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Research Collection Lee Kong Chian School Of Business

Series

2016

Emotion

Articles 1 - 3 of 3

Full-Text Articles in Business

The Regret Elements Scale: Distinguishing The Emotional And Cognitive Components Of Regret, J. Buchanan, A. Summerville, J. Lehmann, Jochen Reb May 2016

The Regret Elements Scale: Distinguishing The Emotional And Cognitive Components Of Regret, J. Buchanan, A. Summerville, J. Lehmann, Jochen Reb

Research Collection Lee Kong Chian School Of Business

Regret is one of the most common emotions, but researchers generally measure it in an ad-hoc, unvalidated fashion. Three\302\240studies outline the construction and validation of the Regret Elements Scale (RES), which distinguishes between an affective\302\240component of regret, associated with maladaptive affective outcomes, and a cognitive component of regret, associated with\302\240functional preparatory outcomes. The present research demonstrates the RES's relationship with distress (Study 1), appraisals\302\240of emotions (Study 2), and existing measures of regret (Study 3). We further demonstrate the RES's ability to differentiate\302\240regret from other negative emotions (Study 2) and related traits (Study 3). The scale provides both a new theoretical …


The Regret Elements Scale: Distinguishing The Emotional And Cognitive Components Of Regret, Joshua Buchanan, Amy Summerville, Jennifer Lehmann, Jochen Reb May 2016

The Regret Elements Scale: Distinguishing The Emotional And Cognitive Components Of Regret, Joshua Buchanan, Amy Summerville, Jennifer Lehmann, Jochen Reb

Research Collection Lee Kong Chian School Of Business

Regret is one of the most common emotions, but researchers generally measure it in an ad-hoc, unvalidated fashion. Three studies outline the construction and validation of the Regret Elements Scale (RES), which distinguishes between an affective component of regret, associated with maladaptive affective outcomes, and a cognitive component of regret, associated with functional preparatory outcomes. The present research demonstrates the RES’s relationship with distress (Study 1), appraisals of emotions (Study 2), and existing measures of regret (Study 3). We further demonstrate the RES’s ability to differentiate regret from other negative emotions (Study 2) and related traits (Study 3). The scale …


The Role Of Occupational Emotional Labor Requirements On The Surface Acting-Job Satisfaction Relationship, Devasheesh P. Bhave, Theresa M. Glomb Mar 2016

The Role Of Occupational Emotional Labor Requirements On The Surface Acting-Job Satisfaction Relationship, Devasheesh P. Bhave, Theresa M. Glomb

Research Collection Lee Kong Chian School Of Business

In this study we employ two distinct lenses of emotional labor—EL as occupational requirements and EL as intrapsychic processes of surface acting—and examine their relationship with job satisfaction. In a large, occupationally diverse sample, results indicate that occupational EL requirements are positively related to job satisfaction, whereas surface acting is negatively related to job satisfaction. Additionally, occupational EL requirements have a cross-level moderation effect on the relationship between surface acting and job satisfaction. Nonlinear effects are also observed for surface acting: the initial negative relationship of surface acting with job satisfaction is exacerbated at high levels of surface acting. Overall, …