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Tqm In The Construction Industry In Hong Kong : A Supply Chain Management Perspective, Shiu Ho, Alfred Wong
Tqm In The Construction Industry In Hong Kong : A Supply Chain Management Perspective, Shiu Ho, Alfred Wong
Hong Kong Institute of Business Studies Working Paper Series
TQM is increasingly being adopted by construction companies as initiatives to solve quality problems in the construction industry and to meet the needs of the final customer. However, TQM should incorporate the integrated quality management activities of members in the supply chain. This supply chain context is especially salient in the qua1ity assurance of construction projects as a general contractor often out-sources most of the construction work to other members in the supply chain i.e. its suppliers and subcontractors. Therefore, this paper aims to delineate the supply chain management issues in total quality for construction projects. Through the use of …