Business Commons^™

An Empirical Estimation Of Statistical Inferences For System Dynamics Model Parameters, Mohammed Mesabbah, Wael Rashwan, Amr Arisha

Conference papers

For system dynamics simulation (SD) models, an estimation of statistical distributions for uncertain parameters is crucial. These distributions could be used for testing models sensitivity, quality of policies, and/or estimating confidence intervals for these parameters. Assumptions related to normality, independence and constant variation are often misapplied in dynamic simulation. Bootstrapping holds a considerable theoretical advantage when used with non-Gaussian data for estimating empirical distributions for unknown parameters. Although it is a widely acceptable approach, it has had only limited use in system dynamics applications. This paper introduces an application of Direct Residual Bootstrapping (DRBS) for statistical inference in system dynamic …

The Pain Of (Organisational) Change, Philomena Hanlon

Conference papers

Abstract

Ireland is the third most globalised nation in the world - Ernest and Young 2013 report

This reflective paper addresses key drivers of organisational change (including globalisation as referred to in the quote above) and what this means at the level of the organisation and at the level of the Lacanian subject[1] (individual employee). It looks at strategies organisations are adopting to survive in a hyper competitive environment and how these strategies are interpreted / responded to by the subject. The paper utilises a Freudian / Lacanian lens to interrogate subjective responses to organisational change. For some subjects …

Conference Presentation: The Power Of Words In Tension: Enterprise/Strategy As A Dilemma In Neoliberalism’S Persistence., Brendan O'Rourke

Conference papers

We address how enterprise is related to, another important discourse, strategy. From a discourse analysis of the talk of small firm owner-managers, emerges a view of strategy and enterprise as a single, integrated entity, bound together by some commonalities but more importantly by paired opposites reminiscent of ideological dilemmas (Billig, Condor, Edwards, Gane, Middleton & Radley, 1988). This dilemmatic nature of enterprise/strategy discourse adds to explanations for the persistence of the neoliberal form of enterprise, with the entrepreneur as the heroic saviour of all, based on the entrepreneur as an empty signifier (Jones & Spicer, 2009; Kenny & …

The Power Of Words In Tension: Enterprise/Strategy As A Dilemma In Neoliberalism’S Persistence., Brendan O'Rourke

Conference papers

We address how enterprise is related to, another important discourse, strategy. From a discourse analysis of the talk of small firm owner-managers, emerges a view of strategy and enterprise as a single, integrated entity, bound together by some commonalities but more importantly by paired opposites reminiscent of ideological dilemmas (Billig, Condor, Edwards, Gane, Middleton & Radley, 1988). This dilemmatic nature of enterprise/strategy discourse adds to explanations for the persistence of the neoliberal form of enterprise, with the entrepreneur as the heroic saviour of all, based on the entrepreneur as an empty signifier (Jones & Spicer, 2009; Kenny & …

Knowledge Creating Routines: Dialogical Exchanges To Guide Repertoires Of Potential Action, Conor Horan, John Finch

Conference papers

We substantiate how generative routines, from a dialogical exchange perspective, guide repertoires of potential actions. Research on generative and emergent qualities of organisational routines, and their ability to assist actors arriving at new distinctions in practice, remains underdeveloped. Researchers have established that routines have the qualities of being generative, emergent and producers of ideas. Recent contributions argue for a dialogical approach to creating new organisational knowledge. This paper further develops the explanatory power of routines by combining dialogical exchanges within the ostensive-performative theory of routines. We examine the power of dialogical exchanges using words, understood as imaginal others within schemas, …

Exploring Economists & Society: Constructing Expert Identity, Joseph Fitzgerald, Brendan O'Rourke

Conference papers

The recent economic crisis has created a heightened interest in economics and greater demand for economics experts. The media has played an important role in meeting this demand as mediated expertise is relied upon to understand the complex relationships within society (Albaek, Christiansen and Togeby 2003; Beck 1992; Boyce 2006; Giddens 1990). Such interactions of experts with media are a key element of the knowledge flows within society (Sturdy et al. 2009) and so have attracted research attention (Ekstrom and Lundell 2011; Hutchby 2006; Montgomery 2008). This paper contributes to this literature by focusing on the under-researched area of the …

A Discourse Analytical Approach To Understanding Institutional Changes In The Irish Advertising Industry, Rosie Hand, Dalvir Samra-Fredericks Professor, Polly Pick

Conference papers

The central objective of the research upon which this paper draws is to establish how technological, economic and socio-cultural change has impacted the structures, roles and processes of the Irish Advertising Industry. Institutional theory provides the central theoretical framework. The research takes an interpretivist, constructionist and inductivist perspective and employs the methodological approach of discourse analysis to explore how institutions are being shaped and arguably changed by social actors. It draws on a growing body of literature which suggests that language is central to the structuring of organisations. The empirical data and its fine-grained analysis has begun to reveal the …

Optimization Of Resources To Improve Patient Experience In The New Emergency Department Of Mater Hospital Dublin, Heba Habib, Waleed Abo-Hamad, Amr Arisha

Conference papers

Healthcare systems globally are facing capacity issues due to the increased demand of health services, the high cost of resources and the level of quality anticipated of service providers. Emergency Departments (ED) are the most pressurized unit in healthcare systems due to uncertainty in demand and limited resources allocated. Mater Hospital (one of leading hospitals) in Dublin has built a new (state-of-the-art) unit for ED yet faced an issue in resourcing the unit to optimize performance. This paper presents an integrated solution to optimize the capacity of the new ED before opening to public and examine improvement interventions in the …

Integrating Simulation Modelling And Value Stream Mapping For Leaner Capacity Planning Of An Emergency Department, Esmat Swallmeh, Ayman Tobail, Waleed Abo-Hamad, James Gray, Amr Arisha

Conference papers

Recently, the application of lean thinking in healthcare has grown significantly in response to rising demand, caused by population growth, ageing and high expectations of service quality. However, insufficient justifications and lack of quantifiable evidence are the main obstacles to convince healthcare executives to adopt lean philosophies. This paper presents a real application of the successful implementation of a methodology that integrates Value Stream Mapping (VSM) and simulation modelling to improve an emergency department (ED) of a University hospital in Dublin. Appling lean approach in operations will minimize the patient waiting time and improve service time. VSM points out to …

The Performativity Of Objects: The Sociomaterial Role Of 'Imaginal Others', Conor Horan, John Finch, Emma Reid

Conference papers

In this paper we assess how objects can provide us with a clearer understanding of performativity especially when these objects become accounted for and calculated among actors as they review relationships. We assert that objects carry with them, and are associated with generalized others, understood here as imaginal others which as a concept used n this paper also contributes to objects’ performativity.

Work-Family Balance Practices Among Irish Hotel Employees In A Human Resource Management Context, Kathleen Farrell

Conference papers

The study explored work-family balance among Irish hotel employees. Employees of a 5*, 4* and 3* hotels were surveyed in a unionised hotel group, a non-unionised hotel group and two family-run hotels, including a 4* and a 3*. Two thirds of those surveyed were front-line employees and a total of 246 (22%) returned questionnaires were used for data analysis. Regarding work-family supports, there was a considerable range varying from hotels with no supports, hotels with one support and hotels with all eight supports available. Company benefits were not associated with numerical flexibility, but company benefits were associated with functional flexibility …

Institutionalizing Industrial Development: The Cases Of Ireland And Taiwan, Paul Donnelly

Conference papers

Both Ireland and Taiwan are considered to have experienced “economic miracles” that, ex ante, could not have been predicted when the two countries started along the road of industrial development in the late 1940s / early 1950s through to the end of the 1960s. Taking the view that industrial development does not appear as a ready formed institution, as an essence that always-already existed, what is of interest in this paper is the work of institutionalizing or institutionalization as an on-going process. Accordingly, and through the lens of actor-network theory (ANT), the paper follows how both countries structured/organized themselves to …

Mirrors: 'Bleeding' The Creation Of Alternative Organization Through A Liberating Ideology Of Transformative Humanism, Alia Weston, J. Miguel Imas, Paul Donnelly

Conference papers

In this paper, we propose a new way of explaining the everyday practices of communities who socially organize to create sustainable grass-roots engagement. We discuss how this collective engagement is based on principles and values of socio-economic engagement that are fundamentally different to those associated with capitalism. We theorise that these community engagements are sustained by an organizational ideology of 'transformative humanism' that is founded on an ongoing struggle for emancipation. Our perspective is constructed through a combination of Frantz Fanon's ideas on humanism, Manfred Max-Neef's barefoot economics, and Paulo Freire's pedagogies of hope and transformation. We suggest that movements …

An Indigenous Women Perspective Of Work And Organisation: The Maya Way, Jennifer Manning, J. Miguel Imas, Paul Donnelly

Conference papers

Western literature in management/organisation studies focuses primarily on gender issues that affect inequalities experienced by women at work. Adopting, in some cases, critical and feminist theoretical positions, the gender debate unfolds questions on the prevailing male discourse that is dominant in management and business organisations. Most of these theoretical assumptions tend to influence, subsequently, the way in which we understand the experiences of women in the developing or under-developed world. That is, these theoretical positions occupy a privileged voice upon which to write, describe and analyse the experiences of women in contexts where these Western discourses seem either alien or …

Reducing Conflict And Violence In Hospitality Establishments., James Peter Murphy

Conference papers

Bar owners and staff members must be more concerned about safety and security issues. This is the result of a variety of factors, most notably recent legislative changes at national and international level and the subsequent high costs of assaults (including costs relating to litigation and compensation). Poor health, safety and security standards place staff members and customers at risk of serious injury if not death; employers suffer in terms of lost productivity and potentially higher premiums and the morale of the staff, as well as the industrial relations climate in the bar, can be adversely affected. At a minimum, …

Waste Management And Energy Recovery: A Significant Business Issue, James Peter Murphy

Conference papers

Waste Management and energy recovery has become a significant business issue for hospitality establishments in recent years. Hospitality establishments have to be more concerned about waste in their businesses and be able to adopt systems to reduce, reuse and recover waste. This challenge is the result of a variety of factors, most notably the charges involved in waste removal and cost of every businesses energy needs. Costs have grown dramatically, landfill capacity has become increasingly scarce and expensive. Stringent legislation has been introduced around the world to ensure optimum waste management and energy recovery practices in hospitality businesses. Opportunities have …

Developing Craft Beer Sales Opportunities: The Beer Tasting Experience, James Peter Murphy

Conference papers

The aim of this special presentation was to offer advice to delegates and members of the hospitality and retail licensed trade industries, amateur beer appreciation clubs and tasting groups, in relation to what preparations are necessary and what pitfalls to avoid when you are organising beer tasting events for their businesses.

Seeing Others As Others See Us, James Peter Murphy

Conference papers

The many challenges to the bar industry today include increased competition from a variety of entertainment sources, Bar owners recognize that other establishments are providing a similar offering sometimes at lower prices. This realization has brought about an increased focus on the care of customers and their viewpoints. Customers encounters can include attitudes of indifference from staff and poor overall service. Dissatisfied customers usually talk to others about their dissatisfaction and the negative effect of this outcome can paralyze, all your best pro-active customer and marketing efforts. It costs, on average, five times as much to win a new customer …

Cocktails: Profitable Assets Or Expensive Beverage Offerings, James Peter Murphy

Conference papers

Cocktails have become very popular in the majority of hospitality and licensed premises in recent years. Customer demands for contemporary and classic cocktails has driven demand. The training, innovation, equipment, new brands and exotic glassware, have all contributed to the overall success and interest in these drinks. It is crucial before you decide to enter into the cocktail area of your overall drinks offerings to ensure that you have all the elements required to build success and maintain a healthy business. Many establishments in the past have entered in the cocktail area only to exit after a short space of …

Are Your Cellars Safe?, James Peter Murphy

Conference papers

Bar owners have to be more concerned about health, safety and security issues. This is the result of a variety of factors, most notably recent legislative changes at national and international level and the subsequent high costs of accidents (including costs relating to litigation and compensation). Poor health, safety and security standards place staff members and customers at risk of serious injury if not death; employers suffer in terms of lost productivity and potentially higher premiums’ and the morale of the staff, as well as the industrial relations climate in the bar, can be adversely affected. At a minimum, bar …

Managing The Responsible Service Of Alcohol: Are We Meeting Our Obligations?, James Peter Murphy

Conference papers

Recent research studies indicate that customers and individuals are drinking no more than their parents were drinking 15 years ago but the frequency, strength of drinks, and amount of drinks consumed per session has increased. These irrational drinking patterns have created a binge drinking culture. Bar staff and management have the task of serving and dealing with all types of people from all walks of life and status of society, this is an enjoyable and rewarding part of the job. However there are many occasions when they have to deal with people who may well have on occasion for various …

Enter Conference 2014 Closing Address, Patrick Horan

Conference papers

No abstract provided.

Performing Collaborative Creativity: Learning From Diverse Experts Interacting In Ireland’S Science Gallery, Diane Tangney, Olivia Freeman, Brendan O'Rourke

Conference papers

This paper presents preliminary findings deriving from a larger project investigating the performance of collaborative creativity and is primarily concerned with describing the communication patterns of such performance. Interactions between different domain experts in Ireland’s Science Gallery, Trinity College Dublin, were observed and recorded over the course of four months in 2011. The interactions have been loosely transcribed using the basic principles of CA. Preliminary findings include three observations. Firstly, creative performances involve a type of content we call ‘idea talk’. Secondly, performances of creative collaboration involve variance, not equality, in participation by individual experts. Variance in participation in group …

Situating Men Within Local Terrain: A Sociological Perspective On Consumption Practices, Deirdre Duffy

Conference papers

The aim of this paper is to explore how young men, operating within influential discursive regimes, construct their identity projects and come to know themselves, through their engagement with consumption and leisure practices. Foucauldian theory is drawn upon to conceptualise men as intertwined within their social environs, the recipients of socio-cultural inscription. By situating the micro-social context of the male consumer in a larger socio-cultural context, this study endeavours to go beyond consumer narratives to incorporate the influence of market and social systems on individuals’ identity work. The two discursive practices explored include: hometown community and Gaelic sport. Findings show …

The Gender Continuum: Analysing Constructions Of Masculinity Across The Situational Contexts Of Consumption And Leisure Practices, Deirdre Duffy

Conference papers

This paper draws upon Foucauldian theory and considers Eric Anderson's (2009) more recent inclusive masculinity theory to explore how young Irish men construct their masculine identities and come to know themselves through their engagement with consumption and leisure practices. Locating the subject within influential discursive regimes allows for the consideration of identity construction as interconnected with one’s lived existence in the social world. This paper focuses on two practices: national sport and fashionable self-presentation. My findings show how new patterns of power relationships gradually develop, cultivating new constructions of masculinity. However, and challenging Anderson’s emancipatory tone of inclusive masculinities as …

Exploring Customer Contexts: How A Communitarian Business Model Enables Meaningful Customer Relationships, Deirdre Duffy

Conference papers

Broadly this study explores the individual’s constructions of identity as situated within historically and locally particular cultural practices. Following this approach facilitates a better understanding of how consumers negotiate the world around them. In turn this provides marketers with valuable insights that better equip them to engage with their customers. The subject matter is the male consumer engaging in bodywork practices to construct a desired body type. The subjects are situated within two discursive regimes: practices of self-presentation and national sport. Moreover, looking across these contexts reveals situational differences that contribute further to managerial decision-making, helping build stronger customer relationships.

An Empirical Estimation Of Statistical Inferences For System Dynamics Model Parameters, Mohammed Mesabbah, Wael Rashwan, Amr Arisha

Conference papers

For system dynamics simulation (SD) models, an estimation of statistical distributions for uncertain parameters is crucial. These distributions could be used for testing models sensitivity, quality of policies, and/or estimating confidence intervals for these parameters. Assumptions related to normality, independence and constant variation are often misapplied in dynamic simulation. Bootstrapping holds a considerable theoretical advantage when used with non-Gaussian data for estimating empirical distributions for unknown parameters. Although it is a widely acceptable approach, it has had only limited use in system dynamics applications. This paper introduces an application of Direct Residual Bootstrapping (DRBS) for statistical inference in system dynamic …

Adopting An Open Innovation Paradigm: Managerial Perceptions And The Innovation Value Chain, Anushree Priyadarshini, Yuhui Gao, Colm O'Gorman

Conference papers

This study explores the adoption of open innovation (OI) practices in medium-sized and large firms in a sector characterised by low levels of external collaborations. Many firms struggle to adopt OI practices (O'Connell, 2011); the processes that lead to the adoption of OI practices are unclear (Mortara and Minshall, 2011); and the degree of open innovation, as measured by the number of external collaborations, in Irish firms is low (Vahter et al., 2012). This inductive study is based on case studies of a significant innovation in four medium-sized (€50m to €500m) and four large (Revenue above €500m) firms from the …

Internationalising Family Run Business: Overcoming Conflict, Embracing Cohesion And The Role Of Entrepreneurship, Marty Reilly, Pamela Sharkey Scott

Conference papers

Family run businesses, despite their importance to both local economies and at a broader national level have traditionally received significantly less attention in business research than either Small to Medium Enterprises (SMES) or new venture business start-ups.

The study proposes to examine the internationalisation of family run businesses with a focus on cohesion, leadership and the role of entrepreneurship, both during and directly thereafter the critical interim of expanding operations across international borders.

Proposing a multiple case study methodology, we intend to explore the practicalities of how family run enterprises expand beyond their national borders and embrace wider, international markets. …

The Mink Framework: Investigating Individual Knowledge Indicators, Mohamed Ragab, Amr Arisha

Conference papers

Purpose – Effective knowledge management (KM) entails knowledge assessment capability to enable identification of knowledge assets and proper governance of value creation dynamics. Although some studies have attempted to use different methods to measure knowledge at the organisational level, few have addressed the individual knowledge holder. The purpose of this paper is to present a state-of-the-art framework, referred to as MinK, that enables organisations to measure individual knowledge in the business context using a novel diversity of indicators.

Design/methodology/approach – The model was developed based on a comprehensive conceptual framework. A pilot study composed of 20 semi- structured interviews elicited …