Business Commons^™

Predictors Of Email Response: Determinants Of The Intention Of Not Following Security Recommendations, Miguel Angel Toro-Jarrin

Engineering Management & Systems Engineering Theses & Dissertations

Organizations and government leaders are concerned about cyber incidents. For some time, researchers have studied what motivates people to act in ways that put the confidentiality, integrity, and availability of information in organizations at risk. Still, several areas remained unexplored, including the role of employees’ evaluation of the organizational systems and the role of value orientation at work as precursors of secure and insecure actions in relation to information technologies (information security [IS] action). The objective of this research project was to examine how the evaluations of formal and informal security norms are associated with the intention to follow them …

Cybersecurity Risk Assessment Using Graph Theoretical Anomaly Detection And Machine Learning, Goksel Kucukkaya

Engineering Management & Systems Engineering Theses & Dissertations

The cyber domain is a great business enabler providing many types of enterprises new opportunities such as scaling up services, obtaining customer insights, identifying end-user profiles, sharing data, and expanding to new communities. However, the cyber domain also comes with its own set of risks. Cybersecurity risk assessment helps enterprises explore these new opportunities and, at the same time, proportionately manage the risks by establishing cyber situational awareness and identifying potential consequences. Anomaly detection is a mechanism to enable situational awareness in the cyber domain. However, anomaly detection also requires one of the most extensive sets of data and features …

Cyber-Assets At Risk (Car): Monetary Impact Of Personally Identifiable Information Data Breaches On Companies, Omer Ilker Poyraz

Engineering Management & Systems Engineering Theses & Dissertations

Cyber-systems provide convenience, ubiquity, economic advantage, and higher efficiency to both individuals and organizations. However, vulnerabilities of the cyber domain also offer malicious actors with the opportunities to compromise the most sensitive information. Recent cybersecurity incidents show that a group of hackers can cause a massive data breach, resulting in companies losing competitive advantage, reputation, and money. Governments have since taken some actions in protecting individuals and companies from such crime by authorizing federal agencies and developing regulations. To protect the public from losing their most sensitive records, governments have also been compelling companies to follow cybersecurity regulations. If companies …

The Accumulation Of It Capability And Its Long-Term Effect On Financial Performance, Jin Ho Kim

Theses and Dissertations in Business Administration

Many scholars have been studying information technology (IT) capability and its impact on business performance. However, it has been debated whether the IT capability influences firm performance because prior literature shows mixed results. To understand this phenomenon, I performed two studies in this research, placed in two parts. First, by deploying the new concept of accumulation of IT capability, I attempted to reinvestigate the relationship between IT capability and business performance. Next, I examined what factors influence the accumulation of IT capability. In the first part, I suggested two novel constructs that measure the extent of the accumulation of IT …

Success Factors Impacting Artificial Intelligence Adoption --- Perspective From The Telecom Industry In China, Hong Chen

Theses and Dissertations in Business Administration

As the core driving force of the new round of informatization development and the industrial revolution, the disruptive achievements of artificial intelligence (AI) are rapidly and comprehensively infiltrating into various fields of human activities. Although technologies and applications of AI have been widely studied, and factors that affect AI adoption are identified in existing literature, the impact of success factors on AI adoption remains unknown. Accordingly, the main study of this paper proposes a framework to explore the effects of success factors on AI adoption by integrating the technology, organization, and environment (TOE) framework and diffusion of innovation (DOI) theory. …

Security Risk Tolerance In Mobile Payment: A Trade-Off Framework, Yong Chen

Information Technology & Decision Sciences Theses & Dissertations

Security is identified as a major barrier for consumers in adopting mobile payment. Although existing literature has incorporated security into the Technology Acceptance Model (TAM), the Unified Theory of Acceptance, and the Use of Technology (UTAUT) and it has investigated the way in which security affects consumers’ acceptance of mobile payment, security is a factor only in diverse research models. Studies of mobile payment that focus on security are not available. Additionally, previous studies of mobile payment are based on Direct Carrier Billing- (DCB)-based mobile payment or Near Field Communication- (NFC)-based mobile payment. The results regarding security might not be …

Effectiveness Of Social Media Analytics On Detecting Service Quality Metrics In The U.S. Airline Industry, Xin Tian

Information Technology & Decision Sciences Theses & Dissertations

During the past few decades, social media has provided a number of online tools that allow people to discuss anything freely, with an increase in mobile connectivity. More and more consumers are sharing their opinions online with others. Electronic Word of Mouth (eWOM) is the virtual communication in use; it plays an important role in customers’ buying decisions. Customers can choose to complain or to compliment services or products on their social media platforms, rather than to complete the survey offered by the providers of those services. Compared with the traditional survey, or with the air travel customer report published …

Human-Intelligence And Machine-Intelligence Decision Governance Formal Ontology, Faisal Mahmud

Engineering Management & Systems Engineering Theses & Dissertations

Since the beginning of the human race, decision making and rational thinking played a pivotal role for mankind to either exist and succeed or fail and become extinct. Self-awareness, cognitive thinking, creativity, and emotional magnitude allowed us to advance civilization and to take further steps toward achieving previously unreachable goals. From the invention of wheels to rockets and telegraph to satellite, all technological ventures went through many upgrades and updates. Recently, increasing computer CPU power and memory capacity contributed to smarter and faster computing appliances that, in turn, have accelerated the integration into and use of artificial intelligence (AI) in …

Role Of Requirements Engineering In Software Project’S Success, Sujatha Alla

Engineering Management & Systems Engineering Theses & Dissertations

Despite considerable time and resources spent on the initiation phase of software projects, discrepancies often exist between formal project documentation, customer requirements, and final project specifications. Such discrepancies in the requirements management process can have a very negative impact on final project outcomes. A Business Requirements Document (BRD) constitutes the formal software requirements documentation, which typically includes stakeholders’ needs and expectations and project scope while providing a clear project roadmap and project plan. According to IEEE standards, a BRD should be a structured document that includes specific elements such as functional and technical requirements while incorporating certain traits such as …

Simulation Modeling And Analysis Of Customs-Regulated Container Terminal Operations With Multimodal Transportation, Mariam A. Kotachi

Engineering Management & Systems Engineering Theses & Dissertations

World trade has been increasing dramatically in the past two decades and, as a result, container exchange has grown significantly. Consequently and to meet this increase, several container terminals are expanding and many new ones are being established. A port with one or more container terminals is considered a complex system in which many entities interact to accomplish seamless handling of containers inbound and outbound. The level of complexity is drastically heightened for container terminals containing multimodal transportation systems as they typically involve ships, rail, and trucks arriving to one or more terminals delivering containers of different sizes to several …

Assessing The Impact Of Electronic Health Record Systems Implementation On Hospital Patient Perceptions Of Care, Katherine Sofia Palacio Salgar

Engineering Management & Systems Engineering Theses & Dissertations

The delivery of health care services has been impacted by advances in Knowledge Management Information Systems (KMIS) and Information Technology (IT). The literature reveals that Electronic Health Records Systems (EHRs) are a comprehensive KMIS. There is a wide recognition in the body of knowledge that demonstrates the potential of EHRs to transform all aspects of health care services and, in consequence, the performance of Health Care Delivery Organizations (HCDO). Authors of published research also agree that there is a need for more empirical contributions that demonstrate the impact of EHRs upon HCDO. It is argued that in most cases, studies …

The Factors Behind A Successful Implementation Of Electronic Health Records Systems, Anjee Gorkhali

Engineering Management & Systems Engineering Theses & Dissertations

This research explores the role that budget for Information System (IS) and technical expertise of healthcare service provider staff play on the successful leap from a partial to exhaustive implementation of Electronic Health Records (EHR) Systems. Technical expertise in Information Systems might not be easily measurable directly, but there are a number of indicators that could be used as a proxy, such as: Information System (IS) Department Budget, number of IS staff and the extent of technical trainings provided by the IS department to the clinical staff. This research study hypothesizes that quality technical trainings conducted by an IS department …

How To Improve Project Management For Agile Federation Development, Priyanka Kotikalpudi

Engineering Management & Systems Engineering Theses & Dissertations

Developing a simulation federation out of a variety of heterogeneous simulation solutions is a complex task requiring very effective project management support in order to accomplish the common objectives and goals of this M&S federation. This thesis study conducts a detailed survey of available literature to identify the project management methods that can be extended to be applied to manage the development of simulation systems. The literature review led to the following two main results: (a) in general, there is insufficient literature dealing with M&S challenges for project management, (b) in particular, the two challenges of often changing requirements leading …

Engineering Management Framework In Support Of Modeling & Simulation Application For Domain Specific Procurement, Thomas Guy Litwin

Engineering Management & Systems Engineering Theses & Dissertations

A strategic process is desirable for project-based organizations in order for them to be efficient and effective when developing Modeling & Simulation (M&S) systems. This thesis proposes an overarching process that combines traditional M&S and Engineering Management methodologies in a new framework to support M&S organizations during the procurement process.

This thesis proposes both a Strategic Project Management Process (SPMP) and a systems engineering process for M&S federation development projects. The systems engineering process utilizes the artifacts of Model Driven Architecture (MDA) to support building M&S federations driven by operational requirements. Detailed research of this systems engineering process revealed a …

An Exploratory Study Of Iso 9001:2000 Quality Management Systems Using The Iso/Iec 15504 Architecture, Paul Richard Shimp

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this paper is to provide an exploratory study on the implementation and issues regarding Quality Management Systems as defined by ISO 9001 :2000 using the architecture of ISO/IEC 15504. The recently published ISO/IEC 15504 series of standards provides a framework to assess processes and determine levels of capability. With the use of this framework, the study will focus on the assessment and identification of problem areas requiring focus for continual improvement within an ISO 9001 :2000 quality management system.

The structure of this paper is as follows: Section 1 provides a background discussion of ISO 9001 :2000. …

A Dyadic Composition To Foster Virtual Team Effectiveness: An Experimental Study, Gamze Karayaz

Engineering Management & Systems Engineering Theses & Dissertations

The importance of effectiveness for virtual teamwork continues to gain momentum as technology and globalization of work accelerate. The implementation of virtual teams provides one approach to enhance competitiveness, overcoming the disadvantages of space and time differences through collaborative technologies. The influence of structure to virtual team performance has not been clearly established in the literature. The purpose of this research study was to investigate the effectiveness of a dyad structured approach for virtual teams using a quasi-experimental research design.

This research investigated four questions related to the influence of structure on virtual team effectiveness related to task performance, communication …

The Development Of An Enterprise Supply Chain Model For Naval Warship Construction, Rex A. Wallen

Computational Modeling & Simulation Engineering Theses & Dissertations

The utilization of computer simulation in the shipbuilding industry is not a new concept and many shipyards in the US and around the world are using simulation tools in a variety of ways with various levels of success. In other industries, computer simulation has proven itself as a powerful tool for reducing non-value added activities and promises to become more prominent in its use as a resource management tool. Its use in the manufacturing of outfitting components in the construction of Naval warships has had limited success due mainly to the inherent nature of ship construction, especially shipyards engaged in …

An Examination Of A Multidimensional Model Of Customer Satisfaction With Internet Purchasing, Kathleen Vanscoyoc

Theses and Dissertations in Business Administration

The World Wide Web and Internet have transformed the competitive business environment and altered the customer-firm relationship by creating a new retailing format and service enterprise. It is rapidly growing as a competitive distribution medium in which customer satisfaction will be a major success factor in the development and maintenance of this new retailing format. Despite its growing importance as a new shopping medium, little empirical research has been conducted that examines the relationship between Internet shopping, customer satisfaction, company image, and future online purchasing. Research is needed to develop theoretical models that will systematically explain and predict behavior related …

Computer Use In The Scientific Office, Douglas L. Miller

Psychology Theses & Dissertations

Over the past two decades computers in research and development organizations have become a complex and integral part of the work process. Yet to date only a handful of systematic investigations have addressed issues involving scientists' or other professionals' use of computers, and very little is known about factors influencing use (Bikson and Gutek, 1983; Blacker and Brown, 1986; Collopy, 1988; Gasser, 1986; Helander, 1985; Nickolson, 1985; Pope, 1985). As a result, this research was designed to address four objectives. The first was to develop and evaluate a descriptive model of variables influencing scientists' computer use. The second objective was …