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Full-Text Articles in Business
Chinese And British Hotels: Cultural Differences And Management, Bo Hu, Liping A. Cai, Raphael R. Kavanaugh
Chinese And British Hotels: Cultural Differences And Management, Bo Hu, Liping A. Cai, Raphael R. Kavanaugh
Hospitality Review
Rapid tourism development in China has led to an influx of hotels invested in and operated by multi-national hotel companies. The authors examine the impact of cultural differences on employee behavior in China and UK hotels and offer recommendations for expatriate hotel managers to effectively develop human resource management styles while operating properties in China.
Japanese, U.S Tourists: Hotel Selections, Minho Cho
Japanese, U.S Tourists: Hotel Selections, Minho Cho
Hospitality Review
The author reports the results of an exploratory study concerning the importance placed on attributes of hotel selection by Japanese and American guests and cultural differences between these two groups, which represent the largest market for Korean international tourist hotels. The findings suggest that Hofstede's (1960) four dimensions of cultural values can be used to help marketers better understand their guest's hotel selection criteria.
The Reasonable Man On Tour, Laurence D. Gore
The Reasonable Man On Tour, Laurence D. Gore
Hospitality Review
The "reasonable man" standard is one to which all rational persons should subscribe. The author relates the standard to the travel industry and the fate of travels.