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Articles 1 - 3 of 3

Full-Text Articles in Business

When Conscientiousness Isn’T Enough: Emotional Exhaustion And Call Volume Performance Among Call Center Customer Service Representatives Jan 2004

When Conscientiousness Isn’T Enough: Emotional Exhaustion And Call Volume Performance Among Call Center Customer Service Representatives

L. A. Witt

No abstract provided.


Interactive Effects Of Personality And Situation On Workplace Deviance Jan 2004

Interactive Effects Of Personality And Situation On Workplace Deviance

L. A. Witt

No abstract provided.


Personality And High-Maintenance Behavior Jan 2004

Personality And High-Maintenance Behavior

L. A. Witt

No abstract provided.