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The Soul Of The Firm (Orlando), C. William Pollard Nov 1995

The Soul Of The Firm (Orlando), C. William Pollard

C. William Pollard Papers

In this speech outlining ServiceMaster's long-range objectives, Pollard offers his audience a glimpse into the organization's success, noting how understanding people as the "soul of the firm" has served as the foundation of its corporate ethos.


The Soul Of The Firm (Phoenix), C. William Pollard Nov 1995

The Soul Of The Firm (Phoenix), C. William Pollard

C. William Pollard Papers

Delivered at the Activating Your Firm's Service Culture Symposium (Phoenix), this speech outlines Pollard's theory of the corporate soul, which is most clearly defined as the people who make up the organization. According to Pollard, proper recognition of the firm's soul requires a certain kind of leadership, one defined by both service and sacrifice.





Speech At The Moody Bible Institute Board Of Directors Conference, C. William Pollard Oct 1995

Speech At The Moody Bible Institute Board Of Directors Conference, C. William Pollard

C. William Pollard Papers

This document serves as an outline for a speech given at the Moody Bible Institute Board of Directors Conference (The Cove - Asheville, NC). In it, Pollard provides an "outsider's perspective" regarding Moody's board and offers a few lessons concerning governance, innovation, and mission. In particular, he urges the board to consider itself as an institution of service rather than one of power or privilege.


Servant Leadership - A Look At Values In The Marketplace, C. William Pollard Oct 1995

Servant Leadership - A Look At Values In The Marketplace, C. William Pollard

C. William Pollard Papers

In this speech to the members of the German-American Chamber of Commerce (Hotel Intercontinental - Chicago), Pollard reflects upon the uncertain economic and socio-political climate of the mid-1990s. He posits that institutions might move forward despite such uncertainty if only their leaders understand themselves as servants charged with the holistic well-being of the organization's employees.


The Leader Who Serves (Washington, D.C.), C. William Pollard Aug 1995

The Leader Who Serves (Washington, D.C.), C. William Pollard

C. William Pollard Papers

In this speech at the Eighth Annual National Conference on Federal Quality (Washington Hilton and Towers), Pollard details the main contours of servant leadership. In particular, he focuses on how servant leadership not only influences the ethos of the workplace but also affects the very lives of the corporation's employees.


Leading With Conviction And Purpose, C. William Pollard Jan 1995

Leading With Conviction And Purpose, C. William Pollard

C. William Pollard Papers

In this address at the 1995 College Church Men's Prayer Breakfast (Hilton Hotel in Lisle, IL), Pollard reflects upon contemporary culture's confusing and pessimistic nature. In the midst of increasing amorality and freedoms gone awry, Pollard posits that leaders must serve with conviction and purpose, which for him must be founded upon Christian values.