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Open Access. Powered by Scholars. Published by Universities.®

2011

Marketing

University of Massachusetts Amherst

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The Impact Of Online Influence Strategies On Consumer Response And Privacy Expectations, Jason Aaron Gabisch May 2011

The Impact Of Online Influence Strategies On Consumer Response And Privacy Expectations, Jason Aaron Gabisch

Open Access Dissertations

Identifying effective strategies for encouraging individuals to disclose their personal information on the Internet is important for marketers. In today's informationbased economy, access to consumer data is imperative for organizations in conducting marketing activities. However, the extant privacy literature has found conflicting results regarding the effectiveness of safety cues (e.g., privacy policies) and rewards (e.g., discounts) for encouraging consumers to provide their personal information to Web sites (Andrade et al. 2002). There is also scant research on the implications of compensating consumers for their information, and its subsequent impact on privacy control expectations.

This dissertation consists of two essays that …