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Business Commons

Open Access. Powered by Scholars. Published by Universities.®

Conference

2011

Stephen F. Austin State University

Human Resources Management

Articles 1 - 2 of 2

Full-Text Articles in Business

Improving Closing Task Completion In A Nation-Wide Drugstore Chain, Vivian Kempt Apr 2011

Improving Closing Task Completion In A Nation-Wide Drugstore Chain, Vivian Kempt

Undergraduate Research Conference

Performance feedback has been used to successfully modify behaviors in an assortment of workplace settings. Adding behavioral consequences and/or goal settings to feedback improves the overall behavioral effects and consistencies. When goal settings and feedback are combined, they have been proven to affect performance positively by increasing the information and motivation needed to execute work tasks in their entirety. The current study examined the effects of goal setting and graphic feedback on closing task completion in a nationwide drugstore chain.


The K.E.E.P. Program, Candace Clanahan, Jason Crager, Michael York Apr 2011

The K.E.E.P. Program, Candace Clanahan, Jason Crager, Michael York

Undergraduate Research Conference

K.E.E.P. is a program developed to aid in employee retention. Employees are a company’s most important asset; retaining that top talent results in cost avoidances.

The program that Biss Enterprises has developed is a tried and proven method. This includes management training, enhanced communication tools, employee perspective surveys, and metrics that measure a company’s progress against a diversity maturity model.