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An Empirical Investigation Into The Relationships Between Emotional Intelligence, Use Of Knowledge Transfer Methods, And Project Performance, Brent Michael Decker Oct 2006

An Empirical Investigation Into The Relationships Between Emotional Intelligence, Use Of Knowledge Transfer Methods, And Project Performance, Brent Michael Decker

Engineering Management & Systems Engineering Theses & Dissertations

Increasingly, the use of project teams is becoming commonplace within organizations as the primary means to accomplish complex tasks. While the literature has long acknowledged that the knowledge transfer process is a key component in achieving organizational success and ultimately sustaining a competitive advantage, very little has been written that specifically examines the knowledge transfer process at the project team level. In an attempt to increase the understanding of knowledge transfer processes at the project team level, the effect that a relatively new construct, termed emotional intelligence, has on the use of knowledge transfer methods is examined. The relationships between …


Investigating Barriers To Knowledge Management: A Case Study Of The Air Force Center Of Excellence For Knowledge Management, Edgar L. Myers Iv Sep 2006

Investigating Barriers To Knowledge Management: A Case Study Of The Air Force Center Of Excellence For Knowledge Management, Edgar L. Myers Iv

Theses and Dissertations

Knowledge is becoming recognized as an organization's most valuable and powerful resource. As a resource, knowledge is used to improve an organization's efficiency and effectiveness, to create innovative solutions, and to enhance decision making capabilities. Being such an important resource, it stands to reason that an organization's knowledge resources must be effectively managed. However, while an organization attempts to manage its knowledge, its efforts are constrained by a variety of influences acting as barriers. Using Holsapple and Joshi's (2000) "influences on the management of knowledge" framework, the purpose of this research is to identify those barriers which are acting as …


Dynamic Measuring Tools For Online Discourse, Jeffrey S. Saltz Jan 2006

Dynamic Measuring Tools For Online Discourse, Jeffrey S. Saltz

Dissertations

When evaluating participation within an Asynchronous Learning Network (ALN), current best practices include counting messages and reviewing participant surveys. To understand the impact of more advanced dynamic measurement tools for use within an ALN, a web-based tool, known as iPET (the integrated Participation Evaluation Tool), was created. iPET, which leverages Social Network Analysis and Information Visualization techniques, was then evaluated via an empirical study. This research demonstrates that using a tool such as iPET increases participation within an ALN without increasing facilitator workload. Due to the fact that active online discussion is a key factor in the success of an …


Strategies For Designing And Implementing Knowledge Management Systems: An Interpretive Case Study Of Two Western Australian House-Building Firms, Geoffrey David Wilson Jan 2006

Strategies For Designing And Implementing Knowledge Management Systems: An Interpretive Case Study Of Two Western Australian House-Building Firms, Geoffrey David Wilson

Theses: Doctorates and Masters

Knowledge management is a relatively new concept that has received substantial attention in the academic and industry literature particularly in the information systems field. Proponents of knowledge management argue that it has been driven by the desire of organisations for greater innovation, cost reduction and process improvements (Wilson. Jackson & Smith 2003). Little research, though, has been conducted from a knowledge management perspective into how Western Australian house-building enterprises develop and implement information systems. The WA house-building industry forms part of the wider building and construction community. Most construction firms are small to-medium-sized enterprises that differ from large organisations in …


Transformation Theory And E-Commerce Adoption, Mark P. Brogan Jan 2006

Transformation Theory And E-Commerce Adoption, Mark P. Brogan

Theses: Doctorates and Masters

This thesis investigates business transformation on the Internet; particularly the nature and significance of Cyber transformation theory and the Marketspace Model as a framework for E-commerce adoption. E-commerce can raise a firm's productivity, transform customer relationships and open up new markets. The extent to which nations become adopters of E-commerce is set to become a source of comparative national competitive advantage (or disadvantage) in the twenty first century.