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Hotel Managers’ Motivational Strategies For Enhancing Employee Performance, Vanessa Lizzette Barbosa-Mccoy Jan 2016

Hotel Managers’ Motivational Strategies For Enhancing Employee Performance, Vanessa Lizzette Barbosa-Mccoy

2010-2016 Archived Posters

This multiple case study using census sampling was to explore motivational strategies three hotel general managers used for enhancing employee performance in South Florida. The findings revealed that recognition and guest satisfaction unveiled a positive effect on employee performances and community engagement gave employees reasons to perform well.