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Virginia Commonwealth University

Theses and Dissertations

Firm performance

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Full-Text Articles in Business

Leading With Emotional Labor And Affective Leadership Climate As Antecedents To Entrepreneurial Effectiveness, John Batchelor Jan 2011

Leading With Emotional Labor And Affective Leadership Climate As Antecedents To Entrepreneurial Effectiveness, John Batchelor

Theses and Dissertations

This study finds leader genuine emotion does influence firm performance in two ways. First it can result in positive effect on subordinate attitude which, in turn, increases firm performance. Second, it can result in negative direct effect on firm performance after controlling for the indirect effects just mentioned. These results are interpreted herein to provide support to the claims by many (Ashforth & Humphrey, 1993; Gardner et al., 2009a; Humphrey et al., 2008; Hunt et al., 2008) that properly managed genuine leader emotion should lead to positive outcomes and improperly managed genuine leader emotion should lead to negative outcomes. Here, …


Social Ties And Team-Member Exchange As Antecedents To Performance In Networking Groups, Jeffrey Pollack May 2009

Social Ties And Team-Member Exchange As Antecedents To Performance In Networking Groups, Jeffrey Pollack

Theses and Dissertations

The present research examines the role of social ties and team-member exchange quality (TMX) in enabling small business owners involved in formal networking groups to gain access to new business. I report on data from two studies. First, initial data from a pilot study of 23 small business owners in networking groups revealed that more numerous social ties and more positive perceptions of team-member exchange quality (TMX) predicted performance outcomes. Specifically, individuals who had more numerous social ties within a networking group, and who reported higher TMX perceptions of their group, received significantly more referrals to potential clients compared to …