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Organizational Development And Learning Technology In The Workplace: The Migration Of University Reporting Tools, Anne C. Pinder

Theses and Dissertations

This dissertation study focused on organizational development (OD) as it related to implementing a new technology, the Cognos reporting tool, within working groups at a mid-sized University, in southern New Jersey. In this study, I intended to understand how these two work groups accomplished this change on an individual, team, and organizational level, while they achieved success through dealing with stressors associated with the software implementation. I was especially interested in how individuals in the two workgroups dealt with a major change within their organization. I was also interested in evaluating my personal leadership skills as a contributor to the …