Business Commons^™

Crisis Leadership: The Roles University Presidents And Crisis Managers Play In Higher Education - A Case Study Of The State University System Of Florida, Brenezza D. Garcia

FIU Electronic Theses and Dissertations

Universities have had a tumultuous history in terms of crises. Though crises have always existed, its definition and emphasis in the landscape of higher education has dramatically changed in the last 50 years. For this reason, the study and implementation of crisis management systems have become a growing phenomenon on campuses around the nation. However, as the types of crises institutions face diversifies, communities’ emphasis on leadership accountability has also become more magnified. The role of the president, thus, has become increasingly relevant and critical to the conversation concerning campus security and safety.

The purpose of this study was to …

Crisis-Resistant Tourists, Homa Hajibaba, Ulrike Gretzel, Friedrich Leisch, Sara Dolnicar

Faculty of Business - Papers (Archive)

Despite the negative impact of unexpected events-such as 9/11 and the Global Financial Crisis-on the tourism industry, and despite substantial research into managing crises in tourism, little is known about tourists who are most needed in such situations: crisis-resistant tourists. In this study, crisis-resistant tourists are defined and theoretically conceptualized. Empirical results indicate that segments of tourists resistant to external or internal crisis events indeed exist and-as theoretically postulated-demonstrate higher levels of risk propensity and resistance to change. In contrast, risk shifting is not associated with being a crisis-resistant tourist. An initial profile of crisis-resistant tourists is provided, offering guidance …