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Articles 1 - 22 of 22
Full-Text Articles in Business
What Makes Employees Feel Empowered To Speak Up?, Shilpa Madan, Kevin Nanakdewa, Krishna Savani, Hazel Rose Markus
What Makes Employees Feel Empowered To Speak Up?, Shilpa Madan, Kevin Nanakdewa, Krishna Savani, Hazel Rose Markus
Research Collection Lee Kong Chian School Of Business
Most managers understand that empowering employees to voice their opinions can help companies innovate and uncover their own shortcomings. However, this understanding does not seem to translate into action. Research shows that over 85% of employees remain silent on crucial matters because they worry about being viewed negatively. How can managers encourage employees to speak their minds at work? The authors’ new research identified a novel method to encourage employees to exercise their voice: creating a company culture that emphasizes the idea of choice. They found that employees were more likely to share their ideas and opinions at a company …
The Salience Of Choice Fuels Independence: Implications For Self-Perception, Cognition, And Behavior, Kevin Nanakdewa, Shilpa Madan, Krishna Savani, Hazel Rose Markus
The Salience Of Choice Fuels Independence: Implications For Self-Perception, Cognition, And Behavior, Kevin Nanakdewa, Shilpa Madan, Krishna Savani, Hazel Rose Markus
Research Collection Lee Kong Chian School Of Business
More than ever before, people across the world are exposed to ideas of choice and have opportunities to make choices. What are the consequences of this rapidly expanding exposure to the ideas and practice of choice? The current research investigated an unexamined and potentially powerful consequence of this salience of choice: an awareness and experience of independence. Four studies (n = 1,288) across three cultural contexts known to differ in both the salience of choice and the cultural emphasis on independence (the United States, Singapore, and India) provided converging evidence of a link between the salience of choice and independence. …
Patient Empowerment And Electronic Health Record Systems Sharing: A Design Perspective, Joseph A. Manga, Jun Sun
Patient Empowerment And Electronic Health Record Systems Sharing: A Design Perspective, Joseph A. Manga, Jun Sun
Information Systems Faculty Publications and Presentations
Patient empowerment through health information technology is a relevant area in healthcare transformation; however, research has not adequately addressed how electronic health record (EHR) systems design can enhance this phenomenon in the care process. This study proposes a design artifact (EHR sharing) that focuses on empowering patients and EHR use to achieve patient centered care. Using a sample of 154 in a real-world scenario (diabetes) and a design science approach, we tested and evaluated the effectiveness of our proposed artifact for both the traditional and the current design approaches. The t-test statistics results show that using the current approach, patients …
The Paradoxical Consequences Of Choice: Often Good For The Individual, Perhaps Less So For Society?, Shilpa Madan, Kevin Nanakdewa, Krishna Savani, Hazel Rose Markus
The Paradoxical Consequences Of Choice: Often Good For The Individual, Perhaps Less So For Society?, Shilpa Madan, Kevin Nanakdewa, Krishna Savani, Hazel Rose Markus
Research Collection Lee Kong Chian School Of Business
The proliferation of products and services, together with the rise of social media, affords people the opportunity to make more choices than ever before. However, the requirement to think in terms of choice, or to use a choice mind-set, may have powerful but unexamined consequences for judgment and decision making, both for the chooser and for others. A choice mind-set leads people to engage in cognitive processes of discrimination and separation, to emphasize personal freedom and independent agency, and to focus on themselves rather than others. Reviewing research from social psychology, legal studies, health and nutrition, and consumer behavior, we …
The Choice Between Ebooks And Printed Books: A Study Among Hospitality And Tourism Educators And Learners, Senthilkumaran Piramanayagam Phd, Partho Pratim Seal
The Choice Between Ebooks And Printed Books: A Study Among Hospitality And Tourism Educators And Learners, Senthilkumaran Piramanayagam Phd, Partho Pratim Seal
Library Philosophy and Practice (e-journal)
The emergence of electronic books (ebook) changed the position of printed books in the learning space. This study examines the perceptions and preferences of hospitality and tourism educators and learners. Similarities and dissimilarities in the preference, perception and its link with gender, and scope of the degree course what the respondents teach and learn are analyzed. Data was collected from both students and teachers of hospitality, tourism and culinary degree program at a private university located in Karnataka, India. A structured questionnaire was used to collect data from the respondents. The result of the study shows that printed books are …
Retail Format Selection In On-The-Go Shopping Situations, Sabine Benoit, Heiner Evanschitzky, Christoph Teller
Retail Format Selection In On-The-Go Shopping Situations, Sabine Benoit, Heiner Evanschitzky, Christoph Teller
Research Collection Lee Kong Chian School Of Business
Consumers patronize different store formats to purchase products. Prior literature describes store and format choices for big, multi-item shopping baskets, but limited insights determine consumers' unique shopping routines when they seek to buy just one or a few items while on the go. Such shopping situations might affect consumers' format selections for both search and experience goods. This study uses multi-attribute utility theory to develop a framework, tested with a scenario-based experiment. For search goods, a format's economic utility (price level, speed) is more important; its functional utility (quality, variety) and psychological utility (atmosphere, service) become less important considerations. Furthermore, …
Bounded Rationality And The Choice Of Jury Selection Procedures, Martin Van Der Linden
Bounded Rationality And The Choice Of Jury Selection Procedures, Martin Van Der Linden
Economics and Finance Faculty Publications
A peremptory-challenge procedure allows the parties to a jury trial to dismiss some prospective jurors without justification. Complex challenge procedures offer an unfair advantage to parties who are better able to strategize. I introduce a new measure of strategic complexity based on level-k thinking and use this measure to compare challenge procedures often used in practice. In applying this measure, I overturn some commonly held beliefs about which jury selection procedures are strategically simple.
Can Haptic Inputs Mitigate Choice Overload?, Nguyen T. Thai, Ulku Yuksel
Can Haptic Inputs Mitigate Choice Overload?, Nguyen T. Thai, Ulku Yuksel
Faculty of Business - Papers (Archive)
This paper investigates the effects of haptic inputs on consumers' preference for large assortments after selecting an option from different assortment sizes. Our experiments reveal that physically touching and imagining touching (i.e., haptic imagery), compared to the control (i.e., no-touch) condition, eliminate adverse effects caused by large assortments. A moderate, but not high, level of touch frequency is required to reduce perceived difficulty and increase preference for large assortments when being exposed to large (vs. small) assortments. These findings expand our current understanding of the literature on haptic and choice overload.
Cash Versus In-Kind Transfers: Comparative Differences And Individual Best Practices To Benefit Recipient Communities, Sarah Wicker
Cash Versus In-Kind Transfers: Comparative Differences And Individual Best Practices To Benefit Recipient Communities, Sarah Wicker
Senior Honors Theses
This research paper seeks to compare cash and in-kind transfers in the context of foreign poverty aid to determine which transfer style is most beneficial and to evaluate long-term best practices of each kind to more positively benefit the recipient communities. It does this by comparing arguments for and against each transfer model. The first argument discusses the differences in distribution costs between the two models. The second compares the cash transfer’s strong concept of choice with in-kind transfer’s typical style of controlled consumption of goods. The second argument discusses the timing and impact of targeting communities in connection to …
How To Revive Beauty Subscription Boxes In Asia, Shilpa Madan
How To Revive Beauty Subscription Boxes In Asia, Shilpa Madan
Research Collection Lee Kong Chian School Of Business
After being acquired by consumer goods behemoth Unilever for a whopping $1 billion, Dollar Shave Club became the indisputable poster child of the subscription economy era. So will the next Dollar Shave Club come from Asia?
Why The Level-Free Forced-Choice Binary Measure Of Brand Benefit Beliefs Works So Well, John R. Rossiter, Sara Dolnicar, Bettina Grun
Why The Level-Free Forced-Choice Binary Measure Of Brand Benefit Beliefs Works So Well, John R. Rossiter, Sara Dolnicar, Bettina Grun
Faculty of Business - Papers (Archive)
The level-free version of the Forced-Choice Binary measure of brand benefit beliefs was introduced in a recent article in IJMR (Dolnicar et al. 2012) and was shown to yield more stable - hence more reliable and trustworthy - results than the shorter 'Pick-Any' measure and the longer '7-Point Scale' measure. The aims of the present article are (1) to explain how and why the Level-Free Forced- Choice Binary measure works so well, and (2) to point out its advantages over other belief measure formats - advantages that, importantly, include prevention of all forms of response bias.
Choice Overload During Travel Decision Making For Self Vs. Other, Nguyen T. Thai, Ulku Yuksel
Choice Overload During Travel Decision Making For Self Vs. Other, Nguyen T. Thai, Ulku Yuksel
Faculty of Business - Papers (Archive)
It has been a common belief that major accomplishments of modern societies and developed economies are evidenced through providing more choices and varieties for consumers. Economists and conventional wisdom believe that having more choices maximises utility (Broniarczyk, 2008); thus, people should prefer to have as many options as possible to make informed decisions. In psychology and marketing literature, having more choices is argued to help increase well-being, satisfy diverse consumer needs (Dworkin, 1982), increase purchase and consumption (Koelemeijer & Oppewal, 1999), reduce search costs (Hutchinson, 2005), and enhance personal freedom of choice (Schwartz, 2004). In contrast, recent studies has reported …
The Effect Of Personality Traits On Subject Choice And Performance In High School: Evidence From An English Cohort, Silvia Mendolia, Ian Walker
The Effect Of Personality Traits On Subject Choice And Performance In High School: Evidence From An English Cohort, Silvia Mendolia, Ian Walker
Faculty of Business - Papers (Archive)
This paper investigates the relationship between personality traits in adolescence and performance in high school using a large and recent cohort study. In particular, we investigate the impact of locus of control, self-esteem, and work ethics at age 15, on test scores at age 16, and on subject choices and subsequent performance at age 17-18. In particular, individuals with external locus of control or with low levels of self-esteem seem less likely to have good performance in test scores at age 16 and to pursue further studies at 17-18, especially in mathematics or science. We use matching methods to control …
The Stability Of Time- Versus Money-Based Product Evaluations, Leonard Lee, Michelle P. Lee, Gal Zauberman
The Stability Of Time- Versus Money-Based Product Evaluations, Leonard Lee, Michelle P. Lee, Gal Zauberman
Research Collection Lee Kong Chian School Of Business
Consumers constantly make product decisions involving temporal and monetary considerations. In this work, we examine how consideration of these two fundamental economic resources influences the stability of product evaluations. Results from a series of seven experiments demonstrate that, despite prior research that has shown that the valuation of time is more ambiguous and context-dependent than the valuation of money, time-based product preferences tend to be more consistent than money-based product preferences. Our findings support an affect-based account: compared to monetary considerations, temporal considerations elicit greater reliance on feelings versus analytical evaluation, which facilitates holistic judgments and promotes preference consistency. Consequently, …
Rational Exercising: A Lifetime Choice With A Link Between Health And Happiness, Amnon Levy
Rational Exercising: A Lifetime Choice With A Link Between Health And Happiness, Amnon Levy
Faculty of Commerce - Papers (Archive)
This paper deals with a widespread type of investment in personal health that is not adequately explained by the economic literature. The analysis of people’s choice of intensity of engagement in health enhancing activities is made within an integrative, stochastic, micro-dynamic optimisation framework in which people’s utility is accumulated along a health-dependent random lifespan with direct and indirect mutual effects among exercise, health, consumption, utility, happiness, productivity and survival. Distinction is made between exercise’s length and exercise’s vigour in analysing the effect of exercising on health and rest. A link between health and utility is introduced: health improves (declines) as …
A Marketing Perspective On Choice Factors Considered By South African First-Year Students In Selecting A Higher Education Institution, Melanie Wiese, C H Van Heerden, Yolanda Jordaan, E North
A Marketing Perspective On Choice Factors Considered By South African First-Year Students In Selecting A Higher Education Institution, Melanie Wiese, C H Van Heerden, Yolanda Jordaan, E North
Faculty of Commerce - Papers (Archive)
The unstable and turbulent environment in which higher education institutions all over the world currently have to operate poses many management and marketing challenges to such institutions. As non-profit organisations, the ability of higher education institutions to survive and grow would be enhanced by up-to-date knowledge and information regarding the higher education environment, and more specifically by having marketing and communication strategies that might influence students making decisions on which university to enrol at. The main goal of this study was to investigate the relevant importance of the choice factors that prospective students considered, as well as the sources of …
Environmental Health And Choice Of Residence, Amnon Levy
Environmental Health And Choice Of Residence, Amnon Levy
Faculty of Commerce - Papers (Archive)
This paper analyses the relationships between the values and dispersion of residential properties and the environmental-health quality of their locations. It constructs residents' health-adjusted lifetime-utility function by combining satisfaction from consumption over the lifespan with risk to life from living in an environmentally unhealthy location. It employs this utility function to analyse willingness to pay for environmental-health quality, choice of location and residential dispersion and its relationship with income distribution.
Creativity As A Matter Of Choice: Prior Experience And Task Instruction As Boundary Conditions For The Positive Effect Of Choice On Creativity, Roy Y. J. Chua, Sheena S. Iyengar
Creativity As A Matter Of Choice: Prior Experience And Task Instruction As Boundary Conditions For The Positive Effect Of Choice On Creativity, Roy Y. J. Chua, Sheena S. Iyengar
Research Collection Lee Kong Chian School Of Business
This study investigates the effects of prior experience, task instruction, and choice on creative performance. Although extant research suggests that giving people choice in how they approach a task could enhance creative performance, we propose that this view needs to be circumscribed. Specifically, we argue that when choice is administered during problem solving by varying the number of available resources, the high combinatorial flexibility conferred by a large choice set of resources can be overwhelming. Through two experiments, we found that only individuals with high prior experience in the task domain and given explicit instruction to be creative produced more …
Choice And Context In Studying Change, Creativity And Innovation At Work: Call Off The Search For Excellence, Question Combinational Perspectives, And Loosen The Straightjacket Of Polarised Views, Patrick M. Dawson
Faculty of Commerce - Papers (Archive)
This article draws attention to debates on studying change, creativity and innovation at work. Attention is given to 'stable' and 'process' views of organizations and how these positions influence research objectives, methodological approach and findings. The paper is critical of those who seek to hold to a superior position - a one best approach for all; as well as those who seek the best from all worlds - a combinational approach that services both quantitative and qualitative research. In drawing on over 25 years of field research on change management, the paper also seeks to explore the broken links between …
Differences Within And Between Travel Preference, Planned Travel And Choice Behavior Of Australians Travelling To Asian And Overseas Destinations, Uraiporn Kattiyapornpong, Kenneth E. Miller
Differences Within And Between Travel Preference, Planned Travel And Choice Behavior Of Australians Travelling To Asian And Overseas Destinations, Uraiporn Kattiyapornpong, Kenneth E. Miller
Faculty of Commerce - Papers (Archive)
This study seeks to examine differences in travel preference, travel intention and destination choice behavior of an aggregated set of Australian travelers. Additionally the study seeks to relate income, age, gender, life cycle and life style of Australians to the preference, planning and choice of Asian and overseas destinations. A large representative sample of 49,000 Australian respondents is utilized. Binomial regression is used to profile travelers to Asia and overseas in general. Specific significant variables and differences are highlighted. There are consistent relationships between travel preference, planning and choice and the set of independent variables of income, life cycle and …
A Conceptual Model Of The Factors Affecting The Choice Of Nonprofit Organisation By Large Corporations In Australia, John Cantrell, Elias Kyriazis, Gary I. Noble, Jennifer Algie
A Conceptual Model Of The Factors Affecting The Choice Of Nonprofit Organisation By Large Corporations In Australia, John Cantrell, Elias Kyriazis, Gary I. Noble, Jennifer Algie
Faculty of Commerce - Papers (Archive)
This paper develops a new conceptualisation of corporate giving which advances our knowledge in the field of nonprofit marketing through the development of a model which assists in identifying the drivers of corporate giving in Australia. Existing conceptualisations are limited in that the commercial realities of corporate life and the pressures that many organizations face in achieving concrete outcomes from their giving behaviour have not been properly reflected in research results. In an environment of increased competition amongst nonprofits for donations in terms of money, resources, and volunteers the better understanding of how and why corporations give will enable nonprofit …
Trust, Choice And Online Shopping, Lawrence Ang, Chris Dubelaar, Boon-Chye Lee
Trust, Choice And Online Shopping, Lawrence Ang, Chris Dubelaar, Boon-Chye Lee
Faculty of Commerce - Papers (Archive)
Trust is a major issue in Internet transactions. This paper presents a model of trust on the Internet that focuses on three dimensions of trust. It investigates the perceived value a consumer places on these dimensions when set in the context of different product categories, price discounts, and delivery time. It is argued that the more willing an Internet merchant is to heed these three dimension of trusts, the greater the probability of transaction on the Internet.