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Research Report: Diffusion Of Information Systems Outsourcing: A Reevaluation Of Influence Sources, Qing Hu, Carol Saunders, Mary Gebelt
Research Report: Diffusion Of Information Systems Outsourcing: A Reevaluation Of Influence Sources, Qing Hu, Carol Saunders, Mary Gebelt
Qing Hu
Information systems outsourcing is an increasingly popular IS management practice in companies of all sizes. Examining the adoption of IS outsourcing from the well-developed theoretical foundation of innovation diffusion may shed some light on significant factors that affect the adoption decision, and clarify some misperceptions. This study explores the sources of influence in the adoption of IS outsourcing. Using a sample of 175 firms that outsourced their IS functions during the period from January 1985 to January 1995, we tested three hypotheses of sources of influences using four diffusion models: internal influence, external influence, and two mixed influence models. Our …
Achieving Success In Information Systems Outsourcing, Carol Saunders, Mary Gebelt, Qing Hu
Achieving Success In Information Systems Outsourcing, Carol Saunders, Mary Gebelt, Qing Hu
Qing Hu
A study of 34 large companies, which outsourced for at least 2 years, demonstrates that outsourcing can be successful even when information systems are viewed as core functions. However, outsourcing negotiations must reflect the role of the company performing the outsourced functions and the nature of the outsourced work. A critical key to success in outsourcing arrangements lies in having tight contracts, even when the outsourcing vendor is viewed as a strategic partner or the IS function is considered to be core.