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Essays On Consumer Returns And Environmental Sustainability In Operations Management, Aditya Balaram
Essays On Consumer Returns And Environmental Sustainability In Operations Management, Aditya Balaram
Theses and Dissertations
Consumer returns and environmental sustainability greatly impact the operational decisions that firms make. Focusing on consumer returns, lenient return policies aid consumers with resolving uncertainty but impose additional reverse logistics costs on retailers. The current retail landscape has largely eliminated the possibility of offering more stringent return policies since consumers have come to expect such policies as a given. This has driven retailers to look for innovative solutions while still offering costly free return policies. With respect to environmental sustainability, a number of operational decisions have been examined in the academic literature. These have ranged all the way from examining …
Investigating Managerial Priority Of Environmental Inputs And Outputs In Public Assembly Venues, Walker Ross
Investigating Managerial Priority Of Environmental Inputs And Outputs In Public Assembly Venues, Walker Ross
Theses and Dissertations
This study was focused on understanding how managers of public assembly venues prioritize the various manager-perceived environmental inputs and outputs of the operation of their building when making decisions on environmental sustainability. Such research is necessary as there was little to no understanding of the operational impacts of sport on the natural environment. A survey of managers of public assembly venues that utilized the best-worst scaling method of experimental design and analysis was utilized to gather data that appropriately addressed the research question posed by this study. Findings suggest that managers prioritize the environmental inputs and outputs of their buildings …