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A New Construct Of Is Performance Measurement: Consonance Approach, Michael Weldon Boyd

Doctoral Dissertations

The purpose of this research is to create a subjective measurement system that can assist in the successful creation of new information systems (IS). That entails moving from the commonly used objective measures of success (time and money constraints) to subjective measures (people's perceptions). Literature in the social perception area and goal congruence area has provided a basis for changing the measurement of success. Due to major differences in how people react to stimuli and perceived outcomes the objective measures must evolve to include subjective observations.

This research uses a questionnaire to gather data about the perceptions of the stakeholders …