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Artificial Intelligence – I: Adaptive Automated Teller Machines — Part I, Ghulam Mujtaba, Tariq Mahmood
Artificial Intelligence – I: Adaptive Automated Teller Machines — Part I, Ghulam Mujtaba, Tariq Mahmood
International Conference on Information and Communication Technologies
During the past few years, the banking sector has started providing a variety of services to its customers. One of the most significant of such services has been the introduction of the Automated Teller Machines (ATMs) for providing online support to bank customers. The use of ATMs has reached its zenith in every developed country, and thousands of ATM transactions are occurring on a daily basis. In order to increase the customers' satisfaction and to provide them with more user-friendly ATM interfaces, it becomes important to mine the ATM transactions to discover useful patterns about the customers' interacting behaviors. In …