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Emotional Intelligence Skills Training, Jane Murray

Jane Murray

In recent times a significant amount of research has been undertaken in the area of emotions in organisations (Ashkanasy, Härtel, & Daus, 2002). In particular, the emotional intelligence construct has been widely researched and highlighted as a tool that organisations can harness to improve individual performance of organisational members at all levels (Jordan, Ashkanasy, & Härtel, 2002). This has led to an increased offering of emotional intelligence training interventions, many of which lack empirical support. At present, a debate exists over whether emotional intelligence is an ability, or can be learned (Mayer, Salovey, Caruso, & Sitarenios, 2001). Additionally, the research …