects around the world are planned in the U.S. (CAPA, 2015). Thus, the operation …

Network Game Theory Models Of Services And Quality Competition With Applications To Future Internet Architectures And Supply Chains, Sara Saberi

Doctoral Dissertations

The Internet has transformed the way in which we conduct business and perform economic and financial transactions. One key challenge of the Internet is the inefficiency of the mechanisms by which technology is deployed and the business and economic models surrounding these processes (Wolf et al. (2014)). Equilibrium models for the Internet generally assume basic economic relationships. However, in new paradigms for the Internet and in supply chain networks, price is not the only factor; quality of service (QoS) is also of increasing importance. Supply chains networks, which give us the means to manufacture products and deliver them to points …

The Impact Of Customer Contact Personnel On Innovation In Service Firms, Alexandra L. Galli-Debicella

Doctoral Dissertations

This study examines how information from customer interactions affects innovation of service organizations. Previous research on innovation has centered on the importance of the acquisition and utilization of knowledge within the innovation process. Organizations who are better able to acquire and utilize knowledge gain advantages in delivering and developing innovation. While the acquisition and utilization of knowledge in general is important to the innovation process, the literature views necessary one particular type of knowledge: knowledge of the customer. Given the importance of customer knowledge, much of the literature focuses on mechanisms organizations employ to engage customers to gather this type …

Becoming Sustainable In Our Own Way: Sustainability At The Flagship Massachusetts Public University, Ludmilla Pavlova-Gillham, Dennis Swinford

Campus Planning Community and Conference Presentations

This presentation was delivered at the 2016 World Symposium on Sustainable Development at Universities . It outlines a case study of the comprehensive sustainability efforts undertaken by the University of Massachusetts Amherst and evaluates its progress by applying Kotter’s 8-step approach to change management to multiple phases of the campus development efforts. Emphasis is placed on efforts to integrate sustainability goals with campus master planning, facility plans, green building policies, governance and educational and operations teaching and research initiatives. The presentation also outlines concrete steps for comprehensive physical planning that universities may consider as they integrate change management practices for …

Environmentally Conscientious Orchards Connection, William Mp Burgess, Michael Iwata, Sarah Schomp, Andrew Wooldridge

Student Showcase

California’s almond industry uses over 1.2 trillion gallons of freshwater annually, more water than is used by almost any other crop. Although California is in a severe drought, its almond industry is expanding because the crop is a valuable commodity, providing California with more than $11 billion to its gross state product each year. While almond production is inherently water intensive, current agricultural processes in the San Joaquin Valley waste almost 50% of the freshwater it uses each year from over-watering, runoff ₆ , evaporation, and contamination ₃₅.

Much of this waste can be eliminated if various California stakeholders …