Business Commons^™

Human Psychology Factors Influencing Agile Team Autonomy In Post-Pandemic Remote Software Organizations, Ravikiran Kalluri

Engineering Management & Systems Engineering Theses & Dissertations

Agile project management methods are gaining in popularity in the software industry as software development teams are being asked to be adaptive to market needs and resilient to change and uncertainty. With increasing market uncertainty, global competition, and time-to-market pressure, it is becoming a challenge to develop an innovative product and deliver it on-time without the opportunity that comes from team autonomy to experiment and learn from failures in a remote workplace. To resolve this challenge, it is critical to understand the myriad human psychological factors in play that influence Agile team autonomy in a remote work environment.

The role …

Predictors Of Email Response: Determinants Of The Intention Of Not Following Security Recommendations, Miguel Angel Toro-Jarrin

Engineering Management & Systems Engineering Theses & Dissertations

Organizations and government leaders are concerned about cyber incidents. For some time, researchers have studied what motivates people to act in ways that put the confidentiality, integrity, and availability of information in organizations at risk. Still, several areas remained unexplored, including the role of employees’ evaluation of the organizational systems and the role of value orientation at work as precursors of secure and insecure actions in relation to information technologies (information security [IS] action). The objective of this research project was to examine how the evaluations of formal and informal security norms are associated with the intention to follow them …

Complex System Governance Leadership, David C. Walters

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research was to develop a systems theory-based framework for leadership in governance of complex systems. Recognizing complexity and uncertainty as norms for the environments in which organizations exist encouraged researchers to suggest complexity theory, complex systems, and complex adaptive systems as appropriate for addressing these conditions. Complex System Governance (CSG), based in systems theory, management cybernetics, and governance, endeavors to provide for the design, execution and evolution of functions that provide control, communication, coordination, and integration at the metasystem level to support operations and continued system existence (viability). From a management cybernetics perspective, CSG leadership has …

Pedestrian Evacuation: Vulnerable Group Member Influence On The Group Leaders’ Decision-Making And The Impact On Evacuation Time, Terra Lynne Elzie

Computational Modeling & Simulation Engineering Theses & Dissertations

As pedestrian evacuations of buildings, outdoor venues, and special events occur, dynamic interactions between pedestrians and vehicles during egress are possible. To model pedestrian and vehicle evacuations, simulation models have evolved to incorporate more realistic crowd characteristics and behaviors to provide improved results. Past studies using modeling and simulation, specifically agent-based modeling, have explored pedestrian behaviors such as decision-making, navigation within a virtual environment, group formations, intra-group interactions, inter-group dynamics, crowd behaviors such as queuing and herding, and pedestrianvehicle interactions. These studies have led to relevant insights helpful to improving the accuracy of evacuation times for normal and emergency egress …

Lean Application: An Assessment Of 5s On Employee Attitudes And Productivity, Nickolaos Dimitrios Karvounis

STEMPS Theses & Dissertations

This study examines the effect of the implementation of 5S on employee attitudes and productivity in an Asian based facility of a global manufacturing company. Utilizing an assessment of the 5S implementation in various areas of the facility and organizational performance data for each of those areas, a non-experimental, causal comparative approach is used to analyze the impact. The study concluded that statistically significant improvements from the implementation of 5S were found both in quality and product cost for this facility; however, the study also found statistical significance where the implementation of 5S led to a decrease in performance and …

Cybersecurity Risk Assessment Using Graph Theoretical Anomaly Detection And Machine Learning, Goksel Kucukkaya

Engineering Management & Systems Engineering Theses & Dissertations

The cyber domain is a great business enabler providing many types of enterprises new opportunities such as scaling up services, obtaining customer insights, identifying end-user profiles, sharing data, and expanding to new communities. However, the cyber domain also comes with its own set of risks. Cybersecurity risk assessment helps enterprises explore these new opportunities and, at the same time, proportionately manage the risks by establishing cyber situational awareness and identifying potential consequences. Anomaly detection is a mechanism to enable situational awareness in the cyber domain. However, anomaly detection also requires one of the most extensive sets of data and features …

An Investigation On The Effectiveness Of A Problem Structuring Method In A Group Decision-Making Process, Ying Thaviphoke

Engineering Management & Systems Engineering Theses & Dissertations

There is no shortage of methods to address messy problems. A messy problem is a system of problems with multiple stakeholders who may hold different views of what is feasible or desirable. Decision-makers in a messy problem are prone to committing an error – especially the Type III error. One of the ways to mitigate the chance of committing the error in a messy problem is to reach a group consensus. Problem Structuring Methods (PSM) are the collections of participatory modeling methods that aim to tackle a messy problem. Despite the positive reports, literature indicates some challenges and criticisms of …

A Framework For Adaptive Capacity In Complex Systems, Abdulrahman Alfaqiri

Engineering Management & Systems Engineering Theses & Dissertations

Complex systems are characterized by their high level of inter-connectivity, ambiguity, and emergence. Therefore, a failure in one element of a system (e.g. cyber layer) due to external or internal disturbances can lead to a cascade effect that may influence all elements of the system. Consequently, the complex system will not be able to perform its functional performance. Threats related to complex systems are very dynamic, fast, complex and damage can be severe. Thus, to respond to the dynamic and unpredictable nature of these threats, complex systems need to be highly adaptive to survive and thrive in the face of …

A Quest To Identify The Emerging Leadership Skills In Vuca World And Investigation Of Their Applications In Various Organizational Levels And Security Environments, Ali Can Kucukozyigit

Engineering Management & Systems Engineering Theses & Dissertations

The theoretical framework of this research is based on “skills approach” that emphasizes the leader’s capabilities (skills, knowledge, and capabilities) that can be learned, taught, and fostered. VUCA (Volatile, Uncertain, Complex and Ambiguous) environment is chosen as the focal point of this research as the leadership skills are extracted from studies referring to such environment. Although the acronym is dominantly used in management and business domains, the military also uses it to describe the complex operational environments like in Iraq and Afghanistan. The identification of individual leadership skills and delivering the right skill, at the right time, to the right …

Cyber-Assets At Risk (Car): Monetary Impact Of Personally Identifiable Information Data Breaches On Companies, Omer Ilker Poyraz

Engineering Management & Systems Engineering Theses & Dissertations

Cyber-systems provide convenience, ubiquity, economic advantage, and higher efficiency to both individuals and organizations. However, vulnerabilities of the cyber domain also offer malicious actors with the opportunities to compromise the most sensitive information. Recent cybersecurity incidents show that a group of hackers can cause a massive data breach, resulting in companies losing competitive advantage, reputation, and money. Governments have since taken some actions in protecting individuals and companies from such crime by authorizing federal agencies and developing regulations. To protect the public from losing their most sensitive records, governments have also been compelling companies to follow cybersecurity regulations. If companies …

Application Of Theory Of Constraints (Toc) In Managing Project Information Constraints, Ferdinand Z. Prantl

Engineering Management & Systems Engineering Projects for D. Eng. Degree

The scope of this doctoral project is the non-traditional application of Drum-Buffer-Rope (DBR) from the area of Theory of Constraints (ToC) in mitigating disruption in distribution facilities during phased upgrades caused by information constraint. The relevance of this project is that industrial equipment upgrades pose a significant risk of disrupting the operation of automated distribution facilities. It is partly due to a very high expected availability rate, as well as tight coupling with other upstream and downstream elements of the larger supply chain network. As a consequence of disruption in this scenario, losses incurred not only within the facility being …

Engineering Management Competencies: A Framework For Present And Future Engineering Environments, Christopher Vaughn Barrett

Engineering Management & Systems Engineering Theses & Dissertations

Managing and directing engineering requires engineering management competencies. Although perspectives may differ concerning competencies for engineering management, identifying competencies can direct and improve management. The purpose of this research is to develop a framework of competencies for engineering managers using an inductive research design. Development of this engineering management competency framework involves an exploration of three primary research questions. The first question is ‘What are the current competencies for engineering managers?’ The response to this question provides a basis for the current state of competencies for engineering managers. The second research question, ‘What are future engineering management competencies based on …

Dod Mission Engineering And Integration Explorative-Exploitative Architecture For Technology Innovation, Jose L. Bricio-Neto

Engineering Management & Systems Engineering Theses & Dissertations

The ability of U.S. Department of Defense to achieve timely innovation in support of U.S. National Defense and Military Strategies continues to increase in significance. The growing challenges in U.S. Department of Defense (DoD) technological innovation in a context of global security and rapid pace of global competitiveness continue to reveal many shortcomings in current weapon systems development and acquisition practice. As the pace of technological innovation is accelerating, the DoD faces the challenge that the same disruptive technological advances are also being made available to or developed by its adversaries. Based on literature review, no innovation system theory exists …

Identifying And Quantifying Personnel Skills Gaps, Martin Joseph Mckenney

Engineering Management & Systems Engineering Theses & Dissertations

One of the issues organizations face is identifying the required skills needed for a position and then evaluating whether their personnel have these skills or if there is a “skills gap”. The skills gap is the distance between the position requirements and the skills currently possessed by the worker in that position. While multiple models have been created over the years to address facets of the problem, none of them provide a comprehensive framework to clearly identify the required skills and worker qualifications and then evaluate the degree of similarity. A composite skills gap model has been developed using the …

A Comparison Of Multi-Attribute Utility Theory, The Analytic Hierarchy Process, The Analytic Network Process, And New Hybrid Approaches For A Case Study Involving Radon, Jesse Ray Toepfer

Engineering Management & Systems Engineering Theses & Dissertations

This dissertation focuses on the use of three new combinational hybrid approaches to solve a rational decision problem. Even though Multi-Attribute Utility Theory (MAUT) and the Analytic Hierarchy Process (AHP), and the Analytic Network Process (ANP), are all long established theories, their practical applications continue to grow and generate new knowledge. As a case study approach, there exists a knowledge gap concerning the use of these MCDM methods in the area of environmental remediation, and more especially, in situations that involve radioactive materials. From this, and as borne out by the literature review discussed herein, a problem statement is thus …

Knowledge Sharing And Creative Confidence In Promoting Employees’ Creative Behavior, Elnaz Dario

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research is to investigate the influence of knowledge sharing and creative confidence on the relationship between organizations’ creative environment and employees’ creative behavior. This study individually assesses the relationship between factors from heterogeneous survey participant data and compares the result for two groups; engineers and non-engineers. A theoretical framework is adopted to explain how a creative climate stimulates an individual’s creative behavior and how this relationship is moderated and mediated by knowledge sharing and creative confidence. This is a relatively unexplored concept in the current literature. The results demonstrated that knowledge sharing and creative confidence significantly …

Optimization Of Automated Guided Vehicles (Agv) Fleet Size With Incorporation Of Battery Management, Ahmed Hamdy

Engineering Management & Systems Engineering Theses & Dissertations

An important aspect in manufacturing automation is material handling. To facilitate material handling, automated transport systems are implemented and employed. The AGV (automated guided vehicle) has become widely used for internal and external transport of materials. A critical aspect in the use of AGVs is determining the number of vehicles required for the system to meet the material handling requirements.

Several models and simulations have been applied to determine the fleet size. Most of these models and simulations do not incorporate the battery usage of the vehicles and the effect it can have on the throughput and the number of …

A Multi-Level Longitudinal Investigation Of Transformational Leadership Influence On Team Members Development In Engineering Project Teams, Nathapon Siangchokyoo

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of the current study is to contribute to the existing Transformational Leadership literature. Despite the overwhelming support that Transformational Leadership theory has garnered over the recent years, the underlying mechanisms and processes by which these leaders exert influence on their followers have yet to be adequately examined. More importantly, while the majority of advances in leadership research can largely be attributed to traditional areas of management and social sciences, studies of leadership in the context of engineering still remain relatively unexplored. Drawing on previous empirical research as well as the concept of Core Self-Evaluations, this study sets out …

Case Study On The Development Of Engineering Design Modification Projects For U.S. Nuclear Power Plants: A Knowledge Retention Tool In Support Of The Longevity And Resilience Of The Nuclear Power Industry, Pamela M. Torres-Jiménez

Engineering Management & Systems Engineering Theses & Dissertations

The nuclear power industry in the United States (U.S.) has gone through various changes throughout its history. Most recently, plans to grow the industry through the construction of new power plants have ceased. Because of this, the industry is at a period where the longevity and resilience of existing nuclear power plants are vital to its subsistence.

One of the ways existing nuclear power plants can assure longevity and resilience is by performing engineering design modifications efficiently and at a lower cost. Strategic plans, such as the Delivering the Nuclear Promise, can support nuclear utilities to achieve this. Another strategy …

Exploring Critical Success Factors Of Community Development Projects, Kevin Wanjama Muchiri

Engineering Management & Systems Engineering Theses & Dissertations

The utilization of Community Development Projects in developing nations continues to increase in significance. In the wake of the latest Sustainable Development Goals, developing nations are working towards eliminating poverty, promoting sustainable cities and communities, gender equality, and health and well-being. Although Community Development Projects have become prevalent, the challenge has been that some are successful, while others fail. This dissertation investigates what makes Community Development Projects successful.

This dissertation implemented a comprehensive quantitative analysis using data collected from over one hundred community development projects obtained from The World Bank database. These projects took place in developing nations around the …

Human-Intelligence And Machine-Intelligence Decision Governance Formal Ontology, Faisal Mahmud

Engineering Management & Systems Engineering Theses & Dissertations

Since the beginning of the human race, decision making and rational thinking played a pivotal role for mankind to either exist and succeed or fail and become extinct. Self-awareness, cognitive thinking, creativity, and emotional magnitude allowed us to advance civilization and to take further steps toward achieving previously unreachable goals. From the invention of wheels to rockets and telegraph to satellite, all technological ventures went through many upgrades and updates. Recently, increasing computer CPU power and memory capacity contributed to smarter and faster computing appliances that, in turn, have accelerated the integration into and use of artificial intelligence (AI) in …

Diversity Team Building: Impact On Virtual Team Performance, Nina C. Magpili-Smith

Engineering Management & Systems Engineering Theses & Dissertations

Although organizations have addressed diversity issues at the organizational-level with resulting positive employee outcomes, lack of scholarly attention to team-level interventions remain. Team-level interventions would benefit organizations more directly as they address issues directly related to task accomplishment. Since diversity may lead to negative performance results for teams, a team building intervention based on the latest empirical research was developed and tested to address the potential performance losses associated to diversity in decision-making teams. The team building intervention provides six crucial elements, namely (1) direct experience of how deep-level team diversity affect team dynamics, (2) diversity education, (3) cultivation of …

Planning And Team Shared Mental Models As Predictors Of Team Collaborative Processes, Zikai Zhou

Engineering Management & Systems Engineering Theses & Dissertations

This study evaluates the role of team planning and the similarity of team shared mental models (TSMMs) as predictors of two types of collaborative behaviors that are known to contribute to team performance. A computer-based Networked Fire Chief (NFC) simulation task was used as a testing environment for emergent and dynamic situations. The relationships among team planning, similarity of task-focused team shared mental models (TASKTSMMs), similarity of team-focused team shared mental models (TEAMTSMMs), team backup behaviors, and implicit coordination were tested. This study provides evidence for the mediation effect of similarity of TASKTSMMs between team planning and team backup behaviors, …

Role Of Requirements Engineering In Software Project’S Success, Sujatha Alla

Engineering Management & Systems Engineering Theses & Dissertations

Despite considerable time and resources spent on the initiation phase of software projects, discrepancies often exist between formal project documentation, customer requirements, and final project specifications. Such discrepancies in the requirements management process can have a very negative impact on final project outcomes. A Business Requirements Document (BRD) constitutes the formal software requirements documentation, which typically includes stakeholders’ needs and expectations and project scope while providing a clear project roadmap and project plan. According to IEEE standards, a BRD should be a structured document that includes specific elements such as functional and technical requirements while incorporating certain traits such as …

Analysis Of Project Management System Structure Using The Viable System Model (Vsm), Joseph A. Sisti

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research was to explore the applicability of the Viable System Model as a framework for structural analysis of Project Management Systems using a case study approach. The research used a modified Viable System Model based on the work of Stafford Beer (1979) for the analysis of systems (organizations). The specific research questions explored in this research were: (1) How can the Viable System Model (VSM) be adapted for analysis of project management structure? And, (2) What results from exploration of the Viable System Model framework application to active project management structures?

The research used an exploratory …

Impact Of A Localized Lean Six Sigma Implementation On Overall Patient Safety And Process Efficiency, Luvianca G. Gil-Moreno

Engineering Management & Systems Engineering Theses & Dissertations

Continuous quality improvement tools have been widely used in the Healthcare Industry to increase efficiency and patient safety as well as to reduce cost. This research explores the impact of a Lean Six Sigma (LSS) process improvement initiative on the overall process efficiency and patient safety in the Labor and Delivery (L+D) units of a large hospital provider. This study focuses on the application of a modeling and simulation methodology to investigate the influence of a localized process improvement intervention on the overall L+D unit output by considering patient flow, system capacity, and unit performance. The simulation models capacity profiles …

An Outcome-Based Competency Model For Systems Engineering Trainees, Vanessa J. Pietrzyk

Engineering Management & Systems Engineering Theses & Dissertations

Dominant theories relating to outcome-based learning and workforce competency were synthesized into a singular outcome-based competency model to evaluate systems engineering training. A baseline model was developed using leading theories from the academic literature pertaining to competencies for systems engineers across three categories: cognitive, skill-based, and behavioral. The model was further refined via qualitative and quantitative analysis of formal interviews of subject matter experts in the field of systems engineering workforce management. The refined model classifies 28 critical competencies for systems engineers into three tiers of workforce functionality: foundational, specialized, and leadership. The resultant theoretical model is both grounded in …

Systems Theory Based Architecture Framework For Complex System Governance, Bry Carter

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research was to develop a systems theory based framework for complex system governance using grounded theory approach. Motivation for this research includes: 1) the lack of research that identifies modeling characteristics for complex system governance, 2) the lack of a framework rooted in systems theory to support performance of complex system governance functions for maintaining system viability.

This research focused on answering: What systems theoretic framework can be developed to inform complex system governance and enable articulation of governance function performance? The grounded theory research approach utilized three phases. First, the literature in systems theory, management …

Profit Based Simulation Model For The Rail Transportation Industry, Mark Patrick Doran

Engineering Management & Systems Engineering Theses & Dissertations

Schedules often conflict in the rail transportation industry. Operations managers assign resources and make scheduling decisions with no visibility of the revenue, cost, and profitability characteristics of the route they are manipulating. Transit speed decisions focus on ensuring trains safely reach their destination on time with little regard given to the actual service needs of the customer. Although all customers want on-time deliveries, few actually pay a premium to garner this level of preferential treatment. Operating in this type of environment results in decisions that severely erode profits.

In this dissertation, a simulation model referred to as the Rail Profit …

Extension Of The Gravity Model: A Risk Integrated Approach Towards The Impact Analysis Of Mega Sports Events On Inbound Tourist Arrivals, Abdul Sami Stanekzai

Engineering Management & Systems Engineering Theses & Dissertations

Mega sports events such as the Olympics and the FIFA World Cup are highly attended and countries compete ferociously to host such events due to their perceived long term positive effects. Inbound tourist forecasting is an important aspect of the hosting decision both for the organizing committees and the hosting nations. As a precaution against letting the event fall into incapable hands, which can lead into chaos and mismanagement, measures needs to be taken. Capacity evaluation of interested parties is possible, only by knowing the number of people who may attend the event. However, due to the infrequent occurrence of …