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Strategically Aligning Family And Business Systems Using The Balanced Scorecard, Justin Craig, Ken Moores
Strategically Aligning Family And Business Systems Using The Balanced Scorecard, Justin Craig, Ken Moores
Justin B. Craig
We take an integrated approach to align issues that influence the family and business, systems. Using innovation action research (Kaplan, 1998) we illustrate how the Balanced Scorecard, that includes reference to family business challenges can be introduced and used to assist family, members, board members and management in a third-generation Australian family-owned business. The process of scorecard development is discussed and the development of the core essence, vision, and mission statements, strategic objectives, measures and targets, which can be scrutinized by family, business stakeholders to ascertain consistency with the vision of the company, is outlined. We suggest, that, in the …
From Vision To Variables: A Scorecard To Continue The Professionalization Of A Family Firm, Ken Moores, Justin Craig
From Vision To Variables: A Scorecard To Continue The Professionalization Of A Family Firm, Ken Moores, Justin Craig
Justin B. Craig
This chapter builds on previous projects we have conducted that have concentrated on the key areas of corporate governance and strategic planning in family business. Whereas our previous projects have enlisted an additive approach (that saw the family perspective added to the business), this current research takes on an integrated approach and seeks to integrate issues that influence the family and business systems. Specifically, in this research we use innovation action research (Kaplan, 1998) to illustrate how the Balanced Scorecard that includes reference to family business challenges has been introduced and used to assist family members, board members and management …