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Articles 1 - 24 of 24
Full-Text Articles in Business
Easing The Inferential Leap In Competency Modeling: The Effects Of Task-Related Information And Subject Matter Expertise, Filip Lievens, Juan I. Sanchez, Wilfred De Corte
Easing The Inferential Leap In Competency Modeling: The Effects Of Task-Related Information And Subject Matter Expertise, Filip Lievens, Juan I. Sanchez, Wilfred De Corte
Research Collection Lee Kong Chian School Of Business
Despite the rising popularity of the practice of competency modeling, research on competency modeling has lagged behind. This study begins to close this practice-science gap through 3 studies (1 lab study and 2 field studies), which employ generalizability analysis to shed light on (a) the quality of inferences made in competency modeling and (b) the effects of incorporating elements of traditional job analysis into competency modeling to raise the quality of competency inferences. Study 1 showed that competency modeling resulted in poor interrater reliability and poor between-job discriminant validity amongst inexperienced raters. In contrast, Study 2 suggested that the quality …
Organizational Politics And Multisource Feedback: An Opportunity Or A Threat?, Gary J. Greguras, John M. Ford
Organizational Politics And Multisource Feedback: An Opportunity Or A Threat?, Gary J. Greguras, John M. Ford
Research Collection Lee Kong Chian School Of Business
No abstract provided.
Future Perspectives On Employee Selection: Key Directions For Future Research And Practice, Neil Anderson, Filip Lievens, Karen Van Dam, Ann Marie Ryan
Future Perspectives On Employee Selection: Key Directions For Future Research And Practice, Neil Anderson, Filip Lievens, Karen Van Dam, Ann Marie Ryan
Research Collection Lee Kong Chian School Of Business
A future-oriented perspective for selection and assessment research is presented. Four superordinate themes of critical import to the development of future research are identified: (i) bimodal prediction, (ii) multilevel fit, (iii) applicant reactions and decision making, and (iv) tensions between research and practice in employee selection. Under each theme we pose a number of outstanding questions for research. Implications for practice and the ongoing advancement of the sub-field of selection, traditionally one of the most robust core disciplines in international IWO psychology, are discussed.
Silence, Procrustes And Colonization: A Response To Clegg Et Al.'S 'Noise, Parasites And Translation: Theory And Practice In Management Consulting', Andrew Sturdy, Timothy Adrian Robert Clark, Robin Fincham, Karen Handley
Silence, Procrustes And Colonization: A Response To Clegg Et Al.'S 'Noise, Parasites And Translation: Theory And Practice In Management Consulting', Andrew Sturdy, Timothy Adrian Robert Clark, Robin Fincham, Karen Handley
Research Collection Lee Kong Chian School Of Business
The article by Clegg, Kornberger and Rhodes in March 2004’s issue of Management Learning is a refreshing and welcome contribution to an otherwise largely sterile, atheoretical and overly prescriptive literature on management consulting. However, and sadly, it stops very short of offering a critique and therefore generating substantially novel insights into this phenomenon. Also, and despite the authors’ assertions otherwise, it ends up celebrating consultancy as a privileged arena in achieving what is described as radical change, but what is, in effect, typically a reinforcement of existing power relations and of managerialism and its associated language.This response comes from a …
Confirmatory Factor Analysis And Invariance Of An Organizational Citizenship Behaviour Measure Across Samples In A Dutch-Speaking Context, Filip Lievens, Frederik Anseel
Confirmatory Factor Analysis And Invariance Of An Organizational Citizenship Behaviour Measure Across Samples In A Dutch-Speaking Context, Filip Lievens, Frederik Anseel
Research Collection Lee Kong Chian School Of Business
Although Organizational Citizenship Behaviour (OCB) has been studied extensively over the years in the US, the measurement of OCB has received relatively limited attention in other international contexts. This study investigates the dimensionality of a specific OCB measure in a Dutch-speaking context (Flemish part of Belgium). In addition, we examine the invariance of this measure across two different samples: supervisor ratings of 259 subordinates and peer ratings of 215 employees. Generally, we found clear support for the discriminant validity of five OCB factors but convergent validity was only established for three of the five factors. This measurement structure found was …
What Do Self And Peer Ratings Really Measure?, Gary J. Greguras, Chet Robie, Robert J. Koenigs, Marise Born
What Do Self And Peer Ratings Really Measure?, Gary J. Greguras, Chet Robie, Robert J. Koenigs, Marise Born
Research Collection Lee Kong Chian School Of Business
No abstract provided.
Exploring The Black Box: The Impact Of Demographic Diversity On Organizational Attachment Through Communication, Wei Hua
Research Collection Lee Kong Chian School Of Business
This paper studies the demographic diversity/similarity of individuals with members of their work environments through the lens of their perceived organizational context, and uses communication as the mechanism through which employees develop organizational attachment. I investigate the black box between demographic diversity and organizational attachment from two angels. First, a process model with communication as the mediator provides one explanation of why the relationship exists. Second, this study extends the current literature on organizational demography from a group level to a perceived organizational level phenomenon by proposing and examining the importance of an individual’s “organizational reference group” as an essential …
Stripping To The Undercoat: A Review And Reflections On A Piece Of Organization Theatre, Timothy Adrian Robert Clark, Iain Mangham
Stripping To The Undercoat: A Review And Reflections On A Piece Of Organization Theatre, Timothy Adrian Robert Clark, Iain Mangham
Research Collection Lee Kong Chian School Of Business
In this article, we review one 'tailor-made play', one piece of organization theatre called Varnishing the Truth. We then reflect on the questions we asked of ourselves while watching this performance and reviewing the video of it: how does this activity relate to its claimed theoretical foundations (Boal's forum theatre)? Is forum theatre an appropriate model for organization theatre? Can 'things be made to move' by an activity such as the one to which we were an audience? In the process of answering these questions, we emphasize the reductive adoption of radical techniques (that is, Boal's forum theatre); the depoliticization …
Intelligence Strategy: The Evolution And Co-Evolution Dynamics Of Intelligent Human Organizations And Their Interacting Agents, Thow Yick Liang
Intelligence Strategy: The Evolution And Co-Evolution Dynamics Of Intelligent Human Organizations And Their Interacting Agents, Thow Yick Liang
Research Collection Lee Kong Chian School Of Business
In the knowledge economy, the human minds are the most vital center of analysis. They are the complex adaptive systems capable of processing information, establishing knowledge structure, conceptualizing idea, and making decision. The intrinsic intelligence of the individual minds, as well as the organizational/ collective intelligence, drives the dynamic of all human systems. Primarily, the local self-enrichment processes of the interacting agents are autopoietic. In addition, global forces are also present in all human organizations. The global forces are constructive only if they support the elementary processes. The global forces originate from the orgmind of the organization. A complex relationship …
Stereotype Reactance At The Bargaining Table: The Effect Of Stereotype Activation And Power On Claiming And Creating Value, Laura J. Kray, Jochen Reb, Adam D. Galinsky, Leigh Thompson
Stereotype Reactance At The Bargaining Table: The Effect Of Stereotype Activation And Power On Claiming And Creating Value, Laura J. Kray, Jochen Reb, Adam D. Galinsky, Leigh Thompson
Research Collection Lee Kong Chian School Of Business
Two experiments explored the hypothesis that the impact of activating gender stereotypes on negotiated agreements in mixed-gender negotiations depends on the manner in which the stereo-type is activated (explicitly vs. implicitly) and the content of the stereotype (linking negotiation performance to stereotypically male vs. stereotypically female traits). Specifically, two experiments investigated the generality and limits of stereotype reactance. The results of Experiment 1 suggest that negotiated outcomes become more one-sided in favor of the high power negotiator when masculine traits are explicitly linked to negotiator effectiveness. In contrast, the results of Experiment 2 suggest that negotiated outcomes are more integrative …
Revised Estimates Of Dimension And Exercise Variance Components In Assessment Center Postexercise Dimension Ratings, Charles E. Lance, Tracy A. Lambert, Amanda G. Gewin, Filip Lievens, James M. Conway
Revised Estimates Of Dimension And Exercise Variance Components In Assessment Center Postexercise Dimension Ratings, Charles E. Lance, Tracy A. Lambert, Amanda G. Gewin, Filip Lievens, James M. Conway
Research Collection Lee Kong Chian School Of Business
The authors reanalyzed assessment center (AC) multitrait-multimethod (MTMM) matrices containing correlations among postexercise dimension ratings (PEDRs) reported by F. Lievens and J. M. Conway (2001). Unlike F. Lievens and J. M. Conway, who used a correlated dimension-correlated uniqueness model, we used a different set of confirmatory-factor-analysis-based models (1-dimension-correlated Exercise and 1-dimension-correlated uniqueness models) to estimate dimension and exercise variance components in AC PEDRs. Results of reanalyses suggest that, consistent with previous narrative reviews, exercise variance components dominate over dimension variance components after all. Implications for AC construct validity and possible redirections of research on the validity of ACs are discussed.
The Effects Of Customer Personality Traits On The Display Of Positive Emotions, Hwee Hoon Tan, Maw Der Foo, Min Hui Kwek
The Effects Of Customer Personality Traits On The Display Of Positive Emotions, Hwee Hoon Tan, Maw Der Foo, Min Hui Kwek
Research Collection Lee Kong Chian School Of Business
Evidence is presented that customers shape their own service experiences through their traits and through the display of positive emotions by service providers. It is proposed that customer personality traits play a role in service experience, since customer scan affect service delivery process and outcomes. It is theorized that both the service provider and the customer affect each service interaction. It is asserted that brief encounters can affect outcomes meaningful to service organizations. The relationship for both customer traits that promote the display of positive emotions and those that inhibit these displays are explored. The trait of agreeableness in customers …
The Fashion Of Management Fashion: A Surge Too Far?, Timothy Adrian Robert Clark
The Fashion Of Management Fashion: A Surge Too Far?, Timothy Adrian Robert Clark
Research Collection Lee Kong Chian School Of Business
In recent years there has been growing interest in the notion that management ideas and techniques are subject to swings in fashion in the same way that aesthetic aspects of life such as clothing styles, hair length, music tastes, furniture design, paint colours, and so forth are characterized by surges of popularity and then decline. Adopting a predominantly neo-institutional perspective, researchers have conceived of management fashions as techniques that fail to become firmly entrenched and institutionalized since organizations are attracted to them for a period and then abandon them in favour of apparently newer and more promising ones. Drawing on …
Strategy Viewed From A Management Fashion Perspective, Timothy Adrian Robert Clark
Strategy Viewed From A Management Fashion Perspective, Timothy Adrian Robert Clark
Research Collection Lee Kong Chian School Of Business
This article argues for the greater inclusion of external agents within strategy research. Drawing on the emergent management fashion literature, it conceives of these as a group of actors operating within a management fashion‐setting arena. The outputs of this community dominate conceptions of what are deemed legitimate strategic actions. They thus have a critical, if presently neglected, impact on the nature strategy. The roles of the members of the management fashion‐setting community are described and three promising areas of research outlined.
"I Think They Discriminated Against Me": Using Prototype Theory And Organizational Justice Theory For Understanding Perceived Discrimination In Selection And Promotion Situations, Michael M. Harris, Filip Lievens, Greet Van Hoye
"I Think They Discriminated Against Me": Using Prototype Theory And Organizational Justice Theory For Understanding Perceived Discrimination In Selection And Promotion Situations, Michael M. Harris, Filip Lievens, Greet Van Hoye
Research Collection Lee Kong Chian School Of Business
Research in industrial/organizational (I/O) psychology has generally focused on objective measures of employment discrimination and has virtually neglected individuals' subjective perceptions as to whether a selection or promotion process is discriminatory or not. This paper presents two theoretical models as organizing frameworks to explain candidates' likelihood of perceiving that discrimination has occurred in a certain selection or Promotion situation. The prototype model stresses the importance of the prototypical victim-perpetrator combination, the perceived intention of the decision-maker, and the perceived harm caused as possible antecedents of perceived employment discrimination. In the organizational justice model, procedural, informational, interpersonal, and distributive fairness play …
An Empirical Investigation Of Interviewer-Related Factors That Discourage The Use Of High Structure Interviews, Filip Lievens, Anneleen De Paepe
An Empirical Investigation Of Interviewer-Related Factors That Discourage The Use Of High Structure Interviews, Filip Lievens, Anneleen De Paepe
Research Collection Lee Kong Chian School Of Business
High structure interviews appear to be less frequently used in personnel management practice than might be expected given their good reliability and validity. Although several authors have speculated on the factors of resistance to high structure interviews, empirical research is very scarce. Two studies are conducted among experienced human resources representatives who frequently conduct employment interviews. The first study provides a fine-grained description of the degree of structure used in interviews, showing that in most interviews constraints are placed only on the topical areas to be covered and that scoring is done only on multiple criteria. The second study tests …
Management Fashion As Image-Spectacle: The Production Of Best-Selling Management Books, Timothy Adrian Robert Clark, David Greatbatch
Management Fashion As Image-Spectacle: The Production Of Best-Selling Management Books, Timothy Adrian Robert Clark, David Greatbatch
Research Collection Lee Kong Chian School Of Business
Drawing on the work of Guy Debord's Society of the Spectacle and Daniel Boorstin's The Image, this article argues that aesthetic and management fashions are not separate forms, as both represent the preeminence of the image spectacle. Central to this is the increasing emergence of pseudoevents and synthetic products. Using empirical findings from a study of the production of six best-selling management books, it shows that they are manufactured coproductions that result from an intricate editorial process in which the original ideas are moulded in order for them to have a positive impact on the intended audience. Central to this …
Removing The Shadow Of Suspicion: The Effects Of Apology Versus Denial For Repairing Competence- Versus Integrity-Based Trust Violations, Peter H. Kim, Donald L. Ferrin, Cecily D. Cooper, Kurt T. Dirks
Removing The Shadow Of Suspicion: The Effects Of Apology Versus Denial For Repairing Competence- Versus Integrity-Based Trust Violations, Peter H. Kim, Donald L. Ferrin, Cecily D. Cooper, Kurt T. Dirks
Research Collection Lee Kong Chian School Of Business
Two studies were conducted to examine the implications of an apology versus a denial for repairing trust after an alleged violation. Results reveal that trust was repaired more successfully when mistrusted parties (a) apologized for violations concerning matters of competence but denied culpability for violations concerning matters of integrity, and (b) had apologized for violations when there was subsequent evidence of guilt but had denied culpability for violations when there was subsequent evidence of innocence. Supplementary analyses also revealed that the interactive effects of violation type and violation response on participants' trusting intentions were mediated by their trusting beliefs. Combined, …
Expert Knowledge And The Role Of Consultants In An Emerging Knowledge-Based Economy, Hans-Dieter Evers, Thomas Menkhoff
Expert Knowledge And The Role Of Consultants In An Emerging Knowledge-Based Economy, Hans-Dieter Evers, Thomas Menkhoff
Research Collection Lee Kong Chian School Of Business
In the emerging globalised knowledge society/economy, a group of professionals, namely experts and consultants gain in importance. The paper discusses the following issues: Who are these experts and consultants? Why is this group of knowledge workers strategically important and why is their importance - socially in terms of number of persons and economically in terms of output or turnover - growing? How can we explain the increasing professionalisation of consultants? How do they gain their expertise and which role does academic knowledge play in professional attainment? How do consultants package and apply expert knowledge? What are the challenges experts and …
From Dramaturgy To Theatre As Technology: The Case Of Corporate Theatre, Timothy Adrian Robert Clark, Iain Mangham
From Dramaturgy To Theatre As Technology: The Case Of Corporate Theatre, Timothy Adrian Robert Clark, Iain Mangham
Research Collection Lee Kong Chian School Of Business
This article examines a piece of corporate theatre. Although theatre has entered organization studies through the dramatistic writing of Kenneth Burke and the dramaturgical writings of Erving Goffman, this article is concerned with an approach variously described as organizational, radical, situation or corporate theatre that treats theatre not primarily as a resource, an ontology or a metaphor but as a technology. This approach involves the deployment by an organization of dramatists, actors, directors, set designers, lighting specialists, and musicians to put on performances in front of audiences. Using frameworks derived from studies of theatre a particular piece of corporate theatre …
Bias In The Correlated Uniqueness Model For Mtmm Data, James M. Conway, Filip Lievens, Steven E. Scullen, Charles E. Lance
Bias In The Correlated Uniqueness Model For Mtmm Data, James M. Conway, Filip Lievens, Steven E. Scullen, Charles E. Lance
Research Collection Lee Kong Chian School Of Business
This simulation investigates bias in trait factor loadings and intercorrelations when analyzing multitrait-multimethod (MTMM) data using the correlated uniqueness (CU) confirmatory factor analysis (CFA) model. A theoretical weakness of the CU model is the assumption of uncorrelated methods. However, previous simulation studies have shown little bias in trait estimates even when true method correlations are large. We hypothesized that there would be substantial bias when both method factor correlations and method factor loadings were large. We generated simulated sample data using population parameters based on our review of actual MTMM results. Results confirmed the prediction; substantial bias occurred in trait …
Notes From An ‘Intelligent Island’: Towards Strategic Knowledge Management In Singapore’S Small Business Sector, Thomas Menkhoff, Yue Wah Chay, Benjamin Loh
Notes From An ‘Intelligent Island’: Towards Strategic Knowledge Management In Singapore’S Small Business Sector, Thomas Menkhoff, Yue Wah Chay, Benjamin Loh
Research Collection Lee Kong Chian School Of Business
This essay outlines some of the benefits and challenges of implementing strategic knowledge management systems in small and medium-sized enterprises (SMEs) with reference to respective initiatives in the Republic of Singapore. The article addresses following research questions: What is knowledge management (KM) and why has it become an issue? How can SMEs benefit from strategic KM? What are the potential pitfalls of KM applications in small firms? What are the strategic imperatives of using KM in SMEs? Do small and large firms require different KM systems? What are the critical success factors which have to be considered during implementation? How …
Procedural Priming Effects On Spontaneous Inference Formation, Kirmani Amma, Michelle P. Lee, Carolyn Yoon
Procedural Priming Effects On Spontaneous Inference Formation, Kirmani Amma, Michelle P. Lee, Carolyn Yoon
Research Collection Lee Kong Chian School Of Business
Procedural priming refers to how the frequent or recent use of certain cognitive procedures on one task can lead to a greater propensity to use the same procedures on a subsequent task. In this paper, we demonstrate how procedural priming may be used to assess spontaneous inference formation in situations where the inference involves a relationship or rule. We do so in the context of the advertising cost–product quality rule, i.e., that higher advertising expense implies higher product quality. Prior research suggests that underlying the advertising cost–quality rule is a basic human attribution (the effort investment rule) that says, if …
Emotional Intelligence And Negotiation: The Tension Between Creating And Claiming Value, Maw Der Foo, Hillary Anger Elfenbein, Hwee Hoon Tan, Voon Chuan Aik
Emotional Intelligence And Negotiation: The Tension Between Creating And Claiming Value, Maw Der Foo, Hillary Anger Elfenbein, Hwee Hoon Tan, Voon Chuan Aik
Research Collection Lee Kong Chian School Of Business
As a departure from past research on emotional intelligence (EI), which generally examines the influence of an individual's level of EI on that individual's consequences, we examined relationships between the emotional intelligence (EI) of both members of dyads involved in a negotiation in order to explain objective and subjective outcomes. As expected, individuals high in EI reported a more positive experience. However, surprisingly, such individuals also achieved significantly lower objective scores than their counterparts. By contrast, having a partner high in El predicted greater objective gain, and a more positive negotiating experience. Thus, high EI individuals appeared to benefit in …