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Articles 1 - 13 of 13
Full-Text Articles in Business
The Role Of 3pls Internet Technology In Supporting Extended Enterprise: An Exploratory Survey, Pietro Evangelista, Emilio Esposito, Edward Sweeney, Erica Staller
The Role Of 3pls Internet Technology In Supporting Extended Enterprise: An Exploratory Survey, Pietro Evangelista, Emilio Esposito, Edward Sweeney, Erica Staller
Conference papers
It is well accepted that ICT and Internet technology have the potential to facilitate firms’ innovation processes as it offers new and more effective support to conduct business operations. This is particularly true in the context of Extended Enterprise (EE) concept where new technologies are critical in ensuring the effective integration of physical and information flows among participating companies (Dresner et al., 1999). The role of third party logistics providers (3PLs) in logistics outsourcing has evolved along the last few years (McKinnon, 1999). Such companies are transforming their business configuration from simple transport service providers to supply chain integrators. Internet …
Net Working: Work Patterns And Workforce Policies For The New Media Industry, Rosemary Batt, Susan Christopherson, Ned Rightor, Danielle Van Jaarsveld
Net Working: Work Patterns And Workforce Policies For The New Media Industry, Rosemary Batt, Susan Christopherson, Ned Rightor, Danielle Van Jaarsveld
Rosemary Batt
This report, based on a study of a group of highly accomplished professionals in New York City, is one of the first to take up labor market issues in the new media industry. It describes the challenges faced by professionals and employers alike in this important and dynamic sector, and identifies strategies for success in a project oriented environment with highly complex skill demands and rapidly changing technology. Our findings suggest three central issues.
Work Organization, Technology, And Performance In Customer Service And Sales, Rosemary Batt
Work Organization, Technology, And Performance In Customer Service And Sales, Rosemary Batt
Rosemary Batt
The author analyzes the strengths and weaknesses of Total Quality Management and Self-Managed Teams, as compared to mass production approaches to service delivery, among customer service and sales workers in a large unionized regional Bell operating company. Participation in self-managed teams was associated with a statistically significant improvement in self-reported service quality and a 9.3% increase in sales per employee. When combined with new technology, teams boosted sales an additional 17.4%. These effects persisted over time. Total Quality Management, by contrast, did not affect performance. This study represents a “strong test” of the efficacy of teams because theory predicts weak …
A Review Of The Literature And Implications For People With Disabilities (E-Human Resources Literature Review), Susanne M. Bruyere, William Erickson
A Review Of The Literature And Implications For People With Disabilities (E-Human Resources Literature Review), Susanne M. Bruyere, William Erickson
Susanne Bruyère
To accomplish this overview, an extensive review of the literature on information technology applications to the employment process was conducted. Three human resources related uses of the Internet are explored in this review of current literature: E-recruiting, E-benefits/HR, E-training. Each of these areas can have a significant impact on employees with disabilities, especially given the growth of business’ use of the Web. If E-recruiting is not accessible, it could prevent people from applying for or even finding open positions. E-training, if not accessible, could create a new barrier to the advancement of individuals who are unable to access online training …
Strategic Approaches To Erp Implementation, Farshad Salimi, Ben Dankbaar
Strategic Approaches To Erp Implementation, Farshad Salimi, Ben Dankbaar
Journal of International Technology and Information Management
Strategic reasoning behind ERP triggers a specific path to ERP implementation. In this article we present a simple typology of ERP implementation approaches based on literature review and an empirical research for both manufacturing and services. We distinguish between bottom-up and top-down approaches and between process-oriented and technology-oriented approaches and we discuss the differences between the four resulting types of implementation approaches.
Project Management: Is/It Research Challenges, Debbie Tesch, Lewis R. Ireland, Julie Yu-Chih Liu
Project Management: Is/It Research Challenges, Debbie Tesch, Lewis R. Ireland, Julie Yu-Chih Liu
Journal of International Technology and Information Management
A major challenge in Information Systems and Information Technology is to improve the ability to conceptualize, design, develop and deliver information systems that meet customer requirements. Project management is often adopted to create solutions that work and meet customer needs. The principles of project management as defined by the Project Management Institute, can improve project success rates. Researchers in the project management need to help practitioners understanding the impact of different principles on the success of IS development. This study undertakes a survey of project management experts on the state of practice and research to examine the need for improving …
Technology Support For The Classroom: Technology Alternatives To The Traditional Classroom, Michael L. Gibson, Mari W. Buche, Jerry J. Waite
Technology Support For The Classroom: Technology Alternatives To The Traditional Classroom, Michael L. Gibson, Mari W. Buche, Jerry J. Waite
Journal of International Technology and Information Management
As technology continues to advance, instructors in higher education are able to enhance course instruction. Course support tools can be customized to meet the needs of the instructor, including file sharing, grade tracking, communicating, and making announcements. Blended learning advances course enhancements to include integrated solutions such as links to electronic textbooks and assignments. The most advanced use of technology for educational purposes is found in the distance learning format. This paper describes various uses of technology to support classroom instruction. Examples are provided.
Seniors And Information Technology: Are We Shrinking The Digital Divide?, Mark E. Mcmurtrey, Ronald E. Mcgaughey, James R. Downey
Seniors And Information Technology: Are We Shrinking The Digital Divide?, Mark E. Mcmurtrey, Ronald E. Mcgaughey, James R. Downey
Journal of International Technology and Information Management
The “digital divide” has been present in the field of information technology (IT) since the inception of the digital computer. Throughout the course of history, one group (or more) has had better access to computer and information technology than another faction. For example: rich versus poor, young versus old, advanced societies versus less developed countries, etc. This disparity has existed for a variety of reasons, among them political, cultural, economic and even class or socioeconomic in nature. This paper examines one particular component of this phenomenon, the “gray divide” pertaining to the use of IT by our elderly, or senior …
The Use Of Strategic Forces To Understand Competitive Advantages Provided By Information Technology, Gerald E. Evans, Clyde Neu
The Use Of Strategic Forces To Understand Competitive Advantages Provided By Information Technology, Gerald E. Evans, Clyde Neu
Journal of International Technology and Information Management
Porter’s Five Forces model of business strategy is foundational to understanding strategic forces and the role of information technology in the larger strategic framework of an organization. The authors describe how information technology changes the strength and/or influence of the competitive forces in Porter’s model. Furthermore, understanding how specific technologies potentially change specific forces within Porter’s model is the foundation of IT strategy. This theoretical framework of strategic alignment is developed through cases demonstrating how specific technologies change the strategic forces within specific industries and how organizations should take advantage of these changing forces. Empirical evidence for the validity of …
A Primary Study Of Attributes Of Innovations During The Prediffusion Stage, Frank M. Valier, Richard V. Mccarthy, Jay E. Aronson
A Primary Study Of Attributes Of Innovations During The Prediffusion Stage, Frank M. Valier, Richard V. Mccarthy, Jay E. Aronson
Journal of International Technology and Information Management
We provide a theoretical model for testing the adoption of information technology during the prediffusion stage (research and development and early trials) of an innovation. The model was tested using Linux based applications of Open Source Software (OSS). The results of surveying 1000 members of the Linux User Groups WorldWide (LUGWW) are presented. This study is significant because it provides empirical evidence that attributes of innovations correlate with adoption during the prediffusion stage (research and development) of an innovation. This extends diffusion of innovations research and has important implications for DOI theory and practice.
Linking Information Technology And Competitive Strategy: Evidence From China’S Third-Party Logistics Industry, Fujun Lai, Dahui Li, Qiang Wang
Linking Information Technology And Competitive Strategy: Evidence From China’S Third-Party Logistics Industry, Fujun Lai, Dahui Li, Qiang Wang
Journal of International Technology and Information Management
This study examined how information technology (IT) influences competitive strategies of third- party logistics (3PL) providers in mainland China. First, we examined the influences of IT on the firm’s IT advantage over its competitors. Second, the relationship between IT and competitive strategy was examined. The results show that IT has a significant influence on a firm’s IT advantage and its competitive strategy.
Antecedents And Outcomes Of The Flow Experience: An Empirical Study In The Context Of Online Gaming, Clyde W. Holsapple, Jiming Wu
Antecedents And Outcomes Of The Flow Experience: An Empirical Study In The Context Of Online Gaming, Clyde W. Holsapple, Jiming Wu
Journal of International Technology and Information Management
This study uses flow theory and the technology acceptance model (TAM) to provide new insight into the impact of enjoyment, one important dimension of flow, on user satisfaction, user beliefs, and behavioral intention to use. In addition, based on the propositions that knowledge results in an increased ability for activity and that flow is an emotional state of activity, this paper adopts a process view of knowledge to examine the role of knowledge in predicting enjoyment. The foregoing concepts are represented in a nomological network of enjoyment. Associated hypotheses are tested by using questionnaire responses of 253 online game players.
Innovative Communication: Using Technology To Connect With Your Constituents, Larry D. Long
Innovative Communication: Using Technology To Connect With Your Constituents, Larry D. Long
Larry D. Long
No abstract provided.