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Hotel Managers’ Motivational Strategies For Enhancing Employee Performance, Vanessa Lizzette Barbosa-Mccoy
Hotel Managers’ Motivational Strategies For Enhancing Employee Performance, Vanessa Lizzette Barbosa-Mccoy
2010-2016 Archived Posters
This multiple case study using census sampling was to explore motivational strategies three hotel general managers used for enhancing employee performance in South Florida. The findings revealed that recognition and guest satisfaction unveiled a positive effect on employee performances and community engagement gave employees reasons to perform well.