Business Commons^™

Value Creation Mechanisms In The Contemporary Art Market, Niharika Goel

Theses and Dissertations

As marketing theory has evolved, value co-creation has taken center stage in exchange processes. The goal of this dissertation, situated at the intersection of market systems and the visual art market, is to generate a deeper understand of the fundamentals of value co-creation at the level of practice, in part because the visual art world is organized as a Bourdieusian field of cultural production with its own set of rules, narratives, individuals and institutions. While individuals can effectively position themselves in this field to accumulate social capital, they are inextricably linked to others. Hence, it is imperative to understand the …

Customers’ Acceptance Of Automated Hotel, Jianhong Feng

Theses and Dissertations

Hotels moved in the direction of intelligentization, network connection and sharing of travel modes in the 21^st century. Automation, robotics, and artificial intelligence (AI) are expected to promote significant changes to hospitality and tourism sectors. Hotels that take advantage of these technological advances would benefit from this new business model as they can differentiate themselves from competitors who fail to adopt these new innovations. In the traditional hotel industry, guests are not served by automated technologies. Nowadays, non-human based business-models and service innovations have become the latest business strategy choice in the hospitality and tourism industry, especially during the …

Effects Of Information Exposure, Emotions, And Self-Efficacy On Risk Perception And Travel Intention During The Covid-19 Pandemic, Chunsheng Jin

Theses and Dissertations

Living in the information age, people acquire knowledge from various sources. These resources can play key roles in individuals’ perceptions during disease outbreaks. Especially amid COVID-19, risk perceptions are critical in determining individuals’ behavioral intentions. Researchers have investigated risk perceptions related to numerous diseases (e.g., swine flu, severe acute respiratory syndrome, Middle East respiratory syndrome, the Zika virus, and Ebola). However, few tourism studies have focused on health risks. Different from the above-mentioned illnesses, the relatively new virus of COVID-19 could have unique effects on individuals’ risk perceptions and behavioral intentions; the disease has been spreading worldwide for more than …

Does The Tendency Of Loss Aversion Depend On The Level Of Competition? Evidence From Multilevel Esports Tournaments, Zeqing Mao

Theses and Dissertations

This dissertation investigates the relationships between the level of experience, the magnitude of payoffs, and the significance of loss aversion within the context of esports. In the behavioral economics literature, loss aversion describes why individuals prefer avoiding losses to obtaining equivalent gains depending on a reference point. While previous studies predominantly capitalize on experimental methods to examine how the significance of loss aversion is affected by market experience and payoff magnitude, there is also a growing body of research that examines the behavioral properties of loss aversion outside laboratory environments, with sport being one of the most utilized settings. This …

Innovation And Extended Producer Responsibility In Supply Chain Management, Yuqi Peng

Theses and Dissertations

Supply chain management is an important field in operations management. In recent decades, innovation and sustainability have drawn increasing attention in supply chain management research, while empirical research is still scarce due to data limitations. In this dissertation, we collect unique data and explore the propagation of innovation and sustainability across the supply chain networks.

In the first part of my dissertation, we study research and development (R&D) productivity transmission across supply chain network. Using a two-sided econometric model, we find that having R&D-productive partners plays a significant role in transforming an agent’s R&D into revenues.

In the second part …

The Effect Of Product Likes On Consumer Behavior In Online Shopping, Quynh Le

Theses and Dissertations

This research examines the impact of likes in the context of online shopping websites. Likes are popular metrics in digital and social media marketing. Previous research has investigated the roles of likes on consumer behavior and product sales in the context of social media websites such as Facebook, Instagram. However, little has been known about another type of likes, product likes, which are used on online shopping as an information cue for consumer’s purchase decisions. We propose four studies to understand the impact of product likes in the context of online shopping websites where transactions occur. We expect that the …

Three Essays On Corporate Governance And Financial Reporting Quality, Hyo Jin Yoon

Theses and Dissertations

Corporate governance broadly refers to the oversight activities undertaken by internal and external actors to assure a fair distribution of cash flows and wealth transfers among the contracting parties. One of the most important functions of corporate governance is to ensure the integrity of the financial reporting process. A substantial body of work highlights the role of corporate governance mechanisms in curtailing earnings management that stems from managerial opportunism. Prior research has also found a direct link between weak corporate governance and financial misstatements and reporting frauds. While the effects of governance mechanisms on corporate reporting quality are well documented …

Technology Experience: Measurement Development And Validation, Hyejo Hailey Shin

Theses and Dissertations

Think about yourself traveling to somewhere in the 1990s, 2000s, 2010s, and 2020s repeatedly. What would be the most significant difference among those four periods? There would be many differences, including clearer sky and clean air. Imagine how you would plan your three-day vacation. You might need several travel guidebooks and travel agents to plan your trip if you were in the 1990s. In the 2020s, you just need to download some mobile apps to plan and even create organized travel itineraries. After arriving at the destination, how would you find the way to a tourism attraction? You just need …

Bank Liquidity Creation And Systemic Risk, Destan Kirimhan

Theses and Dissertations

My dissertation includes three essays on bank liquidity creation and systemic risk. In the first essay, we examine the role of distracted institutional investors in banks in one of the most comprehensive measures of bank output, bank liquidity creation. We employ institutional investor distraction measure developed by Kempf et al. (2017). With a sample of publicly listed U.S. banks over the period of 1986-2016, we find that as institutional investors become more distracted, banks create more liquidity on the asset-side and off-balance sheet side. These results are stronger for large banks relative to small banks and are more pronounced during …

An Examination Of Sport Ticket Price Acceptability And Surcharge Transparency In Partitioned Pricing, Misun Won

Theses and Dissertations

There has been a recent price policy change in the sport industry that ticket resale companies attempted to reveal any additional fees upfront to increase price transparency and protect consumers in the marketplace. This policy change was announced in early 2020 (Thompson, 2020). However, as the coronavirus outbreak affected live events to be canceled, become virtual, or have a limited facility capacity (Apstein, 2020; Perry, 2020), it disabled the resale companies to see consumer responses to their policy change that may increase or decrease ticket revenues. In addition, charging additional fees to the ticket face value is a form of …

Iterate To Innovate: How Firms Strategize Design Iteration To Navigate The Uneven Landscape In The Global Mobile Application Industry, Pengxiang Zhang

Theses and Dissertations

This dissertation builds on the logic of opportunity and the institutional perspective to explore how firms iterate to innovate in the uneven landscape of the global digital marketplace. In such nascent industries, innovative firms could not rely on differential positioning or valuable resources to sustain advantage but must take actions of iterative search to capture fleeting opportunities. Specifically, I focus on the role of design iteration, through which firms engage in trial-and-error learning and create situation-specific knowledge. While this logic of opportunity has received a significant upsurge of interest from strategy and entrepreneurship scholars, it largely assumes a homogeneous institutional …

Information Production And Price Discovery In The Syndicated Loan Market, Yafei Zhang

Theses and Dissertations

My dissertation studies information production and price discovery in the syndicated loan market. Over the past twenty years, collateralized loan obligations (CLOs) and the market-flex model have changed the landscape of the loan market. In the first chapter, I document that CLOs make up more than 60% of the investments in syndicated loans in recent years. A syndicated loan is in the portfolios of dozens of CLOs and they often disagree on the value of the loan. I examine how the disagreement affects the trading behavior of CLOs and the loan illiquidity in the secondary market. I find that such …

Positioning Customer Service Through Customer Journey Mapping In Service Consumption And Recovery, Dan Jin

Theses and Dissertations

Customer journey mapping is a marketing research tool that has increasingly captured marketers’ attention over the past decades by helping commercial businesses understand customers’ motivations and behaviors. Despite acknowledging the importance of customer experiences, previous literature has generally focused on the firm’s response (supply-side) to the customer. This often considers the service provider’s efforts in the production of goods and services using Goods-Dominant-Logic (GDL), and facilitation with the customer with Service-Dominant-Logic (SDL). However, supply-side logic has largely ignored the customer responses (demand-side) regarding the service operations that appear to be an important function in customer journey mapping. Customers’ demand-side logic …

“The Lifeblood Of College Sports”: The Ncaa’S Dominant Institutional Logic And The Byproducts Of An (Over)Emphasis On Recruiting, Chris Corr

Theses and Dissertations

In big-time college football, successful recruiting is the foundation on which winning programs stand. Power-5 football and men’s basketball operate under a dominant institutional logic that values generating revenue above all else. Winning generates revenue and, accordingly, Power-5 stakeholders are often engulfed in their unique athletic roles. The system propagates adherence to a singular focus that emphasizes winning and revenue generation. This dominant institutional logic governing big-time college football has been dubbed jock capitalism (Southall & Nagel, 2009). While prominent theorists have analyzed college sports through an institutional logic perspective, a systematic examination of the Power-5 football recruiting process has …

Why Do Tourists Accept Lodging Through Accommodation Sharing Platforms? Model Development And Model Comparison, Ge Zhu

Theses and Dissertations

The P2P accommodation sharing market has emerged as a disruptive innovation as it has exponentially expanded globally, even though this market is still emerging and has not been used by most people. This study investigates why tourists accept the sharing platforms and how to promote this service. A literature review on innovation adoption models was conducted to select a proper theoretical framework to investigate travelers’ motivation for using Airbnb. According to model-evaluation principles and literature analysis, this self-efficacy-based value adoption model (SVM) was selected, which is derived from social cognitive theory’s reciprocal determination. Based on the SVM, an extended SVM …

Two Essays Investigating Numerical Information Influence On Consumer Preference And Predictions, Gustavo Schneider

Theses and Dissertations

Numerical information is ubiquitous in consumer contexts, consumers rely on numerical information to evaluate product attributes, make judgments and decisions, and make predictions for relevant outcomes. This dissertation investigates how numerical information influence consumer judgment and preferences.

Essay 1 introduces the concept of numerical expressions—numerical quantifiers such as pairs, trios, quartets, dozens—and demonstrates that consumers prefer offers expressed using numerical expressions (e.g., buy a dozen health drinks) relative to their numerical counterpart (e.g., buy 12 health drinks). This occurs because numerical expressions are perceived to be more complete and are easier to justify, and therefore serve as goals in consumption …

Essays On Cryptofinance, Robert Douglas Viglione

Theses and Dissertations

Cryptofinance is a term that describes the application of Bitcoin, cryptocurrencies, and blockchain technology to the traditional domains of finance; this includes both asset pricing and corporate finance. This work first documents the new technology, peer-to-peer financial instruments and how they trade, evaluates the small but growing literature in finance and economics, and then explores important relationships that explain cross-country differences in cryptocurrency premiums. The first finding is that investors pay a persistent premium over global prices in countries with less economic freedom, particularly when there exist barriers to trade, less secure property rights, or foreign exchange and capital controls …

There’S More Than Meets The I(Dentity): A Multidimensional View Of Identity Threat, Christina B. Hymer

Theses and Dissertations

This dissertation provides a multiple identity perspective to how people experience challenges towards their identities ("identity threats"). While research on identity threat has normally focused on identity threat in relation to a single identity, my dissertation challenges this assumption by examining how connections between multiple identities (e.g., professional, spouse) affect how people experience identity threats. I provide a review of identity threat research, after which I establish an intrapersonal identity network view of identity threat that considers how the centralization of a threatened identity, as well as the density of one’s identity network in terms of enhancing and conflicting relationships, …

The Impact Of Social Media Account Types On Travel Intention, Nuri Seo

Theses and Dissertations

The purpose of this research is to explore and understand how social media account types (DMOs, friends, and other individuals) influence traveler destination perceptions (destination trust and destination attractiveness) and visit intention. The current study also investigates the impact of the likes option on social media account types, which influence traveler perceptions and visit intention. Previous research had not explored three social media account types: DMOs, friends, and individuals based on Source Credibility Theory and the impact of likes on traveler destination perceptions and visit intention. The experimental design was used to test the research model; an experiment with a …