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Walden University

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2020

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Articles 1 - 15 of 15

Full-Text Articles in Business

People And Process: Successful Change Management Initiatives, Gene E. Fusch, Lawrence R. Ness, Janet M. Booker, Patricia Fusch Nov 2020

People And Process: Successful Change Management Initiatives, Gene E. Fusch, Lawrence R. Ness, Janet M. Booker, Patricia Fusch

Journal of Sustainable Social Change

The Greek philosopher Heraclitus once said πάντα ῥεῖ (Panta rhei, for everything flows, in contemporary English), and people have expanded upon this philosophy to mean the only constant in life is change. In this article, we will discuss organizational change through change management implementation (CMI) to improve organizational performance as well as a leadership response to social distancing and the global COVID-19 coronavirus pandemic. We will discuss research exploring leadership communication, the importance of communication in minimizing or addressing change, and CMI roadblocks including employee resistance.


Leader-To-Leader: Reflexive Leadership In The Midst Of Covid-19 And Social Unrest, Ward Ulmer Sep 2020

Leader-To-Leader: Reflexive Leadership In The Midst Of Covid-19 And Social Unrest, Ward Ulmer

Journal of Sustainable Social Change

A leader is only one person in one position, and one person’s ideas are not a panacea for all social ills. But effective leadership can shift the outcome of an organization to manifest its mission of positive social change considering changes in society. Most people have been exposed to leaders who tinker around the edges and others who call for revolution. Leaders are leaders only because they have capable followers. The truth is that some things are just too big for one individual. And when we happen upon those things, we must stand together, hold each other accountable, and encourage …


Social Media Marketing Adoption Strategies: An Exploratory Multiple Case Study Of Landscape Industry Small Businesses, Crystal Lupo, Jason R. Stroman Sep 2020

Social Media Marketing Adoption Strategies: An Exploratory Multiple Case Study Of Landscape Industry Small Businesses, Crystal Lupo, Jason R. Stroman

Journal of Social, Behavioral, and Health Sciences

Despite research contending that marketing is a pivotal factor in small business success, many small business owners continue to underutilize low-cost marketing options available to them. Of these options, social media marketing is a useful tool to maintain competitiveness in the larger marketplace. However, the adoption of social media best practices in small business remains deficient. The landscape industry is a large and growing field with small businesses making up a large and growing share of the industry. Yet some landscape industry small business owners lack strategies to adopt innovative social media marketing strategies to help ensure business viability. This …


Are Universities Using The Right Assessment Tools During The Pandemic And Crisis Times?, Mohanad Halaweh Aug 2020

Are Universities Using The Right Assessment Tools During The Pandemic And Crisis Times?, Mohanad Halaweh

Higher Learning Research Communications

All industries have been affected by the COVID-19 pandemic and have worked to develop alternative strategies and actions to survive and continue business operations; the education sector is no exception. University administrators and instructors have faced challenges in finding the appropriate mechanisms to manage the final examination process. This essay suggests that project-based learning (PBL) assessment could be an effective alternative to online examinations. It advocates the adoption of PBL by highlighting the challenges/pitfalls associated with online exams supported by proctoring software tools.


An Analysis Of The Educational Testing Service Major Field Test For Business Performance: Further Evidence, Zahid Iqbal Aug 2020

An Analysis Of The Educational Testing Service Major Field Test For Business Performance: Further Evidence, Zahid Iqbal

Journal of Educational Research and Practice

Assurance of learning is the key to students’ academic success. To this end, one of the largest historically Black colleges and universities (HBCUs) in the United States administers the Educational Testing Service Major Field Test for Business (ETS MFT-B) to assess student learning of business concepts. This study used a set of predictor variables to explain the ETS MFT-B performance at the subject HBCU. The results of the study are expected to close the gap between student performance and expected outcomes in the subject institution, as well as contribute to the broader issue of improving curriculum and teaching effectiveness in …


Nonprofit Church Leaders’ Perceptions And Lived Experiences Involving Innovation Competency And Change Management: A Phenomenological Study, Charity R. Addai-Duah, Stephanie N. Hoon, Salvatore J. Sinatra Jun 2020

Nonprofit Church Leaders’ Perceptions And Lived Experiences Involving Innovation Competency And Change Management: A Phenomenological Study, Charity R. Addai-Duah, Stephanie N. Hoon, Salvatore J. Sinatra

Journal of Sustainable Social Change

Innovation competency among religious leaders has been an area of study as nonprofit researchers continue to discover that conventional ways of managing change are no longer effective when tackling present issues. Discussions regarding using innovation competency to manage change among religious leaders are vague, despite benefits to the nonprofit sector. The purpose of this qualitative phenomenological study was to explore the lived experiences of nonprofit church leaders to better understand how innovation competency has shaped organizational change results. Boyatzis’ effective job performance model was the conceptual framework that guided this study. Interview data were gathered from 14 participants who met …


Predictor Of Turnover Intention Of Register Nurses: Job Satisfaction Or Work Engagement?, Yolanda Edwards-Dandridge, Brandon D. Simmons, Douglas G. Campbell Jun 2020

Predictor Of Turnover Intention Of Register Nurses: Job Satisfaction Or Work Engagement?, Yolanda Edwards-Dandridge, Brandon D. Simmons, Douglas G. Campbell

International Journal of Applied Management and Technology

Both employee job satisfaction (JS) and employee work engagement (WE) have been examined as possible predictors of employees’ intention to voluntarily leave a specific job or company, known as turnover intention (TI). While the body of knowledge has grown concerning the nature of TI, there remains the unsettled question of which of the two concepts most accurately predicates TI. The high turnover rate of registered nurses (RNs) in hospitals in the U.S. presented an opportunity to examine if JS and WE predict, and to what degree, among RNs. For this quantitative correlational research probability sampling was used to identify 155 …


Strategies To Address Substance-Abusing And Substance-Impaired Healthcare Professionals, Anna Marie Smith, Douglas G. Campbell Jun 2020

Strategies To Address Substance-Abusing And Substance-Impaired Healthcare Professionals, Anna Marie Smith, Douglas G. Campbell

International Journal of Applied Management and Technology

This research explored strategies used by some healthcare leaders to address substance abusing and impaired healthcare professionals. The conceptual framework for this qualitative case study was the concept of due diligence. Data were collected from 40 managers and supervisors, 3 executives, and company documents, and analyzed to reveal elements of a comprehensive strategy. A effective comprehensive strategy consists of policies that address the causes, the short term and long term aspects, and both the ethical and legal aspects. Policies and procedures are equally applied, are easily accessible, are well communicated, are supported by training, provides positive encouragement. provides a path …


Leveraging Technology Through Crowdfunding To Ease Barriers Of Entry Into The Marketplace, Amye Melton, Terry Damron, Vikkie Mccarthy, William Rupp Jun 2020

Leveraging Technology Through Crowdfunding To Ease Barriers Of Entry Into The Marketplace, Amye Melton, Terry Damron, Vikkie Mccarthy, William Rupp

International Journal of Applied Management and Technology

Small businesses and entrepreneurs face barriers to entering new markets, such as access to capital. Crowdfunding is one method for financing new ventures. The purpose of this article is to explore how crowdfunding can ease barriers of entry into new markets. Drawing from strategic management, planning, marketing, and technology acceptance literature, we present a conceptual model to explain the use of crowdfunding by small businesses and entrepreneurs. Factors that impact individuals’ propensity to utilize crowdfunding as a source of capital include ease of use, intention to use, attitudes toward use, and effectiveness.


Strategies To Prevent And Detect Occupational Fraud In Small Retail Businesses, Marquita V. Davis, David Harris Iii May 2020

Strategies To Prevent And Detect Occupational Fraud In Small Retail Businesses, Marquita V. Davis, David Harris Iii

International Journal of Applied Management and Technology

The objective of this multiple case study was to explore internal control strategies owners of small retail businesses in southeastern Pennsylvania used to prevent and detect occupational fraud. The results of this study indicated that there are areas for action that owners of small retail businesses could take to prevent and detect occupational fraud. Strategies business owners could implement to protect their businesses from occupational fraud include monitoring, employee identity documents to track employee activity, separation of duties, and communication with employees. Small business owners serve their communities by focusing on wealth distribution, including donations to local charities that foster …


Exploring Diversity Management In Transnational Corporations Through The Lens Of Migration And Expatriation, Kingsley U. Utam, Uduak Archibong, Sean Walton, Cyril Eshareturi May 2020

Exploring Diversity Management In Transnational Corporations Through The Lens Of Migration And Expatriation, Kingsley U. Utam, Uduak Archibong, Sean Walton, Cyril Eshareturi

Journal of Sustainable Social Change

In this study, we aim to develop an understanding of the similarity between migration and expatriation, identify both as elements in diversity, and draw attention to the additional layer of ethnic diversity created by the high number of top management expatriates in some Nigerian subsidiaries of transnational corporations. Using the qualitative research design, we thematically analysed data from semistructured interviews with six indigenous managers in four transnational corporations. We found a significant number of expatriate managers in two subsidiaries and a lack of diversity management framework to address the new layer of diversity as reflected in the unequal treatment of …


Relationships Among Annual Revenue And Green Initiatives, Quality Management, And Organizational Performance, Yun-Chen Morgan, Lillian Y. Fok, Susan M. L. Zee Apr 2020

Relationships Among Annual Revenue And Green Initiatives, Quality Management, And Organizational Performance, Yun-Chen Morgan, Lillian Y. Fok, Susan M. L. Zee

International Journal of Applied Management and Technology

Today’s global awareness of environmental risks and the pressing needs to compete through efficiency have led to stronger initiatives in the green movement across industries. We examine organizations’ annual revenue levels and their connections to organizational green orientation and impact, quality management programs, and employee perceptions of cultural practices and organizational performance. Results indicate high-revenue organizations use quality management tools more extensively with greater green impact and low-revenue organizations have a more informal and decentralized organizational culture


Ways To Reduce Restaurant Industry Food Waste Costs, David Blum Apr 2020

Ways To Reduce Restaurant Industry Food Waste Costs, David Blum

International Journal of Applied Management and Technology

Food waste costs U.S. restaurant leaders billions of dollars per year. The purpose of this research was to provide restaurant leaders with processes and strategies to reduce food waste costs. The research method used was systematic literature review in addressing this research question: What processes and strategies are available to U.S. restaurant leaders to reduce food waste costs? This study addresses a gap in literature related to processes and strategies to reduce food waste costs. Six processes and seven strategies to reduce food waste costs were presented.


Leader Readiness In A Volatile, Uncertain, Complex, And Ambiguous Business Environment, Karen Rimita, Stephanie N. Hoon, Robert Levasseur Jan 2020

Leader Readiness In A Volatile, Uncertain, Complex, And Ambiguous Business Environment, Karen Rimita, Stephanie N. Hoon, Robert Levasseur

Journal of Sustainable Social Change

Organizational leaders in the 21st century face relentless changes in the business environments in which they operate. The diversity, intensity, and rapidity of these changes create volatility, uncertainty, complexity, and ambiguity (VUCA), which challenge leaders on ways to lead effectively as existing methods prove inadequate. The problem in this study was that of inadequate leader preparedness to lead and win in VUCA environments. The purpose of this hermeneutic phenomenological study was to explore the lived experiences of 15 Nigerian corporate executives about their VUCA business environment and the strategies they employed for VUCA-readiness and success using open-ended interview questions. The …


Disruptive Innovation Within The Legal Services Ecosystem, Donald G. Billings, Douglas G. Campbell Jan 2020

Disruptive Innovation Within The Legal Services Ecosystem, Donald G. Billings, Douglas G. Campbell

International Journal of Applied Management and Technology

Many law firms have done little to address the opportunities and threats presented by potentially disruptive technology (DT), such as artificial intelligence (AI) and machine learning (ML). The purpose of this multiple case study was to explore strategies that some law firm leaders use to address the potentially detrimental influences of DT on their organizations. The systems approach to management was employed as the conceptual framework. Data were collected from 6 participants at 2 international law firms with offices in California, using semi-structured interviews and organizational artifacts. Data were analyzed using inductive and deductive coding and thematic analysis, resulting in …