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Attitudes Toward Consumer-Customized High-Tech Products: The Role Of Perceived Usefulness, Perceived Ease Of Use, Technology Readiness, And Customer Customization Sensitivity, Margarita B. Guilabert

Marketing Dissertations

Theoretical research on mass customization of consumer products/services has emphasized the importance of consumers embracing customized products as a prerequisite for this strategy to be successful. It seems obvious that if final consumers are not interested in customization there is no need to pursue customization strategies. Although an important body of literature on mass customization has recently emerged, there is a need to know more about customization from the consumer’s point of view. In that sense, this research examines consumers’ attitudes toward customized products/services in the context of high technology. Focusing on high-tech products that can be customized by consumers, …