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Sustainability Issue Of The Total Quality Management (Tqm) System In The Manufacturing Industry, Jesus A. Guillergan Dec 2021

Sustainability Issue Of The Total Quality Management (Tqm) System In The Manufacturing Industry, Jesus A. Guillergan

Doctoral Dissertations and Projects

The purpose of this research is to understand the sustainability issue of total quality management (TQM) and its effects in the manufacturing industry. Having exploratory and descriptive objectives, this research used a flexible design single case study on a water treatment company in the southeastern United States to facilitate the examination of the phenomenon using real‐life, present‐day context, and multiple perspectives from participants. The single bounded case study collected and integrated many forms of qualitative data ranging from interviews, observations, and quality‐related archived documents to answer the research questions. The results revealed that failure in sustaining the quality system in …


The Underrepresentation Of Women In Senior Leadership Positions Within The Healthcare Industry, Gloria I. Choquette Dec 2021

The Underrepresentation Of Women In Senior Leadership Positions Within The Healthcare Industry, Gloria I. Choquette

Doctoral Dissertations and Projects

In today’s business world the importance of bias, stereotyping, and prejudice, needs to be taken into account, as it leads to the underrepresentation of women in senior leadership positions. A crucial leadership gap exists in the current healthcare system as theories, cases, and models have influenced the strategies used in the healthcare industry. The purpose of this qualitative case study is to understand the causes behind the underrepresentation of women in senior leadership positions within the healthcare industry in Winter Haven, Florida when compared to population demographics resulting in the organizations inability to leverage their skill-sets. Through participants responses the …


Financial Globalization And Its Effects On Developing Countries In Latin America And The Caribbean, Jean Paul Francois Dec 2021

Financial Globalization And Its Effects On Developing Countries In Latin America And The Caribbean, Jean Paul Francois

Doctoral Dissertations and Projects

Financial globalization is characterized as an aggregate concept designated to expand global connections through cross-border financial flows. This quantitative correlational study aimed to examine the relationship between instability from financial globalization and lack of profitability within financial institutions in countries Latin America and the Caribbean. The problem addressed was that instability from financial globalization resulted in the lack of profitability in developing countries in Latin America and the Caribbean. The study extended the research literature to analyze the effect of financial globalization on economic instability and financial development and found a statistically significant relationship between financial globalization and profitability, economic …


Revitalizing Health Information Systems, Lydia Ann Peregoy Nov 2021

Revitalizing Health Information Systems, Lydia Ann Peregoy

Doctoral Dissertations and Projects

The evolution of medicinal practices has partnered with the dynamic nature of technology to produce health information systems (HIS). This type of equipment allows medical facilities to exchange data and offers patients the autonomy to monitor and control their health data. While this connotation seems revolutionary and ideal for all members involved in healthcare, several deficiencies have been noted throughout literature to include decentralized electronic health records (EHRs) and decreased accessibility, affordability, and quality of care. This study was compartmentalized into three separate sections to evaluate why organizations are delaying in their efforts to adopt a nationally accessible HIS/EHR system. …


Examining The Sufficiency And Appropriateness Of Audit Evidence In The United States Banking And Securities Industries, Adama Guilavogui Nov 2021

Examining The Sufficiency And Appropriateness Of Audit Evidence In The United States Banking And Securities Industries, Adama Guilavogui

Doctoral Dissertations and Projects

The substratum of performing an effective and value-added audit engagement centers on the ability of qualified professionals to gather, assess and draw inferences from audit evidence independently. Generally Accepted Auditing Standards (GAAS) in the United States instruct auditors to design and implement audit procedures to gain relevant audit evidence to sustain the opinion conveyed in the auditor's report (AS 1105.03). This research examined the scope of audit evidence sufficiency and appropriateness in the United States banking and securities industries. The thesis aimed at enriching the existing body of knowledge on auditing in the target industries. Specifically, the thesis investigated the …


A Case Study On Gender Inequality In A Defense Setting, Nicole L. Hicks Nov 2021

A Case Study On Gender Inequality In A Defense Setting, Nicole L. Hicks

Doctoral Dissertations and Projects

Women are gaining education, skills, strength, and have adequate drive yet, gender inequality is still blocking their advancement into senior leadership especially in the United States (U.S.) Defense Industry. The purpose of this study was to explore gender inequality within organizational leadership, specifically within the Department of Defense (DoD) civilian sector, to identify potential barriers to ceasing the advancement of qualified women. The main research question driving this research is, what internal and external barriers exist in the defense department regarding the professional advancement of women and what factors contribute to advancement into leadership. Follow-up questions include how veteran status, …


A Qualitative Study On Predictive Models In Accounting Fraud Detection, Anthony Cecil Nov 2021

A Qualitative Study On Predictive Models In Accounting Fraud Detection, Anthony Cecil

Doctoral Dissertations and Projects

Companies lose an estimated 5% of revenue each year due to occupational fraud. This level of fraud can significantly disrupt the capital markets and cause companies to go bankrupt. Unless organizations, the government, and the accounting profession develop a systematic approach for accounting fraud detection, investors and employees will continue to lose money. This study explored subject matter experts’ perceptions of building and deploying artificial intelligence and predictive models to detect accounting fraud. This case study consisted of interviews with 10 participants with expertise in predictive modeling, auditing, and investigating, as well as a systematic literature review of research and …


An Exploration Of Internal Control Deficiencies And Their Impact On Fraud In Local Churches In Nigeria, Samuel Eze Oct 2021

An Exploration Of Internal Control Deficiencies And Their Impact On Fraud In Local Churches In Nigeria, Samuel Eze

Doctoral Dissertations and Projects

This research study explores the impact of internal control deficiencies on fraud in local churches in Nigeria and provides church leaders, trusted church members, employees, and volunteers with the necessary tools to guard church funds and assets from fraud and waste of resources. The researcher designed the study to answer six research questions addressed with 16 semi-structured interview questions and the outcome was obtained from 17 church leaders, ministers, employees, and volunteers of local churches in the Enugu area, Nigeria. The six themes that emerged from the study include accountability and stewardship, good internal control procedures, segregation of duties, disciplinary …


The Financial Impact Of Manual Inventory Record Errors, Shamia Wynn Oct 2021

The Financial Impact Of Manual Inventory Record Errors, Shamia Wynn

Doctoral Dissertations and Projects

This qualitative case study investigated how the most common inventory errors in a manual manufacturing environment impacted the financial health of the business. All classes of inventory are an equally important asset and are accounted for as money on every business’s balance sheet. The senior leaders of manufacturing businesses are obligated to protect the possession of inventory and to develop strategies to ensure items are converted to revenue. Knowledge of the phenomenon was gained through interviewing and observing participants in their natural setting to discover potential themes and solutions. Inaccurate inventory amounts, waste from utilizing incorrect components in production, and …


A Multiple Case Study: Church Leaders And Project Management, Booker Mitchell Oct 2021

A Multiple Case Study: Church Leaders And Project Management, Booker Mitchell

Doctoral Dissertations and Projects

As a sector of the nonprofit industry, churches strive to execute the mission, realize the vision, and accomplish the strategic objectives established by their leaders. Comprising pastors, elders, and deacons, church leaders are responsible for the spiritual guidance of the congregation and performing as business managers of the organization. Specifically, church leaders are responsible for managing the unique events or special operations of their organizations, aligning them with vision and mission of the organization. A literature review revealed significant challenges among church leaders in their performance as business managers. This qualitative, multiple-case study sought to obtain information of the knowledge, …


Understanding How Individual Decisions Contribute To The Success Or Failure Of First-Generation Immigrant Entrepreneurs: Case Studies Of The Nepali Bhutanese In Pittsburgh, Jodi Greco Carver Sep 2021

Understanding How Individual Decisions Contribute To The Success Or Failure Of First-Generation Immigrant Entrepreneurs: Case Studies Of The Nepali Bhutanese In Pittsburgh, Jodi Greco Carver

Doctoral Dissertations and Projects

The United Nations High Commissioner for Refugees (UNHCR) began the process of resettling Bhutanese refugees in U.S. cities in 2008 after many had spent up to 17 years in refugee camps in Nepal. At that time, Pittsburgh became home to 1,000 of these refugees and more than a decade later, their community has grown to an estimated 7,000-8,000 with many entrepreneurs among them (BCAP, 2021). The study included six cases of Nepali Bhutanese entrepreneurs in the Pittsburgh metropolitan area which were compared to better grasp the operational links between decision making and business success or failure while considering how embeddedness …


The Underrepresentation Of Minority Women In Senior-Level Positions Employed By The Federal Government, Amy M. Freeman Aug 2021

The Underrepresentation Of Minority Women In Senior-Level Positions Employed By The Federal Government, Amy M. Freeman

Doctoral Dissertations and Projects

The purpose of this study was to understand the underrepresentation of minority women in senior-level positions employed by the federal government. The study generated from the glass ceiling theory that has been previously studied and explored through different aspects related to barriers associated with discriminatory acts aimed at minorities and women. A thematic approach was utilized to display the data obtained from the participants, illustrating insufficient progress being made over the course of 40-plus years with regards to the advancement of minority women obtaining a senior-level role within the federal government. Participants defined their understanding of the glass ceiling and …


The New Lease Accounting Standards (Topic 842): An Empirical Analysis Of Its Impacts On Key Financial Performance Metrics, Yan Shi Gibson Aug 2021

The New Lease Accounting Standards (Topic 842): An Empirical Analysis Of Its Impacts On Key Financial Performance Metrics, Yan Shi Gibson

Doctoral Dissertations and Projects

The accounting treatment for operating leases has attracted attention from both business and academic communities. The progression of the operating lease from short-term low-risk rental activity to an extensive financing vehicle to hide liabilities posed a challenge to the accounting profession. The new lease accounting standards were launched with a background full of controversies. This study provided evidential support for the material changes in reported financial data after implementing the new lease accounting standards. The hypotheses testings utilized the paired t-test and its non-parametric alternative, Wilcoxon, to investigate the significance of the year-over-year differences in financial performance metrics measuring firms’ …


Leadership Model And Best Practices For Member Engagement In Chambers Of Commerce, Gretchen Skok Disanto Aug 2021

Leadership Model And Best Practices For Member Engagement In Chambers Of Commerce, Gretchen Skok Disanto

Doctoral Dissertations and Projects

Many nonprofit membership-based associations experience poor levels of engagement which threatens member retention and their long-term survival. While leaders recognize that engaging members is critical to member retention, many association leaders struggle with identifying the best approaches for engaging members. This qualitative multiple case study focuses on member engagement and retention in two high-performing chambers of commerce with above-average member retention rates in Northeast Ohio. The study discovers effective strategies to engage chamber of commerce members, develops a leadership model for member engagement, and identifies best practices that chamber of commerce leaders should use to successfully engage members. Participants in …


Integration Resistance In The Acquisition Of Nashville Publishing Companies By International Firms, Dan Galen Hodges Jr. Jul 2021

Integration Resistance In The Acquisition Of Nashville Publishing Companies By International Firms, Dan Galen Hodges Jr.

Doctoral Dissertations and Projects

A qualitative case study was utilized for understanding integration resistance throughout the process of international acquisition and integration within the Nashville music publishing creative cluster. The general problem addressed was the integration resistance associated with the acquisition of small independent companies by international firms and the effects on employee satisfaction and productivity resulting in the reduction of firm performance and an increase in employee turnover. The purpose of this flexible design qualitative case study was to add to the body of knowledge on the failure of international acquisitions due to a decline in the productivity and job satisfaction of employees …


A Qualitative Study On The Underrepresentation And Minimal Advancement Of African Americans In Higher Education, Sylvester Allen Jr. Jul 2021

A Qualitative Study On The Underrepresentation And Minimal Advancement Of African Americans In Higher Education, Sylvester Allen Jr.

Doctoral Dissertations and Projects

This qualitative case study explored the underrepresentation and disproportionate advancement of African American leaders in higher education. The general problem addressed is the minimal advancement, and the disproportionate representation of African Americans compared to their White counterparts in leadership positions at higher education institutions, resulting in a lack of diversity among individuals in a leadership capacity. The purpose of this qualitative case study was to add to existing bodies of research that address the underrepresentation and low advancement of African Americans in leadership positions in higher education. The research questions explored why African Americans leaders are disproportionately represented in leadership …


An Examination Of Volunteer Fire Officer Leadership Style And The Job Satisfaction And Turnover Intention Of Volunteer Firefighters In North Central North Carolina, Robert Mull Miller Jul 2021

An Examination Of Volunteer Fire Officer Leadership Style And The Job Satisfaction And Turnover Intention Of Volunteer Firefighters In North Central North Carolina, Robert Mull Miller

Doctoral Dissertations and Projects

The need for volunteer firefighters continues to grow as communities expand and requests for emergency service response rises. The purpose of this study was designed to examine the relationships between the leadership behaviors of chief fire officers and the volunteer satisfaction and turnover intention of volunteer firefighters in North Central North Carolina. This study focused on the three leadership styles that comprise the full range leadership model, including transformational, transactional, and passive/avoidant. Three research questions supported this study which looked at the effects of leadership behaviors on volunteer satisfaction, leadership behaviors on turnover intention, and volunteer satisfaction on turnover intention. …


The Importance Of Strategic Communication For Building Employee Resource Groups In Aviation, Lynnette Darnell Jul 2021

The Importance Of Strategic Communication For Building Employee Resource Groups In Aviation, Lynnette Darnell

Doctoral Dissertations and Projects

In this qualitative case study, the research explores the importance of strategic communication for building employee resource groups in aviation, specifically at a regional airline. To expand and develop knowledge regarding employee resource groups, the researcher looks at a widely distributed workforce to understand how the lack of strategically planned communication can impact employee resource group development and employee engagement. The data were collected through semi-structured interviews and a focus group of the employee resource group members, which provided insight on their experience engaging with the employee resource groups, preferred communication methods and tools, and their perception of leadership involvement. …


The Effects Of Advanced Analytics And Machine Learning On The Transportation Of Natural Gas, Bj Stigall Jun 2021

The Effects Of Advanced Analytics And Machine Learning On The Transportation Of Natural Gas, Bj Stigall

Doctoral Dissertations and Projects

This qualitative single case study describes the effects of an advanced analytic and machine learning system (AAML) has on the transportation of natural gas pipelines and the causes for failure to fully utilize the advanced analytic and machine learning system. This study's guiding theory was the Unified Theory of Acceptance and Use of Technology (UTAUT) model and Transformation Leadership. The factors for failure to fully utilize AAML systems were studied, and the factors that made the AAML system successful were also examined. Data were collected through participant interviews. This study indicates that the primary factors for failure to fully utilize …


Exploring How Self-Leadership Influences Team Building In The Department Of Defense, Joseph Wolemonwu Jun 2021

Exploring How Self-Leadership Influences Team Building In The Department Of Defense, Joseph Wolemonwu

Doctoral Dissertations and Projects

This qualitative research case study explored the influence of self-leadership in team-building abilities among leaders within a Department of Defense (DOD) component in Quantico, Virginia. The general problem to be addressed was the lack of self-leadership among leaders resulting in ineffective team building. The purpose of this qualitative case study is to discover what tools, approaches, skills, methodologies, or theories are needed to prepare those in authority for self-leadership better to assist team building and to evaluate those tools, methods, or theories. Research questions explored how self-leadership supports team-building abilities among leaders. If any, the barriers to self-leadership could prevent …


A Qualitative Case Study Examining Leader-To-Employee Engagement Techniques Within Selected Nonprofits, Isaiah Scott Stanford Jun 2021

A Qualitative Case Study Examining Leader-To-Employee Engagement Techniques Within Selected Nonprofits, Isaiah Scott Stanford

Doctoral Dissertations and Projects

This study sought to obtain a more in-depth understanding of leader-to-employee engagement. To obtain this deeper understanding, a qualitative case study was conducted utilizing a semi-structured interview process. Interviews were carried out with leaders working for selected nonprofit organizations. Throughout the interview process, information was gathered to contribute to the current body of knowledge regarding leader-to-employee engagement. Leaders in the study felt strong commitment, open communication, employee empowerment, and honesty were techniques needed to develop leader-to-employee engagement. Participants noted they were more successful when engaging with their employees if they integrated these techniques. Leaders also identified the major challenges they …


Traditional And Nontraditional Leadership In Higher Education: A Qualitative Case Study, Jihna Racquel Jenkins Jun 2021

Traditional And Nontraditional Leadership In Higher Education: A Qualitative Case Study, Jihna Racquel Jenkins

Doctoral Dissertations and Projects

Higher education is experiencing unprecedented challenges in a rapidly changing educational landscape. Leaders are charged with transforming their institutions to demonstrate their formidability by successfully responding to change. It is integral that leaders understand the happenings within the external environment as they guide their institutions. Institutions are adopting business postures and there is an increase in nontraditional leaders in administrative roles. The increase in nontraditional leaders is providing an opportunity for institutions to implement contemporary approaches to leadership. This study identified the predominant changes impacting liberal arts institutions in the Midwest, leadership behaviors contributing to successful change adaptation, and existent …


How Generation Z Influences Multi-Generational Project Team Dynamics And Engagement, Karah Shelly Sprouse Jun 2021

How Generation Z Influences Multi-Generational Project Team Dynamics And Engagement, Karah Shelly Sprouse

Doctoral Dissertations and Projects

This research study sought to explore and provide deeper understanding of how Generation Z, the newest, youngest workforce generation, is influencing intergenerational project team dynamics and is best engaged toward successful performance. To provide insight to this inquiry and fill an existing gap in the academic and professional literature surrounding Generation Z, a qualitative, single-site case study research method and design was selected. Accordingly, the researcher conducted interviews containing semi-structured, open-ended questions based on the literature’s prevailing components of team dynamics and engagement with seven Generation Z project professionals and ten project professionals representing older generations who currently serve on …


Correlational Study Of Embezzlement And Economic Conditions In New England, Patricia Conn Ryan Jun 2021

Correlational Study Of Embezzlement And Economic Conditions In New England, Patricia Conn Ryan

Doctoral Dissertations and Projects

This research study was conducted to contribute to the body of knowledge related to embezzlement, a classification of occupational fraud. According to the Association of Certified Fraud Examiners (ACFE, 2020), it is estimated that losses from occupational fraud represent 5% of revenue each year and that 86% of occupational fraud included asset misappropriation or embezzlement. The purpose of this quantitative research study was to investigate the relationship between economic indicators and incidents of embezzlement. The study population included all incidents of embezzlement reported in New England between 2004 and 2018. Archival data were collected from various governmental sources for both …


Analyzing The Investment Potential To Increase Prenatal Care Utilization As A Tactic To Decrease Preterm Birth Costs In Tennessee, Michael S. Wiggins May 2021

Analyzing The Investment Potential To Increase Prenatal Care Utilization As A Tactic To Decrease Preterm Birth Costs In Tennessee, Michael S. Wiggins

Doctoral Dissertations and Projects

Preterm birth contributes significantly to health care costs in the United States (Frey & Klebanoff, 2016). Certain components of prenatal care reduce preterm birth incidence (Newnham et al., 2014). Tennessee’s preterm birth rate ranks 35th among the 50 United States (National Center for Health Statistics, 2019). This study analyzed the investment potential to reduce preterm birth cost through increasing prenatal care utilization in Tennessee. Based on 2018 data, the study identified a significant relationship between prenatal care utilization and preterm birth incidence in Tennessee. The study also identified a significant opportunity to increase prenatal care utilization in Tennessee when compared …


Communication, Collaboration, And Trust Within Virtual Teams, Courtney E. Boyd May 2021

Communication, Collaboration, And Trust Within Virtual Teams, Courtney E. Boyd

Doctoral Dissertations and Projects

Virtual teams have gained much popularity within in the past 20 years, and the impacts of COVID-19 have only increased their popularity and usage within organizations. Virtual teams provide an organization to be adaptable, cut costs, and increase their knowledge base; however, virtual teams are not without their challenges. The purpose of this qualitative case study was to understand how leadership can impact virtual team performance through enhancing communication, collaboration, and trust. Through participant responses, three main themes were developed. These themes were issues with communication, communication and trust, and organizational culture. Two sub-themes within issues with communication were identified …


The Impact Of Leadership Development And Psychological Capital On Burnout And Turnover, Michelle Jacobs May 2021

The Impact Of Leadership Development And Psychological Capital On Burnout And Turnover, Michelle Jacobs

Doctoral Dissertations and Projects

Organizations should strive to function at the highest level possible. One way to create high functioning is to ensure the wellbeing of employees. Middle managers in healthcare directly influence organizational success, yet administrators overlook the wellbeing of this employee group. A literature review revealed a significant gap among the leadership development (LD) of those managers, which fostered burnout. Psychological capital (PsyCap) was a critical element of wellbeing, though the subsequent influence on burnout and turnover was unknown. A qualitative, single-case study occurred to determine the wellbeing of middle managers at a specified hospital in the Mid-West United States., specifically related …


Cash Infusion Uncertainty: Hindrances To Northeast United States Small Business Owners Desiring Growth, Carol Bartlo May 2021

Cash Infusion Uncertainty: Hindrances To Northeast United States Small Business Owners Desiring Growth, Carol Bartlo

Doctoral Dissertations and Projects

This qualitative case study explored how cash infusion uncertainty impacted small business owners’ growth goals and strategies. Small business owners navigate varying business environments and use tactics or long-term strategies as they desire to grow. Scenario planning is a tool that entrepreneurs can use for understanding past events or trends to identify actions for managing uncertainties and turbulent business environments or capitalize on opportunities. Potential themes of this study’s research were the presence of cash infusion uncertainty for small business owners, that uncertainty hindered small business owners’ desired growth, and that strategic planning aided growth attainment. The interview data were …


Inefficient Allocation Of Marketing Budgets: Misunderstanding Corporate Sponsorships, Adam Ryan Stollings Apr 2021

Inefficient Allocation Of Marketing Budgets: Misunderstanding Corporate Sponsorships, Adam Ryan Stollings

Doctoral Dissertations and Projects

This dissertation explored the inefficient allocation of marketing budgets and the misallocation of corporate sponsorships. The researcher opened by discussing the foundation of the study and the underlying lack of understanding and measure of corporate sponsorships in corporate marketing. The study used a flexible multiple-case study design to explore corporate sponsorship allocations and measurements. The researcher provided two research questions to guide the study, along with underlying assumptions, limitations, and delimitations that may impact the study, before concluding the first section with a literature review. The review summarized the current practices of corporations for allocating and measuring sponsorships and revealed …


Connecting Healthcare – Leveraging Technology To Promote Value-Based Care In The Emergency Department, Ahnna Michelle Jackson Apr 2021

Connecting Healthcare – Leveraging Technology To Promote Value-Based Care In The Emergency Department, Ahnna Michelle Jackson

Doctoral Dissertations and Projects

The emergency department is a fast-paced and complex environment that serves hundreds of thousands of people a day across the state of Georgia. The establishment of a culture of value-based care in the emergency department is attainable but often falls short when the staff cannot properly leverage the technology available to them. Framed by the Complex Adaptive Theory and The Input/Throughput/Output Model of ED Patient Flow, the purpose of this qualitative case study was to explore how emergency department leaders and staff could better leverage technology to develop and sustain a culture of value-based care. The 30 participants in this …