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Influencing The Growth And Expansion Of Alternative Transportation For St. Charles County, Missouri, Elizabeth A. Johnson
Influencing The Growth And Expansion Of Alternative Transportation For St. Charles County, Missouri, Elizabeth A. Johnson
Theses
This thesis will focus on the study of communication, leadership and Total Quality Management The case study establishes a link between these concepts and their application, directed at influencing of the growth and expansion of alternative transportation for St Charles County, Missouri.
The subject of TQM is a common point of discussion within the engineering and construction industry, with numerous technical publications written on the subject The primary concern within the industry is the. lack of implementation for continuous improvement and customer satisfaction. Documentation on resistance to change describes why the process of TQM is beneficial, but the issue of …