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Full-Text Articles in Business

People And Process: Successful Change Management Initiatives, Gene E. Fusch, Lawrence R. Ness, Janet M. Booker, Patricia Fusch Nov 2020

People And Process: Successful Change Management Initiatives, Gene E. Fusch, Lawrence R. Ness, Janet M. Booker, Patricia Fusch

Journal of Sustainable Social Change

The Greek philosopher Heraclitus once said πάντα ῥεῖ (Panta rhei, for everything flows, in contemporary English), and people have expanded upon this philosophy to mean the only constant in life is change. In this article, we will discuss organizational change through change management implementation (CMI) to improve organizational performance as well as a leadership response to social distancing and the global COVID-19 coronavirus pandemic. We will discuss research exploring leadership communication, the importance of communication in minimizing or addressing change, and CMI roadblocks including employee resistance.


Servant Leaders As Change Agents, Janice P. Tanno, David K. Banner Jan 2018

Servant Leaders As Change Agents, Janice P. Tanno, David K. Banner

Journal of Sustainable Social Change

Servant leadership (SL) produces high performance and employee engagement. Non-SL senior leaders lacking business ethics have caused negative outcomes. This study explored the lived experiences of senior leaders’ decision-making in SL organizations. Maslow’s theories, decision theory, spirituality, Cicero’s virtue theory of ethics; SL comprised the theoretical/conceptual foundation. Data collection used purposive sampling of 18 senior leader participants in SL organizations employing Giorgi’s descriptive psychological structures of experiences analysis method. Findings confirmed ethical decision-making in SL organizations. Recommendations included examining CEO ethical leadership and firm performance interrelations and promoting ethical decision-making at all levels. Conclusions supported teamwork as the one …


Empowering Internal Stakeholders Through The Dissemination Of Useful Information: A Review Of Crisis Management Concepts, Patricia I. Fusch, Janie A. Hall, Gene E. Fusch Jan 2018

Empowering Internal Stakeholders Through The Dissemination Of Useful Information: A Review Of Crisis Management Concepts, Patricia I. Fusch, Janie A. Hall, Gene E. Fusch

Journal of Sustainable Social Change

In this article, we define crisis management as not only a problem, but also an opportunity for leaders to be flexible, creative, and innovative that contributes to social change. In the past, organizational leaders often looked at crisis management as a quick fix or stopgap to business as usual. Empowering internal stakeholders and disseminating useful information that is relevant, valid, timely, and reliable to people within the organization can lead to crisis resolution at the closest point of action and contribute to social change. We look at the primary and secondary stakeholders and stewardship of the employees during the …