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2012

UBT International Conference

Quality

Articles 1 - 2 of 2

Full-Text Articles in Business

Impact Of Capital Investments In The Hotel Industry: A Survey Of Croatia, Goran Karanovic, Bisera Gjosevska, Dario Marsanic Nov 2012

Impact Of Capital Investments In The Hotel Industry: A Survey Of Croatia, Goran Karanovic, Bisera Gjosevska, Dario Marsanic

UBT International Conference

Capital financial investments are one of the most significant variables that have essential impact on growth of business entities and it is also one of the most important prerequisite conditions for the growth of overall macroeconomic development. In modern economic history, capital investments have been proven as a key variable that could overcome current economic predicaments and to also take further step in economic micro and macro development, especially at times of economic downturns, such as the last global financial crisis. The growth of the hotel industry provides the impetus for macroeconomic development spilling over in the entire Croatian economy, …


Quality Management In Public Sector; How Is The Qm Approach Employed In The Public Administration Of The Republic Of Kosovo?, Shkelzen Sopjani Nov 2012

Quality Management In Public Sector; How Is The Qm Approach Employed In The Public Administration Of The Republic Of Kosovo?, Shkelzen Sopjani

UBT International Conference

Quality Management as approach started to be rapidly developed and gained use in the early 1950‘s in Japan, while the result produced in Japan made the US organizations to embrace this approach and develop it further by introducing the ‗new‘ approach called Total Quality Management. Quality Management produced enormous results in the private sector; however, number of authors questioned the suitability of the Quality Management approach in the Public Sector1. Despite the hesitation expressed, many others see a little problem in adopting this approach in the government sector. Government of Kosovo made its priority the reform of Public Administration. In …