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Business Commons

Open Access. Powered by Scholars. Published by Universities.®

2005

Theses/Dissertations

Theses and Dissertations

Business Analytics

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Examining The Impact Of Quality Assurance Manning Practices In Usaf Aircraft Maintenance Units, Terry D. Moore Mar 2005

Examining The Impact Of Quality Assurance Manning Practices In Usaf Aircraft Maintenance Units, Terry D. Moore

Theses and Dissertations

The purpose of this research was to examine the impact that current USAF Quality Assurance (QA) manning practices has on key aircraft wing- and unit-level metrics. Interviews and surveys culminated in development of a QA Manning Effectiveness Matrix. We then used the matrix to calculate historical QA manning effectiveness at 16 ACC bases. Effectiveness scores were regressed with associated historical data for 26 metrics derived from a Delphi survey. Nine metrics were deemed statistically significant, including break rates, cannibalization rates, flying schedule effectiveness rates, key task list pass rates, maintenance scheduling effectiveness rates, quality verification inspection pass rates, repeat rates, …