Business Commons^™

Crisis-Resistant Tourists, Homa Hajibaba, Ulrike Gretzel, Friedrich Leisch, Sara Dolnicar

Faculty of Business - Papers (Archive)

Despite the negative impact of unexpected events-such as 9/11 and the Global Financial Crisis-on the tourism industry, and despite substantial research into managing crises in tourism, little is known about tourists who are most needed in such situations: crisis-resistant tourists. In this study, crisis-resistant tourists are defined and theoretically conceptualized. Empirical results indicate that segments of tourists resistant to external or internal crisis events indeed exist and-as theoretically postulated-demonstrate higher levels of risk propensity and resistance to change. In contrast, risk shifting is not associated with being a crisis-resistant tourist. An initial profile of crisis-resistant tourists is provided, offering guidance …

Australian Banks Performance During The Global Financial Crisis: An Analysis On The Efficiency And Productivity, Shima Hassan Zadeh Forughi, Anura De Zoysa

Faculty of Business - Papers (Archive)

The banking industry plays a crucial role in the financial system and economic development of any country. Thus, the evaluation of its efficiency is of great importance. The present thesis analyses the impact of different phases of the recent banking crisis on Australian banks with a view to identifying problem areas in the banking sector and to provide directions for policy improvements.

A multiple-stage approach based on Data Envelopment Analysis (DEA) is utilized in this study to investigate the level of efficiency and productivity of the Australian banks over a 7 year period. This analysis consists of the following five …