Business Commons^™

An Investigation To Measure The Performance Of Commercial Printing Firms For Conducting Business-To-Customer Activities On The Web, Devang Pranlal Mehta

Dissertations and Theses @ UNI

This research was conducted to investigate the current status of commercial printing firms regarding the success of their performance using Web technology for conducting business-to-customer (B2C) activities. It was primarily based on Rogers' innovation theory and Auger's empirical study. The impact of the Web technology on the organizational performance was studied. The organizational performance was divided into three levels: financial performance (FP), non-financial performance (NFP), and overall performance (OP). The financial performance was measured by four financial indicators; whereas, the non-financial performance was measured by three non-financial indicators. The overall performance was then measured by adding the four financial performance …

Use And Effectiveness Of Decision Support Systems (Dss): Study Of The Saudi Private Sector, Ibrahim A. Alhunaishel

Dissertations and Theses @ UNI

In the industrialized world today, management is characterized by extensive use of computers to manage rapid change, information overload, and complex decision-making. Literature suggests that Decision Support Systems, computer packages offering information retrieval, problem-structuring models, decision alternatives, and other types of decision support, are effective extensions of human decision-making and offer substantial benefits to organizations utilizing them.

In spite of overwhelmingly positive reviews for DSS, empirical literature has produced inconsistent results regarding DSS effectiveness, and definitions of “effectiveness” and of DSS itself are varied and sometimes contradictory. Distinguishing DSS from MIS (management information systems) and other types of managerial computer …