Business Commons^™

Emotional Labor And Authentic Leadership, John E. Buckner V

Doctoral Dissertations

Organizational research has begun to once again focus on the importance of emotions in the workplace. In particular, the concept of emotional labor, the management of emotions at work to influence clients and customers, has recently received much attention. While research has addressed the impact of emotional labor on both employees and clients or customers, research has not examined emotional labor within the context of leadership.

Authentic leadership, an emerging construct in the study of leadership, is proposed to relate to emotional labor. Leaders' authentic behavior has been shown to positively impact followers, such as increasing trust in their leader …

Integrity, Self-Control, And The Impact Of Ego Depletion On Counterproductive Behavior, Joshua D. Bazzy

Doctoral Dissertations

Although integrity has been found to significantly predict job performance and counterproductive behaviors, the constructs that underlie it have remained unclear. Personality, specifically conscientiousness, has been linked to integrity most consistently, but only accounts for a small amount of integrity’s variance. Research points to a relationship between integrity and self-control, but this has not been investigated.

The present investigation examined the nature and implications of this relationship. Results found that self-control contributed significantly to the variance in integrity beyond conscientiousness and the other dimensions of personality. Indeed, the addition of self-control to the model, essentially eliminated conscientiousness as a significant …

Cognitive Style Diversity In Decision Making Teams, Abby Lynn Mello

Doctoral Dissertations

Rational and intuitive cognitive styles represent two typical manners of acquiring, organizing, and processing information. Rational style is data-driven, slow, and detailed. Intuitive style is feelings-driven, fast, and global. People have a stable preference for one style over the other and style underlies such processes as decision making (Leonard, Scholl, & Kowalski, 1999). The present study took the perspective that cognitive style is an individual difference upon which members of a decision making team may vary and that diversity in cognitive style is related to team processes and outcomes. Specifically, it was hypothesized that diversity in cognitive style would increase …

The Relationship Between Interaction Patterns On An Online Idea Generation Community And The Implementation Of Ideas, Michael D. Jacobson

Doctoral Dissertations

The purpose of the study was to investigate a socially-networked online idea-generation community. Specifically, the study examined the specific interaction patterns on an online social network and the emergence of ideas. Using social-network analysis, the interaction among the network participants was studied. This analysis included examining the relationships among the network participants in the generation and implementation of ideas. Comparisons were made between networks with ideas that were implemented and those that were not. The findings revealed that activities on the community can be expressed from a network perspective and that insights were found about participant relationships and positions in …