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Articles 1 - 17 of 17
Full-Text Articles in Business
Analyzing Leaders’ Perceptions To Enhance The Use Of An Employee Engagement Survey, Shelley A. Berg
Analyzing Leaders’ Perceptions To Enhance The Use Of An Employee Engagement Survey, Shelley A. Berg
Boise State University Theses and Dissertations
The purpose of this evaluation study was to explore how a non-profit health insurance provider responds to the results of its annual employee engagement survey. According to most definitions, an engaged employee is a high-quality performer who takes personal responsibility to work toward the success of the organization. This study was designed to answer three questions: (1) What do leaders at HealthXYZ do with the data collected from the annual employee engagement survey? (2) How do leaders perceive the usefulness of the annual employee engagement survey? (3) What actions, if any, do leaders take as a result of the data …
A Balanced Scorecard Approach To Evaluate Enterprise Resource Planning Of Morehead State University, Milind Patil
A Balanced Scorecard Approach To Evaluate Enterprise Resource Planning Of Morehead State University, Milind Patil
Morehead State Theses and Dissertations
A thesis presented to the faculty of the College of Science and Technology at Morehead State University in partial fulfillment of the requirements for the Degree of Master of Science by Milind Patil on November 10, 2008.
A Forgiving Workplace: An Investigation Of Forgiveness Climate, Individual Differences And Workplace Outcomes, Susie Cox
Doctoral Dissertations
Although forgiveness has been studied for centuries, it is a relatively new area of study in organizational behavior. Organizational climate has a history of influencing individual behaviors. This dissertation considers how a climate of forgiveness may foster a willingness to forgive in individuals. A measure of forgiveness climate is developed and empirically examined. The results of this study support the hypothesis that a cohesive/supportive climate and a trustworthy/integrity climate relate to a climate of forgiveness. Furthermore, this study examines the effects of climate on willingness to forgive. A scenario-based scale to measure willingness to forgive workplace offenses is developed. Willingness …
Relationships Between Emotional Intelligence And Individual Workplace Performance, Tina Bauer Goldsmith
Relationships Between Emotional Intelligence And Individual Workplace Performance, Tina Bauer Goldsmith
Graduate Student Dissertations, Theses, Capstones, and Portfolios
The intelligence quotients for intellectual ability or expertise in work environments are no longer leading factors in being hired or promoted (Cherniss & Goleman, 2001; Wolff, Druskat, Koman, & Messer, 2006). More recently, what appears to matter more importantly is competence for effective people management skills (Ashkanasy & Dashborough, 2003; Diggins, 2004; Douglas, Frink, & Ferris, 2004; Silberman, 2001; Wolff et al., 2006). One research question and five hypotheses were generated for the study to gain a better understanding of the relationships and factors contributing to emotional intelligence and individual workplace performance, and to elucidate which of the two emotional …
The Pursuit Of Competitive Advantage And The Strategic Behavior Of Firms In Adopting Self-Service Technology, Timothy David Saur
The Pursuit Of Competitive Advantage And The Strategic Behavior Of Firms In Adopting Self-Service Technology, Timothy David Saur
Dissertations
In 2002 Zuboff and Maxim published their book titled The Support Economy. In the book the authors predict a new era of capitalism that holds great promise for companies and individuals who can design useful, usable, and desirable information systems, knowledge networks, and social software. Since the time of publication advances in technology have allowed the use of self-service products to expand into once unforeseen areas. Self-service technology is used by companies to lower cost, to increase market share, to develop new revenue streams, and to position their products as innovative. Yet the body of research surrounding the organizational strategy …
Perceived Random Leader Selection In Work Groups, Daniel Marsh
Perceived Random Leader Selection In Work Groups, Daniel Marsh
Undergraduate Theses and Capstone Projects
Different methods of selecting a leader for work groups have been shown to have significant effects on the group's overall performance (Henningsen, et al., 2004). It has been suggested that systematic selection of leadership is detrimental to a group's performance and cohesiveness in certain cases (Haslam et al., 1998). This has been supported by many studies (Haslam et al., 1998; Henningsen et. al., 2004). In such cases it may be more beneficial to pick a leader in a random fashion instead of picking one due to leadership abilities. It was hypothesized that it is even more beneficial in these cases …
Antecedents Of Entrepreneurial Orientation: A Contingency Approach, Laurent Stephane Josien
Antecedents Of Entrepreneurial Orientation: A Contingency Approach, Laurent Stephane Josien
Doctoral Dissertations
This research was created in order to offer a better understanding of the entrepreneurial orientation construct. Based on the literature review several antecedents of the entrepreneurial orientation construct were identified: risk, achievement, innovation, locus of control, self-esteem, opportunity, autonomy, proactiveness, and competitive aggressiveness. Relying on the contingency theory developed by Burns and Stalker (1961), it was decided to use the Carland's trichotomy of entrepreneurs as a moderator variable between the antecedents and the entrepreneurial orientation construct. As a result, three main areas of research were identified. The first area deals with determining which dimensions are underpinning the entrepreneurial orientation construct, …
Configuration Of Market Oriented Culture, Organizational Structure And Business Strategy Types And Their Performance Implications In Service Organizations, Omer Gokus
Theses and Dissertations in Business Administration
Understanding how organizations in service sectors create and sustain a competitive advantage in today's highly dynamic environment is of interest to both researchers and managers. It has been suggested that competitive advantages are achieved either by placing a renewed emphasis on delivering superior quality services to customers or by seeking efficiency through standardized practices aiming at the lowest overall cost for superior performance. This dissertation investigates how these strategies are implemented to produce enhanced organizational performance by utilizing both market oriented culture and organizational structure simultaneously. The model and the hypotheses are tested with data collected from 151 service businesses. …
Effect Of Household Structure On Family-Friendly Benefit Utilization: Implications For Organizational Attraction And Workplace Withdrawal Behaviors Of Federal Government Employees, Sharyn J. Aufenanger
Effect Of Household Structure On Family-Friendly Benefit Utilization: Implications For Organizational Attraction And Workplace Withdrawal Behaviors Of Federal Government Employees, Sharyn J. Aufenanger
Psychology Theses & Dissertations
This study examined the effect of household structure on utilization of family-friendly benefits in organizations, as well as the impact that family-friendly benefit utilization has on organizational attraction and workplace withdrawal behaviors among Federal government employees with children. Results showed that alternative work arrangements (e.g., compressed and flexible schedules) were popular among all employees who have children. Family-friendly benefit utilization rates were highest among single parent employees and lowest among traditional family employees. Single parent employees were more likely to use flexible schedules, part-time, compressed schedules, telework, and sick and annual leave. Dual income employees were more likely to use …
Risk Propensity And Knowledge Sharing Intentions Of Individuals In A Downsized Organization, Ward G. Willis
Risk Propensity And Knowledge Sharing Intentions Of Individuals In A Downsized Organization, Ward G. Willis
Theses and Dissertations
Downsizing can be a traumatic event for any organization. Using Affective Events Theory (AET), this study examined how the emotional reactions of employees to downsizing can impact organizational outcomes. It concludes that the use of downsizing activities decreases organizational commitment while increasing perceived psychological contract violation. Further, it shows that these constructs have a respective positive and negative relationship with knowledge sharing behavior. It also concludes that these relationships hold true not only for individuals most vulnerable to downsizing, but also for those who the organization would consider immune to such actions. These results suggest that organizational downsizing activities not …
Project Manager Personality As A Factor For Success, John D. Bedingfield
Project Manager Personality As A Factor For Success, John D. Bedingfield
Theses and Dissertations
Much has been written regarding project success, and one of the factors contributing to project success is the role of the project manager. Furthermore, project success can be enhanced by selecting the best project manager, and by assigning project managers whose attributes best align with project type. We investigated the role of the project manager's personality on project success using the "Big Five" personality model. We surveyed United States Department of Defense project managers to determine specific "Big Five" personality traits which were more likely to positively predict project manager success. The findings indicate conscientiousness and openness to experience were …
Establishing The Human Firewall: Reducing An Individual's Vulnerability To Social Engineering Attacks, Jamison W. Scheeres
Establishing The Human Firewall: Reducing An Individual's Vulnerability To Social Engineering Attacks, Jamison W. Scheeres
Theses and Dissertations
Hackers frequently use social engineering attacks to gain a foothold into a target network. This type of attack is a tremendous challenge to defend against, as the weakness lies in the human users, not in the technology. Thus far, methods for dealing with this threat have included establishing better security policies and educating users on the threat that exists. Existing techniques aren’t working as evidenced by the fact that auditing agencies consider it a given that will be able to gain access via social engineering. The purpose of this research is to propose a better method of reducing an individual’s …
How A Multidimensional View Of Perceived Organizational Support Impacts Self-Efficacy And Task Understanding During Training For Boundary Spanning Tasks, R. Scott Wallace
How A Multidimensional View Of Perceived Organizational Support Impacts Self-Efficacy And Task Understanding During Training For Boundary Spanning Tasks, R. Scott Wallace
Theses and Dissertations
Perceived organizational support (POS), defined as how much employees feel the organization they work for cares for them and assists them in their needs, has been traditionally characterized in a single dimension. This study examines the implications of a multidimensional view of POS. POS was separated into three different dimensions based on the organizational level from which support can be viewed to originate: corporate headquarters, the home office, or the training environment. These dimensions of POS were tested to discover their effect on the self-efficacy and task understanding of individuals training for boundary-spanning tasks. These tasks are those that place …
Organizational Conflict Within The Department Of Homeland Security, M. Katherine Manderson
Organizational Conflict Within The Department Of Homeland Security, M. Katherine Manderson
Electronic Theses and Dissertations
This thesis seeks to explain why the Department of Homeland Security had difficulty fulfilling its roles when it was formed, specifically its role as grant administrator. Role theory surmises that conflict arises from unclear expectations, conflicting expectations, and too many roles. This study utilized various public testimonies, legislation, and other government documents to examine how the missions of the twenty-two agencies that were merged together to make up DHS changed. Even though DHS has changed continually over the five years since its existence most employees seem to be clear on the mission of the organization in which they work. However, …
Building Bridges: Creating A Mentoring Program Focused On Training And Retaining New Employees At General Mills’ Customer Service Center, Jennifer Lynn Flood
Building Bridges: Creating A Mentoring Program Focused On Training And Retaining New Employees At General Mills’ Customer Service Center, Jennifer Lynn Flood
Julie Belle White-Newman Award for Outstanding Research
Mentoring nurtures growth, encourages learning, and brings people together. In my Leadership Action Project that follows, I relate my personal and research purposes for pursuing a study of mentoring. Through a review of current mentoring literature, conducting appreciative inquiry interviews, and creating a mentoring advisory committee, I have increased knowledge and organizational support to implement a mentoring program at General Mills‟ Customer Service Center. Upon the conclusion of my research I answered the question, “What are the qualities of a successful mentoring program for new employees at the General Mills Customer Service Center?” I addressed issues of validity by employing …
Organizational Justice Perceptions In Virginia High Schools: A Study Of Its Relationship To School Climate And Faculty Trust, Stephanie L. Guy
Organizational Justice Perceptions In Virginia High Schools: A Study Of Its Relationship To School Climate And Faculty Trust, Stephanie L. Guy
Dissertations, Theses, and Masters Projects
In the private sector, organizational justice has consistently demonstrated a strong correlation with trust in management, employee commitment, and performance. The purpose of this study was to investigate whether organizational justice had a similar relationship with social processes in the educational arena. This study examined the relationship between organizational justice and school climate and it sought to replicate earlier findings of a significant link between perceptions of justice and faculty trust. The Organizational Justice Scale (OJS), School Climate Index (SCI), and Omnibus T-Scale were used to survey 988 licensed, professional staff members in 30 public high schools in Virginia.;A significant …
Cheating With Honor, Christian A. Pfeiffer
Cheating With Honor, Christian A. Pfeiffer
Business and Economics Honors Papers
The intent of this paper is to understand what leads a student to cheat within the context of a small (enrollment below 2,000 students) liberal arts college. The development of a model will examine cheating from three categories highlighted in the literature: demographics, college culture, and the perception of cheating. Demographics capture relevant personal attributes of a student such as gender, GPA, and major. Cultural variables include variables for the presence of an honor code and participation in a sport or social organization, which provide that student with a unique cultural experience. Perception variables deal with the perceptions the students …