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UNLV Theses, Dissertations, Professional Papers, and Capstones
Accidents — Prevention; Hospitality industry – Accidents; Hotel housekeeping; Hotels – Employees – Wounds and injuries; Industrial safety
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Preventing Workplace Injuries Commonly Sustained By Hotel Guestroom Attendants, Jennifer Daros
Preventing Workplace Injuries Commonly Sustained By Hotel Guestroom Attendants, Jennifer Daros
UNLV Theses, Dissertations, Professional Papers, and Capstones
Introduction:
Hotels are generally organized into various departments. These provide specialized services to guests. Almost every hotel in the world has (in one form or another) a housekeeping department. Guestroom attendants (GRAs) are a primary component of any housekeeping department. GRAs (also known as maids, housekeepers, or room/suite service attendants) are employed by hotels to clean guestrooms, change bed linens, restock supplies, and provide turn down services when requested (see Appendix A). Those employed as GRAs frequently suffer injuries at work that can be costly to employers. This paper reviews some of the more common causes of GRA workplace injuries …