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Full-Text Articles in Business
How Is Your Boss? Impact Of Transformational Leadership Behavior Of Manager On Customers' Selling Orientation-Special Reference To Corporate Banking Sector In Sri Lanka, Nalin Abeysekera, Ananda Wickramasinghe
How Is Your Boss? Impact Of Transformational Leadership Behavior Of Manager On Customers' Selling Orientation-Special Reference To Corporate Banking Sector In Sri Lanka, Nalin Abeysekera, Ananda Wickramasinghe
Sydney Business School - Papers
Selling is paramount important in marketing and considered as a lifeblood in marketing. Customer oriented selling plays a vital role in this regards .On the other hand, managers need transformational leadership behavior to manage sales staff. This study aims to integrate the concept of customer orientation and transformational leadership of a manager by conceptualizing the concepts in Sri Lankan corporate banking sector. Responses were gathered via a questionnaire survey from a sample of 100 managers and 100 customer relationship officers(CRO). The results provide evidence for the significant relationship between transformational leadership of a manager and their customer orientation.
Diversity Management In Australia And Its Impact On Employee Engagement, Pat Skalsky, Grace Mccarthy
Diversity Management In Australia And Its Impact On Employee Engagement, Pat Skalsky, Grace Mccarthy
Sydney Business School - Papers
Diversity, defined as differences relating to gender, ethnicity, age, religion, sexual orientation, physical ability or any other source of difference can have a major impact on employee engagement. In this article, the authors examine the results of a recent survey and uncover how diversity is managed in Australia.
Understanding The Impact Of Environmental Uncertainty On Efficiency Performance Indicator Of Thai Rice Millers, Phatcharee Thongrattana, Ferry Jie, Nelson Perera
Understanding The Impact Of Environmental Uncertainty On Efficiency Performance Indicator Of Thai Rice Millers, Phatcharee Thongrattana, Ferry Jie, Nelson Perera
Sydney Business School - Papers
The purpose ofthis paper is to investigate seven uncertain factors (supply, demand, process, planning and control, competitors' action, climate condition and Thai government policy uncertainty) affecting on efficiency of Thai rice millers. The conceptual framework for this study is developed based on literatures in the environmental uncertainty of agri-food supply chain and its performance field. Efficiency is one important performance indicator in supply chain as well as agribusiness. Therefore, understanding certain uncertain factors influencing on efficiency of Thai rice millers is very crucial to manage them properly, and to obtain sustainable efficiency performance. The findings of this research show that …
Impact Of Individual Characteristics And Cultural Values On Citizenship And Task Performance: Experience Of Non-Academic Employees Of Universities, Anil Chandrakumara, Subashimi Senevirathne
Impact Of Individual Characteristics And Cultural Values On Citizenship And Task Performance: Experience Of Non-Academic Employees Of Universities, Anil Chandrakumara, Subashimi Senevirathne
Sydney Business School - Papers
This study examines the impact of individual characteristics and cultural values on citizenship and task performance (CTP) of non-academic staff members of Sri Lankan universities. Literature review provides conceptual support for the proposed links between individual characteristics, cultural values, and CTP. Survey strategy was adopted and a questionnaire was distributed among 125 employees of five universities. Analysis was based on 72 usable returned questionnaires. ANOVA, correlation and regression analyses were performed in order to examine the proposed impact.
The Impact Of Uncertain Environment On Rice Supply Chain Performance In Northeast Thailand, Phatcharee T. Thongrattana, Peter W. Robertson
The Impact Of Uncertain Environment On Rice Supply Chain Performance In Northeast Thailand, Phatcharee T. Thongrattana, Peter W. Robertson
Sydney Business School - Papers
Rice is a key agricultural product of Thailand and plays a vital role in the Thai economy. Rice production, however, is dependent upon environmental factors. Environmental uncertainty therefore, can impact rice crop areas in term of influencing the rice yield, rice production and generating ripple effects along the overall rice supply chain. The aim of this research is to investigate the effects of uncertain rice supply caused by drought years on the rice supply chain performance in Thailand. Three stochastic simulation models in different assumptions of rough rice production situations were developed which were based on historical data of normal …
Projecting The Fiscal Impact Of Population Ageing On The Hospital System: A Distributional Analysis, Linc Thurecht, Agnes Walker, Ann Harding, Edwin J. Pearse
Projecting The Fiscal Impact Of Population Ageing On The Hospital System: A Distributional Analysis, Linc Thurecht, Agnes Walker, Ann Harding, Edwin J. Pearse
Sydney Business School - Papers
This study examines the socioeconomic status of NSW hospital patients in 1999-00 and projects likely hospital costs to 2009-10. It draws upon unique patient based datasets from NSW public and private hospitals that include hospital admissions, as well as the associated treatment costs in each of the four years to 1999-00. Using a novel method, we impute socioeconomic status to each patient, accounting for age, sex, family income, family size and the geographic area of the patient’s residence at the Census Collector District level. First, we use the 1999-00 dataset to examine whether patients of similar age had similar per …