Business Commons^™

Digital Banking: Overcoming Barriers To Entry, Alan Megargel

Dissertations and Theses Collection

This dissertation examines digital banking from the perspective of two types of industry participants; non-bank FinTech alternative [substitute] financial service providers whom are intent on disrupting the market, and [incumbent] traditional banks whom are urgently pursing digital strategies in order to counteract the FinTech threat. This study is motivated by five main research questions: (1) Are FinTech firms disrupting traditional banks, and if so, what are the modes of disruption? (2) Do tradition banks view FinTech firms as a threat, and if so, what are they doing about it? (3) What are the various digital banking strategies, and how are …

Purposeful Building Of Social Capital And The Adoption Of Essential Tools And Technologies In Impoverished Communities In The Philippines, Chon Phung Lim

Dissertations and Theses Collection

Despite its popularity and a wide range of applications, social capital is a contested concept. There is also no agreement on whether social capital responds well to external interventions. Many scholars found no or, at most, mixed impacts that social capital can be purposefully developed. However, Burt and Ranchi (2007) and Janicik and Larrick (2005) provided compelling evidence that simple network training can significantly improve participants’ ability to see gaps in their network and develop social capital.

The manifestations of social capital are context-dependent and complex, and rarely map into a single discipline or methodology (Jones and Woolcock, 2007). Hence, …

How Technology Is Reshaping Financial Services: Essays On Consumer Behavior In Card, Channel And Cryptocurrency Services, Dan Geng

Dissertations and Theses Collection

The financial services sector has seen dramatic technological innovations in the last several years associated with the “fintech revolution.” Major changes have taken place in channel management, credit card rewards marketing, cryptocurren-cy, and wealth management, and have influenced consumers’ banking behavior in different ways. As a consequence, there has been a growing demand for banks to rethink their business models and operations to adapt to changing consumer be-havior and counter the competitive pressure from other banks and non-bank play-ers. In this dissertation, I study consumer behavior related to different aspects of financial innovation by addressing research questions that are motivated …

A Study Of Innovating And Non-Innovating Firms’ Perception Of Environmental Dynamism And Innovation In A Mature Regulated Industry, Patrick Siong Kuan Tan

Dissertations and Theses Collection

Can large firms be innovative in an industry that is mature and regulated?”

Business managers in mature regulated industries, like new and unregulated industries, operate under very challenging conditions, albeit a bit different, and need to create competitive advantages. One potential route to do this is through innovations.

The strategic direction and choices which the firm takes and whether to innovate or not innovate are largely influenced by its environment. And, in mature regulated industries, large incumbents face a triple challenge. Its size, the maturity of the industry and regulations governing the industry are three conditions that are generally deemed …

Information Technology Prioritization, In Merger Integration: A Grounded Theory Approach, Sandesh Dayanand Raikar

Dissertations and Theses Collection

This exploratory study, examines the significance of Information Technology (IT) Prioritization during the due diligence phase, in a merger integration scenario. In a world where firms are becoming increasingly dependent on information systems and technology, IT continues to play a progressively significant role within organizations. There is growing literature, on the increasing importance of IT in the business environment. However, till date, neither has there been a study regarding the role and impact of IT prioritization and IT integration schedule on the overall synergy savings, nor is there a study on the relationship between IT prioritization and the achievement of …