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Impact Of Civil Servant Salaries On The Performance Of Local Public Administration In Kosovo, Naim Ismajli, Emira Qosja
Impact Of Civil Servant Salaries On The Performance Of Local Public Administration In Kosovo, Naim Ismajli, Emira Qosja
UBT International Conference
Motivation is defined as the willingness to exert high level of effort to reach organizational goals, conditioned by the ability of these efforts to satisfy some individual needs (Robbis / De Cenze p, 407). As motivating factors are: wage increase in career, workplace safety, work contracts, working conditions, organizational culture, leadership in working organizations, the level of responsibility at work and rewards. All these factors have different scale in motivating employee performance. Based on the theory of many authors in the field of Human Resources, presented in scientific literature, scientific journal articles, reports of international institutions (UNDP, World Bank, Human …
Organisational Culture In Public Institutions And Its Effect Over The Implementation Of Total Quality Management Process – Kosovo Case, Ilir Rexhepi, Ermira Qosja
Organisational Culture In Public Institutions And Its Effect Over The Implementation Of Total Quality Management Process – Kosovo Case, Ilir Rexhepi, Ermira Qosja
UBT International Conference
Total Quality management (TQM) is a philosophy management method, the importance of which continuously has been growing after '90. There is relatively short time since Kosovo Public Institutions are practically doing their activity as a part of an independent Country, and as such day by day they are facing with different management challenges which continuously are becoming more rough and tough towards the EU integration process. Total Quality Management within Public Institutions, is leaded by the phase of establishment and implementation of Quality management Systems based on ISO 9001. In this process, through an deep empiric study in three Kosovo …