Business Commons^™

An Assessment Of The Decision-Making Units' Efficiency In Service Systems, Maoloud Yakhlif Dabab

Dissertations and Theses

Most tools and models of performance and quality of service management are generic and do not solve complex technical systems. The critical components of the system need such tools to assess their efficiency to make a better decision about them. One of the primary objectives in the service systems is to improve the ability of efficiency, effectiveness, and sustainability of critical assets. One of the challenges with improving critical assets is the amount of major capital spending needed to upgrade a technology infrastructure with a high obsolescence rate. This along with usage and reliability issues, makes evaluating mobile cells to …

The Effect Of Behavioral Traits And Background On Engineering Students’ Decision-Making Process Compared To Business Students, Joe Scott

Williams Honors College, Honors Research Projects

This paper looks to narrow down the reasons that students undertake new credentials, specifically in sales fields. With a focus on character traits and upbringing, the goal is to ensure that there is a better understanding of the reasons that people undertake these credentials. The different benefits of credentials will be analyzed to determine the most influential reason that people would be willing to move forward. The combination of these factors will be used to provide recommendations of the best way to reach and influence the decision of the engineering students.

Diversity Team Building: Impact On Virtual Team Performance, Nina C. Magpili-Smith

Engineering Management & Systems Engineering Theses & Dissertations

Although organizations have addressed diversity issues at the organizational-level with resulting positive employee outcomes, lack of scholarly attention to team-level interventions remain. Team-level interventions would benefit organizations more directly as they address issues directly related to task accomplishment. Since diversity may lead to negative performance results for teams, a team building intervention based on the latest empirical research was developed and tested to address the potential performance losses associated to diversity in decision-making teams. The team building intervention provides six crucial elements, namely (1) direct experience of how deep-level team diversity affect team dynamics, (2) diversity education, (3) cultivation of …

A Framework To Simplify The Choice Of Alternative Analysis And Selection Methods, James Paul Lewis Holzgrefe

Engineering Management & Systems Engineering Theses & Dissertations

This dissertation contributes a framework for analysts and engineering managers to investigate and choose alternative analysis and selection methods based upon their problem and its context. It began as an investigation into the alternative analysis and selection methods used in military planning. The existing military methods were inconsistent, violated the decision science body of knowledge, and provided no guidance to the practitioner on matching methods to problems. These challenges made it necessary to conduct this investigation.

This research used a three-phase mixed methods approach. The first phase applied the general inductive method to the decision making body of knowledge to …

Pragmatic Divestment Of Kc-135 Navigators In The Special Operations Air Refueling Mission, Andrew P. Nation

Theses and Dissertations

In the late 1990s, the Air Force eliminated over 200 KC-135 navigators, leaving 50 remaining for the aircraft's most complex Special Operations Air Refueling (SOAR) mission. As the Air Force unveils the KC-46 Pegasus, this mission will continue but without a position for the navigator. Instead, navigators will undergo divestment as the SOAR mission transfers to the KC-46. Current plans indicate navigators will not only remain as the KC-46 arrives, but inbound navigators will continue arriving until 2018. This thesis applies the Delphi method, a process eliciting analysis anonymously from a panel of experts, in order to examine the elements …

Value-Driven Enterprise Architecture Score: Evaluation Applied To Joint Force Protection Future State Design, Larry D. Cotton, Gary A. Haase

Theses and Dissertations

This research presents a methodology to evaluate the quality of a system's architecture using principles drawn from Value-Focused Thinking (VFT) and resulting in a Value-Driven Enterprise Architecture Score (VDEA-Score). This is an overall numerical architecture quality score useful to a system's management team to identify the advantages and disadvantages of a system design and associated architecture documentation or to track its quality across discrete evaluation epochs. This effort determined which aspects of the architecture are most valuable to the stakeholder in the areas of (1) the system effectiveness values (quality of the instantiated system being represented and its ability to …

Radical Impact Of Change In Actions And Confidence Index On Reverse Decision Making An Application Based Study, Swatee Trimbak Paithankar

Engineering Management & Systems Engineering Theses & Dissertations

While making decisions under uncertainty, people are often unaware of the logical approach to form the decision process. It is assumed that collecting details, analyzing and evaluating data is enough to make 'proper' decisions. However, past research in the decision making arena has significantly validated that there exists a class of decision problems which is complex, ill-structured and not defined to the level where decision makers can draw logical conclusions based on existing traditional decision approaches. RDM (reverse decision making), one of the novel approaches of decision making under conditions of uncertainty, has shown potential towards addressing some of these …

Assessing The Usefulness Of The Decision Framework For Identifying And Selecting Knowledge Management Projects, Kevin G. Budai

Theses and Dissertations

Knowledge management (KM) is becoming recognized as a valuable tool for the Department of Defense (DoD) in its effort to maintain a competitive, strategic advantage against its enemies in a new threat environment. Decision superiority is the ultimate end result and is only possible through the effective and efficient use of its chief key resource--knowledge. As the Air Force seeks to transform the way it does business the concept of knowledge management has made its way to the forefront of both the Air Force's Information Strategy and Information Resource Flight Plan. This research assesses the usefulness of a knowledge management …

Decision Analysis With Value Focused Thinking As A Methodology To Assess Air Force Officer Retention Alternatives, Sang-Ho Moon

Theses and Dissertations

Many countries realize the importance of the retention of qualified military personnel, and have tried to solve this problem using various methods. Nevertheless, the effects of those methods have not been determined or proven yet. The military retention problem is closely related to each individual's separation decision from the military. The characteristics of this decision are multi-objective and highly subjective. Accordingly, the effectiveness of various methods is heavily dependant on the value set of each individual. Decision Analysis (DA) using Value Focused Thinking (VFT) can be an excellent process to deal with this decision. Also, the data can reflect the …